Cedar Rapids Toyota
Hiawatha, IA
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1,722 Reviews of Cedar Rapids Toyota
Great experience! Alan contacted me after seeing my interest online. He answered my questions & made my car buying experience amazing! I couldn’t believe how easy he ma Alan contacted me after seeing my interest online. He answered my questions & made my car buying experience amazing! I couldn’t believe how easy he made it! When I finally met him in person, it was as if we were dealing with a family friend. The dealership was a very professional & relaxing place to go, with all our comfort needs met also. Alan is very knowledgeable & showed he really cared about us as customers! More
Alan is the BEST...right up there with our new Avalon! All staff are courteous and ready to help with your purchase but not until you’re ready. We’ve been very happy with Alan Makabi’s help during our sea All staff are courteous and ready to help with your purchase but not until you’re ready. We’ve been very happy with Alan Makabi’s help during our searches for a vehicle. He’s friendly, knowledgeable of the products, and very easy to work with. Tiffany was a joy while working through the “financials”...she knows her stuff and all went super-smoothly. Thank you Cedar Rapids Toyota...we’ll be back! More
Great buying experience at Cedar Rapids Toyota! We found a great used vehicle. The sales person did not pressure us and provided all of the info we asked for. The finance person was also helpful a We found a great used vehicle. The sales person did not pressure us and provided all of the info we asked for. The finance person was also helpful and informative. We will continue to patronize this dealership. More
Great Experience We enjoy working with Terry Helgeson. He is a pleasure to work with and is very knowledgeable of all the functions of all the vehicles. This is the s We enjoy working with Terry Helgeson. He is a pleasure to work with and is very knowledgeable of all the functions of all the vehicles. This is the second vehicle we have purchased from Terry. Over the past years we have had great experience with the Service Department also. More
Perfect fit I'd considered several vehicles for my expanding vehicle needs. I needed to add a heavier towing option. I came into CR Toyota with an idea of what I I'd considered several vehicles for my expanding vehicle needs. I needed to add a heavier towing option. I came into CR Toyota with an idea of what I wanted. I met Chuck when he braved the frigid weather and came out to the lot. We took a Tacoma TRD Sport for a drive. It was not a good fit. Chuck didn't presuure. I didn't want the payments of new but also didn't want the uncertainty of used. Chuck said he would keep an eye for a CPO--there weren't many on the lot at the time. Chuck kept in touch to give me updates even though want I wanted still wasn't there. One day I was online looking again, there was a possibility. I contacted CR Toyota on a Sunday evening via chat. Chuck responded the next morning, I came by, test drove, and we came to an agreement. I've been coming to CR Toyota for 9 years. New purchase in 2010 and all services since then. All staff have been decent, interested, and considerate everytime. Some, I talk to everytime as well. When I was looking this time, I'd received recommendations for other dealerships but the service, staff, and customer service of CR Toyota make me feel valued and comfortable. I really wouldn't have felt comfortable purching elsewhere. Gloria W. More
Stress free buying experience with a personal touch It was great to be able to see the dealership’s inventory and prices on their website so I could research which vehicle I wanted to look at in advance It was great to be able to see the dealership’s inventory and prices on their website so I could research which vehicle I wanted to look at in advance. I submitted my information online and shortly after had a phone conversation with Alan regarding my intentions. He answered all of my questions professionally and worked around my busy schedule to meet for a test drive. Upon arrival at the dealership, the vehicle I came to see had been set aside and was ready. Alan demonstrated many of the features of the vehicle to me and I took it for a test drive. I was able to have a genuine conversation about the value of the vehicle I was planning to purchase. We looked at, but I chose not to test drive, one other model and discussed other upcoming models. This is something I brought up and wanted to do. Alan asked me if I wanted to move forward with purchasing the RAV4 I came to look at. We went inside and sat down to talk numbers. I asked for a breakdown of the best out the door price they could offer including vehicle cost, tax, tags, doc fees, everything. Alan calculated this and wrote them down for me and answered my questions accordingly. We also negotiated a couple additional accessories I wanted that weren’t already equipped. I knew exactly what I was going to be paying and what was included. The dealership was running a promo on financing which was actuallly lower than the rates available through my local credit union. I financed with the dealership for the best rate and the convenience. I was able to enter my credit information via a secure website in advance. Paperwork signing was made easy by use of modern technology. I was able to write a check for the down payment. Thanks to the staff for staying a little past closing time, I was able to drive my new to me ride home that same day. More
Friendly, Fair, Family Atmosphere After driving Hondas from a large, area dealership for over 20 years, we decided to look at CR Toyota. The salesperson, Chuck James, was friendly and After driving Hondas from a large, area dealership for over 20 years, we decided to look at CR Toyota. The salesperson, Chuck James, was friendly and polite. We felt the value for our previous vehicle was fair. Finally, we believe we are joining a "family," who takes care of each other. Thank you, CR Toyota! More
Outstanding Experience Outstanding car leasing experience! All questions answered to allow me to select the model with the features I wanted and then put together an outsta Outstanding car leasing experience! All questions answered to allow me to select the model with the features I wanted and then put together an outstanding leasing deal. Definitely will comeback again! More
Excellent We are very happy with the car and deal Terry worked out for us. This is our 4th Toyota and the 4th purchase from CR Toyota. It was great working wi We are very happy with the car and deal Terry worked out for us. This is our 4th Toyota and the 4th purchase from CR Toyota. It was great working with professionals like Terry and Curt. They made the purchase smooth and included my daughter in all parts of the process. In addition to finding her a car she will drive for years to come, they also educated her on the buying process. Thanks guys!! More
No pressure easy car buying experience Toyota is relaxed yet professional atmosphere gives the car buyer a no pressure experience they can enjoy going in car buying and knowing that sales p Toyota is relaxed yet professional atmosphere gives the car buyer a no pressure experience they can enjoy going in car buying and knowing that sales people really want to find them the best car and deal and listen to what they want. More