
Cedar Rapids Toyota
Hiawatha, IA
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1,723 Reviews of Cedar Rapids Toyota
Positive experience! Went in for 5000 mile service and inspection. Fast and efficient, answered all my questions and informed me of all recall status. I trust these peop Went in for 5000 mile service and inspection. Fast and efficient, answered all my questions and informed me of all recall status. I trust these people! More
Two quality employeees Bethany Behrle was very friendly and professional. There was no high pressure sales. Wendy Nelson made the financial process simple and fast Wou Bethany Behrle was very friendly and professional. There was no high pressure sales. Wendy Nelson made the financial process simple and fast Would buy another vehicle at.Cedar Rapids Toyota More
Awesome Service Department My appointment was at 930, I arrived at 9am, The dealership got my car in right away. I had an issue with a very loud noise in the front of my Camry My appointment was at 930, I arrived at 9am, The dealership got my car in right away. I had an issue with a very loud noise in the front of my Camry when it was windy. Thanks to Doug Olson and the service department they were able to find the cause and fix the issue. I was on the road in less time than they expected. Great job! More
Service after accident My 17 yr old daughter was blown into a ditch on a gravel road. Her car (Corolla) had to be towed out but she was able to drive it home. We brought it My 17 yr old daughter was blown into a ditch on a gravel road. Her car (Corolla) had to be towed out but she was able to drive it home. We brought it to the dealership to find out if there was any damage to the engine...etc. We picked up the car and were pleasantly surprised that there was not damage and that they did not charge us for looking at it! Love Toyota. More
Great experience! I truly had a great buying experience. I wasn't "attacked or stalked" in the parking lot like at other dealerships. I did not feel "pressured" into ma I truly had a great buying experience. I wasn't "attacked or stalked" in the parking lot like at other dealerships. I did not feel "pressured" into making a decision the way other salesman have made me feel (of course I did buy a Tacoma which is a high demand vehicle). It's not like they had to sell it to me because there literally was another guy waiting to test drive it if I didn't want it... But still I think they gave me a fair price and they treated me great. I look forward to many years of dealing with them for my routine maintenance. My friend's family has purchased several vehicles there and they recommended me to go there, which I am glad I did. I would highly recommend them! More
Best car buying experience! When we arrived, we were greeted at the door with a smile and how may I help you. The dealers were very honest and didn't try to sell us things we nee When we arrived, we were greeted at the door with a smile and how may I help you. The dealers were very honest and didn't try to sell us things we need. We were given a great buying price for our 4runner and they took time to hear our needs about the cosmetic look of the car. We were given a tour of the car before we left, they made sure we left with a spotless car, and all our questions answered. Overall, great experience!! More
Thank you, Phil! Many thanks to Phil Wieneke for his help in getting us into a 2016 Highlander. This is our third or fourth Highlander (I've lost track), and we thin Many thanks to Phil Wieneke for his help in getting us into a 2016 Highlander. This is our third or fourth Highlander (I've lost track), and we think this is the best one yet! We appreciate his help, as well as the help of Tom Guckenberger to make it happen. Now if I can figure out all the bells and whistles, we'll be in great shape! Thanks, again, guys! More
The best car sales experience we've ever had. Spencer Reed is an outstanding man of character that I would/will highly recommend. He is very professional, caring, hard working, patient, and ki Spencer Reed is an outstanding man of character that I would/will highly recommend. He is very professional, caring, hard working, patient, and kind. Wendy was also very friendly and professional- and both Spencer and Wendy were very efficient and made the closing process smooth and fast! More
Replace filters without checking with me first Was very disappointed with the cost of service when I had called to ask how much this 30,000 service would cost, I was told $66. Well, it ended up bei Was very disappointed with the cost of service when I had called to ask how much this 30,000 service would cost, I was told $66. Well, it ended up being $105.13. I would have expected the service department to let me know they intended to replace filters prior to replacing them instead of after the replacement was completed. As over disappointing was a postcard we received in the mail after the service saying we could save $15 on a $100 service and parts! Hmmm, very convenient! Sincerely and not a happy camper! Feel like I was duped! First new car my husband and I have bought. I feel we were taken advantage of with the purchase price because of our inexperience and now this. More
Above and Beyond Such a great experience. Went in to renew my lease. Alan's communication and work before getting to the dealership was phenomenal! We spent time ta Such a great experience. Went in to renew my lease. Alan's communication and work before getting to the dealership was phenomenal! We spent time talking through the options and I ended up getting a pretty amazing deal on a new Rav4 limited. While already impressed with the service, Bill in the finance department is what made this experience standout. He went well above and far beyond what my expectations were and at the end of everything my payments were $70 cheaper!! Bill and Alan both were incredibly professional and friendly and there is no where else I would choose to do business! Thank you both :) More