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Cavender Buick GMC West
San Antonio, TX
192 Reviews
Cavender Cares
SERVICE BEYOND THE DEALERSHIP
We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 192 reviews
November 05, 2023
Great service my advisor went above and beyond the call of duty. Highly recommended anytime. of duty. Highly recommended anytime. More
by dd965
Employees Worked With
Helpful November 04, 2023
Great experience buying our new truck. Salesperson was very knowledgeable and patient along with staff to make our experience great. Salesperson was very knowledgeable and patient along with staff to make our experience great. More
by dukediaz12
November 03, 2023
Great customer service, this is the third vehicle I purchase here and it will not be the last. purchase here and it will not be the last. More
by Sycadena13
Employees Worked With
November 02, 2023
They were able to locate the puncture in my tire quickly but 2. 5 hrs to repair a tire is a bit much even if they were busy. I understand being busy but I do not like it when I get excuses for delays. Jona but 2. 5 hrs to repair a tire is a bit much even if they were busy. I understand being busy but I do not like it when I get excuses for delays. Jonathan has taken care of me in the past and my only issue with him is his personality. He does not seem to enjoy his job because I have never seen him smile once. No good morning. No hello. Always brooding. He is in the people business and he may be good at his job but he also needs to be more personable with customers. More engaging. Overall I have always been taken care of there. More
by davidchapman2757
Employees Worked With
November 02, 2023
Joseph and the rest of the customer service staff are friendly and very helpful. I would have given a 5 star rating except for the fact that I had to have the air conditioning fixed last summer. They "f friendly and very helpful. I would have given a 5 star rating except for the fact that I had to have the air conditioning fixed last summer. They "fixed" it but the next week it quit working again. Which cost me another $1000+. I was disappointed that it wasn't fixed the first time. And that I was charged to have it fixed again. More
by Loretta.balter
November 01, 2023
The salesman was informative and patient. He made every effort to complete the sale on my time. He made every effort to complete the sale on my time. More
by ybasteve
Employees Worked With
October 30, 2023
David was very helpful and knowledgeable about my vehicle's needs. He made sure my vehicle was serviced good and I was satisfied with the work. Great job David. vehicle's needs. He made sure my vehicle was serviced good and I was satisfied with the work. Great job David. More
by turboman1957
Employees Worked With
