Cedar Rapids Toyota

Quick Oil Change Was told my quick oil change may take an hour and half or more, due to Friday afternoon and a back log, it but was done in less than an hour. Always Was told my quick oil change may take an hour and half or more, due to Friday afternoon and a back log, it but was done in less than an hour. Always a comfortable waiting area and friendly staff. More

Great service center, great dealership I have worked with this dealership and service department for years and cannot say enough good things about them. Their attention to quality work, cus I have worked with this dealership and service department for years and cannot say enough good things about them. Their attention to quality work, customer service and overall satisfaction is unmatched. Wouldn't think of going somewhere else. Great operation all the way around! More

Great Always service my cars when need and in a timely manner. Friendly and always nice. Great me when I arrive I wouldn't go any place else Always service my cars when need and in a timely manner. Friendly and always nice. Great me when I arrive I wouldn't go any place else More

Repair center I had to have my moon roof repaired in my 2006 Highlander. The staff and techs are top rate. I my roof sounds healthier than it has in years. Work com I had to have my moon roof repaired in my 2006 Highlander. The staff and techs are top rate. I my roof sounds healthier than it has in years. Work completed on time. More

Five star experience in car buying! I traded in my 2007 Toyota Highlander for a 2015 Rav 4. I love, love, love my new vehicle. The buying experience was far better than I had imagined I traded in my 2007 Toyota Highlander for a 2015 Rav 4. I love, love, love my new vehicle. The buying experience was far better than I had imagined. From my online search to the moment I drove off the lot I dealt with Alan Makabi and he was very kind and respectful. Alan explained everything, showed options to consider, was very personable and was not a hard sell but very considerate. Originally I had considered a different exterior color and interior but it would not be available for a couple of days and I decided to go with my second choice and I am so glad I did. Alan answered all my questions, was very clear, specific and very enjoyable to work with. I will definitely refer my friends and family to Alan and encourage them to contact Alan Makabi if they are in the market for a new vehicle. Definitely a very satisfied customer! More

i bought a low mileage used tacoma very satisfied with overall experience. sales man showed me a few options to consider since I was unfamiliar with cab styles. insisted we test drive i very satisfied with overall experience. sales man showed me a few options to consider since I was unfamiliar with cab styles. insisted we test drive it to get feel for stability of ride. no hard sell tactics which I appreciate. felt like I got a fair price on the vehicle with the features I needed, sales man spent a good deal of time explaining car features and Bluetooth setup. it helped that he drove a Tacoma and was very complimentary to that model and style, he really sold me on it. I was actually considering a Silverado also but have had Toyotas for the last 15 years. overall great experience, no buyers remorse for me !! More

Oil Change Awesome quick service, as always. Very friendly atmosphere, excellent and clean dealership, great people to work with, great customer satisfaction an Awesome quick service, as always. Very friendly atmosphere, excellent and clean dealership, great people to work with, great customer satisfaction and service waiting area. Thank You Gus & Chris. More

Bad Experience We bought a used car at CR Toyota after having a very good experience with a new car. When we bought the car we had to ask for the second key. We did We bought a used car at CR Toyota after having a very good experience with a new car. When we bought the car we had to ask for the second key. We did not try the key as we were ready to leave when he brought it to us. 2 weeks later the battery went dead and I went back and looked up the sales man who sold us the car. When I told him the problem he told me To go see the parts department and they would sell me a battery and replace it. I said it was faulty when we first tried it. His answer was "too bad" and he refused to make it right. So for a $6.00 battery we won't be back. More

Great Job and Customer Satisfaction!!!!!!! Joe, Is one that is focus on customers issues and ensuring their needs are being met. He went the extra mile to get my vehicle in on short notice Joe, Is one that is focus on customers issues and ensuring their needs are being met. He went the extra mile to get my vehicle in on short notice and got it done in a timely manner. Thanks.... More

Amazing customer service! We purchased our 1st Toyota and was our 1st time at CR Toyota. Alan, Tim and Bill were all extremely friendly and helpful. My husband and I test dro We purchased our 1st Toyota and was our 1st time at CR Toyota. Alan, Tim and Bill were all extremely friendly and helpful. My husband and I test drove vehicles on 2 separate days with Tim & Alan; we changed our mind on which car to purchase when Bill was basically finished with the paperwork, and even though it made more work for them they did it all very graciously and with a smile. Alan then sat in the car and did a full tutorial on every button, light, etc. as well as under the hood - he even helped us get started with setting up the phone system. We have never had a dealership give us the level of customer service that we experienced here and we will continue to tell all our friends! Thank you so much! More