Cedar Rapids Toyota
Hiawatha, IA
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1,722 Reviews of Cedar Rapids Toyota
bad gas cap poor attention to detail. First, I'd like to say it is insane that a bad gas cap will not only make your check engine light come on, but also your 4x4 light, your traction cont First, I'd like to say it is insane that a bad gas cap will not only make your check engine light come on, but also your 4x4 light, your traction control light, and make your cruise not work. Aside from that, I scheduled appointment online, never got confirmation for some reason. I called, found out my appointment was actually a week later than I thought. Then, I dropped my car off, and got a call that it was a bad gas cap. Luckily the car was a certified used car, so it it ended up being "only" a $50 gas cap, instead of whatever the cost would have been for diagnostics... Got the car back, all was good, I stopped to do some shopping, and when I opened the back hatch, the side panels were still off, and sitting in the back of the vehicle. Not sure, but I think there were also a couple of other compartments / covers either open, or not reattached as should have been. Maybe because it was a warranty item they didn't pay as much attention to detail as they should have? The covers and such weren't such a big deal, but it made me wonder what else they might have forgotten to fix, or reattach. That's it, they asked for a review. This is what they get. Oh, they alos left a message that my corolla was done. I drive a Rav4. More
Insurance repair Steve Lemke diagnosed the problem immediately as a broken water pump. This happened on a friday and was a surprise visit. He contacted the insurance C Steve Lemke diagnosed the problem immediately as a broken water pump. This happened on a friday and was a surprise visit. He contacted the insurance Co. and told them of the problem plus other possabilties and told us they would get right on it. He called us on Mon. P M and the car was finished. We couldn't expect better service than that! Thanks Mary and Weir Nelson. More
Happy I picked C.R. Toyota to make the purchase. Ty found the the pickup that I was looking for very quickly. After I committed to buying the truck sight unseen they went to get the truck even though Ty found the the pickup that I was looking for very quickly. After I committed to buying the truck sight unseen they went to get the truck even though it was in Naperville, Il. It took me several weeks to come up with the financing. They held the truck for me. Even though I had not seen the the truck until I went to pick it up, I am very satisfied with my selection and Wendy handling the paperwork for me to make the purchase. More
Great Experience with Alan and Curtis at CR Toyota Alan Makabi worked with us over multiple visits as we weighed our options between a few different vehicles. His communication, product knowledge, and Alan Makabi worked with us over multiple visits as we weighed our options between a few different vehicles. His communication, product knowledge, and understanding what we were after made it easy to get the point of negotiating the price. His service actually brought us back from local competition and we knew we would get a fair price as we brought our previous Sienna from him. He and Curtis Wiedemeier stayed late to help us get into the vehicle that evening. Curtis was very efficient and knowledgeable at helping us get through the financial paperwork and understanding the optional coverages and we felt like he had our interests in mind. Even the detail crew stayed late to prep the vehicle along with Alan as we completed our paperwork. Great experience overall, efficient and nailed all the details down. Why can't more dealers adopt this model of operation? More
Great! Great dealership with wonderful staff! Everyone was very friendly and extremely helpful. The process was efficient and went quickly. Couldn't have ask Great dealership with wonderful staff! Everyone was very friendly and extremely helpful. The process was efficient and went quickly. Couldn't have asked for a better group of people to work with. Highly recommend! More
Customer Great team! Personable sales people. They spent time showing me how to use all the features. I left feeling very happy about the lease of my rav4 Great team! Personable sales people. They spent time showing me how to use all the features. I left feeling very happy about the lease of my rav4 More
CR Toyota was great. I worked with Kory Tersinar in sales and he was very friendly and professional. Excellent communication with daily updates. Overall Great Experience. I worked with Kory Tersinar in sales and he was very friendly and professional. Excellent communication with daily updates. Overall Great Experience. Thanks again Kory. More
New car purchase - 2014 Corolla I just had a great experience with your dealership when purchasing my 2014 Toyota Corolla LE ECO, My wife and I first spoke with Gene Lytle last I just had a great experience with your dealership when purchasing my 2014 Toyota Corolla LE ECO, My wife and I first spoke with Gene Lytle last Monday (or Tuesday) expressing our desire to drive one of the new Corollas. Unfortunately, there wasn't any Corolla on the lot. Gene was kind enough to let us drive a new Prius and a used Corolla. Gene told us that they're expecting new Corollas 'any day'. Gene called me last Thursday. I took the Corolla for a test drive and I was happy with the vehicle. I think Gene did the best he could during the negotiation and with a little convincing on my part with my wife, we are now the proud owners of another Toyota. (We have four now; 2008 Sienna and three Corollas; 1997, 2012 and 2014). Gene was very knowledgeable and friendly. Overall, we had another great experience at CR Toyota. Thanks! More
Wonderful dealership all around We have been using this dealership for the past seven years. Just bought a new 2014 Toyota Avalon Hybrid and the experience was great. Their Service We have been using this dealership for the past seven years. Just bought a new 2014 Toyota Avalon Hybrid and the experience was great. Their Service Department is also very easy to work with. Curt Wiedemeier is exceptional as a closing agent. He knows his paperwork and we have closed three cars with him in the past. GREAT sense of humor! First time working with Steve Strauss. He did a nice job for us also. More
Tire rotation for first six months This was my first maintanence. Nice drive thru bay area. Nice waiting room. Everyone seemed friendly enough. You could spread the chairs out a lit This was my first maintanence. Nice drive thru bay area. Nice waiting room. Everyone seemed friendly enough. You could spread the chairs out a little. People don't tend to sit elbow to elbow very well. I was out a month or so ago to see about my maintanence because I didn't have enough miles to do it yet. And my Bluetooth had quit working. One of the salesmen got a technician to help me. He was very helpful and so patient explaining things to me. Phone got turned off so easy fix. I was impressed with him. Don't remember his name. He had a shaved head. I have a hybrid that he was explaining. I have put Toyota in three times and it keeps kicking it off. Hate this signing up. More