Cedar Rapids Toyota
Hiawatha, IA
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1,722 Reviews of Cedar Rapids Toyota
He is just THE best!!! Alan Makabi was a very friendly and considerate employee. He helped me get what I wanted and that was true customer satisfaction. Would definitely rec Alan Makabi was a very friendly and considerate employee. He helped me get what I wanted and that was true customer satisfaction. Would definitely recommend him to other people!! More
Not impressed Have had numerous experiences at Toyota dealerships for service over the years, but will limit our comparisons to the nearest dealership in Iowa City. Have had numerous experiences at Toyota dealerships for service over the years, but will limit our comparisons to the nearest dealership in Iowa City. We were not greeted, no one came to the car to record mileage, and we had to seek out a service rep. While waiting, we witnessed that rep tell a woman she needed new wiper blades and when she told him that CR Toyota had just changed them a week ago, he backtracked and said maybe there was dirt on the windshield. NOT acceptable as far too many service reps try to take advantage of women and elderly customers by selling them unneeded services. We witnessed a similar thing at the other dealership and thought CR Toyota was more honest than that. In addition, there weren't any refreshments other than coffee and popcorn (at 8:45 AM) plus the waiting room was dirty and cramped compared to the other dealer. We went to check whether our car was finished as no one ever came. When it was returned to us, it was dirty whereas the other dealership does a quick wash. We didn't get any sense that they did anything other than rotate tires for our 5,000 mile service. When we asked about recording the visit, we were told we could get a receipt if we wanted it. Even CR Toyota's service center across the street (with the VW dealer) go over your fluid levels and tire wear with you before you leave. Forgot to mention that they offer soda pop too for those who don't drink coffee. More
Purchase a ner truck I have just purchased a new Tundra pick-up and had a very good experience. I was not pressured and they tried to put me into the vehicle that I wanted I have just purchased a new Tundra pick-up and had a very good experience. I was not pressured and they tried to put me into the vehicle that I wanted and in the my price range. I was made a fair offer and was very pleased with their committment. I worked with Brad Wilson and have nothing but good to say about him This is my second new Tundra pick-up that I have purchased from Cedar Rapids Toyota. I have never had a bad experience in my 12 plus years dealing with them. Also their sevice is great. I would recommend them to anyone looking to buy a used or new car and to sevice it there. More
Outstanding Customer Service First off , I must applaud the customer service that both my husband Rick Filosa and I have received at Toyota Cedar Rapids. The personal nature and t First off , I must applaud the customer service that both my husband Rick Filosa and I have received at Toyota Cedar Rapids. The personal nature and treatment is impressive. I was ready to sell my 2010 Xd which at bought in Iowa City. As a women I had reservations about trying another dealership though looking back I am so glad I did. From the moment I step out of my car to the personal instructions about my nee Lexus was amazing. Kelly professional and personal nature is commendable. After closing the deal, my husband was impressed how he continued to talk and focus the conversation on me as "I was the one buying the car." This is an important part of selling to a women. Toyota Cedar Rapids wins hands down. Both Rick and I had recommended them to friends and family for being a fair and reputable dealership in the area. More
Great experience I needed to replace my totaled and much beloved Prius fast because we are a two-car, two-jobs family. CR Toyota had the perfect replacement (and five I needed to replace my totaled and much beloved Prius fast because we are a two-car, two-jobs family. CR Toyota had the perfect replacement (and five years newer). I called at 5:30 pm., and Jessica said she would be there all evening. We got there just before 7 pm and were driving back to Waterloo by 9 pm in a pre-owned Prius in super condition. Jessica could not have been more helpful. Well worth the drive down to CR to get exactly what I wanted in a replacement Prius. More
New car purchase Gene did a great job explaining the options and features of the models available. He was attentive to what I was looking for and helped me locate the Gene did a great job explaining the options and features of the models available. He was attentive to what I was looking for and helped me locate the car I wanted. More
I had a great experience when I leased my new Toyota Corolla S. I felt that they did everything they could to get me out of my VW and into a reliable new vehicle. I really appreciated everything that St Corolla S. I felt that they did everything they could to get me out of my VW and into a reliable new vehicle. I really appreciated everything that Steve, and the rest of the gang did for me! More
Great Experience, Would definitely recommend I just wanted to give my feedback. I had an amazing experience and I think that I was treated very well. When I left I did not feel as though I had be I just wanted to give my feedback. I had an amazing experience and I think that I was treated very well. When I left I did not feel as though I had been pushed to buy my car and I am very happy with it. I got a great deal on my 2012 Ford Fusion. I worked with very nice and respectful people and they tried their best to get the best deal that they could get. I absolutely believe that they really wanted me to walk away with the vehicle I wanted at the price range I needed. I would definitely recommend this business to anyone who doesn't want to get pushed into buying something that isn't what they want or out of their price range. I walked in skeptical and left satisfied ! All I have to say is THANK YOU!! I love my new car :) More
I have purchased several new vehicles from Cedar Rapids Toyota. Kory is the first salesman that I actually felt was working for me. He was not afraid to take agressive offers to his management. He truly Toyota. Kory is the first salesman that I actually felt was working for me. He was not afraid to take agressive offers to his management. He truly wanted me to walk away feeling like I got a good deal. Kory will gain my business and my friends and family business moving forward. If you want a guy in the car business that you can trust I would go talk to Kory. More
Tim did not pressure us when the Rav4 we were considering was sold. He began asking us about our preferences and by the time he finished he learned of a another Rav4 that far proceeded our expectations in b was sold. He began asking us about our preferences and by the time he finished he learned of a another Rav4 that far proceeded our expectations in both quality and price. After just losing out on the one we came for I thought he and his team came up with an immediate solution i thought he would begin pressuring us but he didn't. In fact when he told us about their asking price on this 8600 mile 2012 Rav4 we were blown away by the offer. While spending much more than we had intended were excited to accept the deal w/o a counter offer. In addition, after committing to our offer, he assured us that we would receive a new Smart Key if the previous owner does not find it. More