Cedar Rapids Toyota
Hiawatha, IA
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1,722 Reviews of Cedar Rapids Toyota
Terry provides superior customer experience. From the first time you contact him, he walks you through the whole purchasing process. He gathers the information of what you are wanting to purchase and he first time you contact him, he walks you through the whole purchasing process. He gathers the information of what you are wanting to purchase and he works hard to meet your wants/needs. Once your vehicle arrives he goes through in detail how all your options work. He goes above and beyond and will deliver your vehicle to your house or he will pick it up and drop it back off to get your accessories added. He and Cedar Rapids Toyota are so efficient and gather information ahead of time realizing everyone’s time is valuable. I was in and out of the financing process in less than 5 minutes. Terry sets the standard of what customer service is and how to take care of his customers. I recommend anyone looking for a vehicle to contact Terry. More
I've known Kelly since my sister bought her 1st Corolla back in 2007. I've always wanted to purchase from CR Toyota, but all of the vehicles we have purchased in the past have been at other dealers. Our fa back in 2007. I've always wanted to purchase from CR Toyota, but all of the vehicles we have purchased in the past have been at other dealers. Our family only purchases Toyotas due to their reliability. My husband and I found a 4Runner last week with very low mileage on it at CR Toyota and, of course, contacted Kelly. He made the whole process so smooth, even with our trade in. He texted us after hours as well, helping us with everything so we were good to go with financing last Saturday when we could go in to sign papers. Kelly was just as cool as he was 14 years ago when I first met him. He had the vehicle all ready for us in the delivery bay, and he let our young children climb all over in it while we waited for the finance guy. The finance guy, Curt, was beyond wonderful. There are not enough nice words in this world to describe him. We are used to dealing with "all business" personalities when it comes to finance, but Curt was different. He treated our kids like family, and he was hilarious. We felt like we had known him for years as well. It's safe to say that we will only be going with Kelly at CR Toyota to purchase from now on (although we won't need to purchase for a long time). Thank you both, Kelly and Curt, for making our buying experience the smoothest and most laid back purchase we've ever had. Next time we purchase, if it's not on your lot, we won't be looking at it! - Fred & Erika More
Staff was friendly, knowledgeable and easy to work with. In and out in a timely manner (LOVED THAT!) Alan was professional, very responsive, and answered any questions I had. He also went showed me how to u In and out in a timely manner (LOVED THAT!) Alan was professional, very responsive, and answered any questions I had. He also went showed me how to use features on my car instead of just telling me about them and leaving me to figure out how to use them and where to find them. More
I’ve never had an easier experience purchasing a car. Between Alan, and Wendy, the finance person, they made it simple quick and easy for us. Much easier than any other local dealer ever had. I highly re Between Alan, and Wendy, the finance person, they made it simple quick and easy for us. Much easier than any other local dealer ever had. I highly recommend Cedar Rapids Toyota and Alan. More
I really enjoyed my experience at Toyota. Alan was very nice and helped me with all my questions being a first time car buyer. I love my new Corolla and would definitely recommend Toyota to anyone wanting nice and helped me with all my questions being a first time car buyer. I love my new Corolla and would definitely recommend Toyota to anyone wanting a new car. More
Alan was very responsive and easy to work with on the car purchase. Even came in on his vacation to help finalize it. He made buying a car during a pandemic easy to do. purchase. Even came in on his vacation to help finalize it. He made buying a car during a pandemic easy to do. More
Great customer service! I just walked in today and bought my car in 2 hours! Very fast process! Sales representative Alan explained everything about the car patiently! Love my new car!! my car in 2 hours! Very fast process! Sales representative Alan explained everything about the car patiently! Love my new car!! More
My experience with Cedar Rapuds Toyota was grwat! Terry Helgeson, Salesman was "all in" on my truck purchase. He made sure I drive off their lit with exactly what I wanted on my dream truck. Couldn't be ha Helgeson, Salesman was "all in" on my truck purchase. He made sure I drive off their lit with exactly what I wanted on my dream truck. Couldn't be happier!! More
We’ve worked with Alan to buy our last 3 vehicles. He knows his Toyotas! He’s always friendly and patient with us. He does a great job of explaining the features when we’re ready to drive off with our knows his Toyotas! He’s always friendly and patient with us. He does a great job of explaining the features when we’re ready to drive off with our new ride. Alan’s the best! More
I found a car I wanted located at Cedar Rapids Toyota on Cars.com (I’m based in Chicago). Alan contacted me and provided elaborate details and updates throughout the purchase process - he was thorough and a Cars.com (I’m based in Chicago). Alan contacted me and provided elaborate details and updates throughout the purchase process - he was thorough and absolutely terrific, highly recommend! More