Cavender Ford of Oklahoma City

ran my credit, did not even try to work with me and done it all over the phone!! Caused my credit score to drop! I dealt with the director, who was worse than the finance jerk. he called me with all the nu it all over the phone!! Caused my credit score to drop! I dealt with the director, who was worse than the finance jerk. he called me with all the numbers when I feel like I should have been called in for an appointment. I felt like they didn't even want to sell me the car because I was asking too many questions. Worst customer service I've ever experienced! Thanks for NOTHING!!! More

My 2011 6.7 Diesel Engine was leaking oil upper oil pan gasket along with a turbo pedestal gasket and a couple other things that I wasn’t aware the Service advisor informed me of those things as we proceed gasket along with a turbo pedestal gasket and a couple other things that I wasn’t aware the Service advisor informed me of those things as we proceeded. Their Certified Technicians completed all the repairs with Motorcraft replacement parts. I will do Appreciate all that they’ve done for MY 2011 Super Duty the Shuttle driver to the Cashier it was a all around good Experience. I will continue to use Reynolds Ford OKC for all my 2011 Super Duty needs. Terry W. More

I've read a few good reviews on Austin Nelson. I disagree he never gave me the chance to rate him. I bought my last car from Reynolds OKC but never again. I went on line looking for a new vehicle a disagree he never gave me the chance to rate him. I bought my last car from Reynolds OKC but never again. I went on line looking for a new vehicle and Austin was the one to respond. He seemed nice and interested. Sent me a video of a hybrid ford escape. I told him I was not interested in a hybrid. Well that was it! I never heard from him again. I followed up but he would not answer my text. Total silence! So I went to Reynolds Ford of Norman. They were awesome, 5 star rating. Got me what i wanted and super friendly and had all my answers. Another salesman reached out to me (Blaine Kennedy) from Reynolds OKC. Same thing I told him my experience with Austin and once again total silence. Forget Reynolds OKC, go to Reynolds Norman where they treat you right!! More

Shady. Unethical. Deceptive. Liars. Their service dept work left us broken down and stranded 1200 miles away from Okc. Then they promise us a new crate motor which should've already been installed in our work left us broken down and stranded 1200 miles away from Okc. Then they promise us a new crate motor which should've already been installed in our Expedition because they've had it in their shop since Nov 28th 2021. Now Mr. Franklin says they're not going to install the new motor unless we sign a document stating we won't sue to get back the money (over $4K!) To get us and our vehicle back home thanks to their techs screw up on the timing chain repair we paid them $2500 to fix! That's a stand up GM right there. Blackmailing his repeat customers & going back on his word to replace our motor at no cost to us unless we sign his "Promise not to Sue us" document. No wonder people call them "STEALERSHIPS". More

Austin helped me get the car of my dreams, after searching 3 states and about 70 dealers he helped me put a hold on the perfect car for me, held it for me for a month and ensured I got the add ons I searching 3 states and about 70 dealers he helped me put a hold on the perfect car for me, held it for me for a month and ensured I got the add ons I wanted installed before pick up! He was incredible to work with and I would recommend him to anyone. Thanks so much Austin, Mark, and everyone at Reynolds Ford OKC More

Austin was awesome! Kind and knowledgeable. Got us in and out to finance with no problem! His hospitality was unremarkable. *********Thank You! out to finance with no problem! His hospitality was unremarkable. *********Thank You! More

I highly recommend going to Reynolds for any car purchase. That was the best experience I’ve had at a dealership in a long time! Blaine is an awesome salesman! purchase. That was the best experience I’ve had at a dealership in a long time! Blaine is an awesome salesman! More

Blain Wright worked hard to meet all my expectations and he Helpful and eager to please, he Helpful and eager to please, More