Cedar Rapids Toyota
Hiawatha, IA
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1,723 Reviews of Cedar Rapids Toyota
The process in which it took for me to finalize this purchase was immensely stressful and seemingly hazy + unfair. However, I thought that the price was assigned appropriately and in the end, I was able purchase was immensely stressful and seemingly hazy + unfair. However, I thought that the price was assigned appropriately and in the end, I was able to purchase the vehicle. I had communicated a clear intention to purchase that vehicle the day of, at the time of walk-in, and was told I had to wait to purchase the vehicle until the following morning in order for the financing department to get approval (this was 30 mins to their closing). When I contacted the salesperson the following morning to see what time I were to come and complete the title process, I was surprised to be told that he was with my car and currently test driving it with another potential buyer and my ability to purchase now relied on the individual "with the keys in their hands". Especially since I was told the evening before that I would have to wait and finalize the next day; it was incredibly unfair for there to be another individual test driving when I was told all we needed was the financing to be complete that morning. At the time of signing, there was confusion from the financial department as they had submitted an application for the vehicle under a different individual with a similar name, causing all of the financial portion of the application to have to be retracted and repeated with my information. However, whenever face to face interactions occurred, they were always considerate and accommodating. More
We love the Toyota lease option! We are on our 3rd lease. The staff is amazing! We worked with Allen M. For all of our leases. He is so helpful! He always helps us learn everything a We are on our 3rd lease. The staff is amazing! We worked with Allen M. For all of our leases. He is so helpful! He always helps us learn everything about the car before leaving and even checks in later, continuing to help with anything we need. More
Knowledgeable, super friendly, expedited purchasing process, fantastic ability to service my needs in a difficult economy with limited inventory. I am SO happy with my experience here! process, fantastic ability to service my needs in a difficult economy with limited inventory. I am SO happy with my experience here! More
Outstanding sales professional. What he didn't do is as important as what he did do. There was no attempt to upsell us into unwanted options; he listened closely to what we wanted What he didn't do is as important as what he did do. There was no attempt to upsell us into unwanted options; he listened closely to what we wanted and aligned his efforts to present us with an appropriate choice, skillfully navigating 2022's challenging sales environment. No selling tricks, no overcharges. My wife was treated with respect and is happy with her new car. For this former purchasing manager, Alan is an absolute dream to work with. More
Alan is your man if you're in need of a Toyota in Eastern Iowa. This was my first new vehicle purchase and he made the entire process seamless. Reached out to him to put down a deposit for a Tundra allocatio Iowa. This was my first new vehicle purchase and he made the entire process seamless. Reached out to him to put down a deposit for a Tundra allocation and he was with me every step of the way. He maintained open lines of communication through the entire build process including when they put it on a QC hold for a month. Thanks for making my first and only interaction with a car salesman a positive one, Alan! You've got a repeat customer in me and I will surely be spreading the word about you to my family and friends. More
We had a great experience at CR Toyota. Alan was easy to work with and made the whole experience enjoyable. Everything was straightforward and we were happy with the amount we got for our t Alan was easy to work with and made the whole experience enjoyable. Everything was straightforward and we were happy with the amount we got for our trade in. We love our new vehicle and this was one of the easiest car buying experiences we’ve ever had. More
Quick and easy! Great Customer Service! I would recommend my friends to purchase their next vehicle from Toyota Cedar Rapids! Great Customer Service! I would recommend my friends to purchase their next vehicle from Toyota Cedar Rapids! More