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Cavender Ford of Oklahoma City

Oklahoma City, OK

3.5
554 Reviews

7320 NW Expy

Oklahoma City, OK

73132

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554 Reviews of Cavender Ford of Oklahoma City

September 28, 2021

Just purchased a used 2020 6.7L F-250. It was a very easy process and I was treated extremely well. If you need a vehicle got to Reynolds Ford on NW Expressway and make sure that you ask for Jerry Stanley, h More

by prguerra26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Stanley
Sep 28, 2021 -

Cavender Ford of Oklahoma City responded

We have to agree with you, Jerry is amazing when it comes to taking care of his customers. Thank you very much for taking the time to give Jerry and our dealership this great review, we appreciate you and we look forward to seeing you again in the future. Enjoy your F-250! Respectfully, Lance Franklin - General Manager

September 14, 2021

Just completed the purchase of a 2022 F350. The purchase went very smoothly. No pressure. Zach Peterson was great to work with. I will call him every time I'm ready to purchase a new car. More

by sclark
Recommend Dealer
Yes
Employees Worked With
Zach Peterson, Linda Hughes
Sep 18, 2021 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give Zach this excellent review. I am very glad to hear that he was able to help you get into your brand new 2022 F-350! We appreciate you and your business and we look forward to seeing you again in the future. Respectfully, Lance Franklin - General Manager

August 15, 2021

Took my car in for a brake job when they opened at 7 a.m. and they kept my car through closing. I pick up car and the brakes are squeaking which shows that they never bothered to take off the back wheels to More

by Mrs. P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Cornell
Aug 17, 2021 -

Cavender Ford of Oklahoma City responded

Mr. Pascarelli, thank you very much for taking the time to visit with me yesterday. Like we discussed on the phone, I am very sorry your visit to our dealership failed to meet your expectations, and know if there are issues related to the work we performed on your vehicle, we are ready and willing to resolve them. Please always feel free to call me direct! I appreciate you giving us the opportunity to resume a working relationship with you and we look forward to seeing you again in the future. Sincerely, Jeff Hamstead - Service Manager

July 27, 2021

Very pleased with our purchase of our Ranger. Johnny Bates did all that he could do to get a vehicle available for my spouse to check out. She has Parkinson's and had trouble getting into and out of ou More

by Festus40
Recommend Dealer
Yes
Employees Worked With
Linda Hughes, Jordan Newby, John Bates
Jul 28, 2021 -

Cavender Ford of Oklahoma City responded

Thank you for giving us such a great review. I am excited to hear that Johnny was able to help you find a perfect vehicle that fit you and your wife's needs. Thank you also for choosing Reynolds for your vehicle purchase! Please let us know if there is anything else we could assist you with. Respectfully, Lance Franklin - General Manager

July 26, 2021

Great place to buy, found a pickup online on Friday night Corbin called me early Sat Monday we made a deal .We had a 4 hour drive on Tuesday but when we got there, Linda in finance had all paper work ready More

by keithreece04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Hughes, Corbin Morris
Jul 28, 2021 -

Cavender Ford of Oklahoma City responded

Keith, thank you for making the drive to our dealership. We know our customer's time is important so we put forth every effort to make each experience smooth, quick and easy, I am glad that showed during your visit. I am also pleased to hear that Corbin and Linda were both able to help you with the purchase of your new vehicle! Thank you for this great review and for your business. Respectfully, Lance Franklin - General Manager

June 08, 2021

This will be the first place I shop for my next vehicle. Great people! Salesman was very upfront and honest and did everything he said he would do. More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Morris, Mark George
Jun 11, 2021 -

Cavender Ford of Oklahoma City responded

Thank you for taking the time to give us this great review. Our team members always strive to deliver only the best customer service, I am glad that showed during your visit. Please let us know if there is anything else we could assist you with. Respectfully, Lance Franklin - General Manager

June 01, 2021

Worst dealership experience ever. Was told my truck was ready to go. Flew into Oklahoma City, waited 1.5 hours to be picked up. Then the truck had issues. Had to wait 4 days to be told they wouldn’t sel More

by konichek1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Hughes, Mark George, John Bates
Jun 07, 2021 -

Cavender Ford of Oklahoma City responded

Thank you for bringing this to my attention, it is alarming to me to read about your situation. Customer service is of the utmost importance to us, and I am glad you are giving us the chance to mend the relationship with our dealership. Respectfully, Lance Franklin - General Manager

May 31, 2021

Chester was the most pleasant salesman we have ever had at a car dealership. There was no pressure felt. Thank you, Chester! Tyler was also pleasant and friendly. More

by Essie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Strickland, Tyler Easton
Jun 01, 2021 -

Cavender Ford of Oklahoma City responded

I am very glad to hear that Chester and Tyler made your visit a pleasant one. Thank you for giving us this review and thank you for your business. Respectfully, Lance Franklin - General Manager

May 14, 2021

Blaine Kennedy was outstanding to work with. I was thrilled with how honest and efficient he was. He made the buying process easy and painless. I love my new car. Thanks Blaine. More

by M.S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine Kennedy
May 14, 2021 -

Cavender Ford of Oklahoma City responded

I am glad to hear that Blaine helped make your buying experience an easy and painless one! We always strive to deliver only the best customer service, I am glad that showed during your visit. Thank you for taking the time to give us this review. Thank you also for your business. Respectfully, Lance Franklin - General Manager

May 13, 2021

Jeremy Cash was great. He really worked at getting us a great deal. Tyler in finance was great as well. We couldn’t have asked for a better experience. More

by Johnny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Easton, Jeremy Cash
May 14, 2021 -

Cavender Ford of Oklahoma City responded

Johnny, thank you for taking the time to give Jeremy and Tyler this amazing review. We are glad to hear you had an excellent experience. Thank you for your business and thank you again for this review. Respectfully, Lance Franklin - General Manager