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Cavender Buick GMC West

San Antonio, TX

4.6
192 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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7400 Texas 1604 Loop

San Antonio, TX

78254

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Showing 192 reviews

November 08, 2023

Very fast service and they kept me updated about the progress of my vehicle appointment. More

by Acadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Cavender Buick GMC West responded

Acadia, it was our pleasure to offer prompt and communicative service at Cavender Buick GMC West! Thank you for the 5-star review!

November 08, 2023

Clear explanation and on time delivery. Vehicle was fixed and follow up calls were made to inquire about satisfaction with work done. More

by Manny T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Garza
Nov 08, 2023 -

Cavender Buick GMC West responded

Manny, we're glad to know you had a positive experience with our team at Cavender Buick GMC West. We always aim for clear communication and timely service. Thanks for the feedback!

November 07, 2023

The dealer ship did a great job on my car. They told me what need to be done next time and I never take my car no other place. More

by Senitajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Cavender Buick GMC West responded

We're glad to know you had a great experience with us at Cavender Buick GMC West! We appreciate your trust in our team for all of your car needs. We are looking forward to seeing you next time!

November 07, 2023

David was amazing helping me through the process and making everything as smooth as possible. Helped me out a lot. More

by Charleswest9867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 07, 2023 -

Cavender Buick GMC West responded

Charles, we're glad to know that David was able to make your experience such a smooth one! Thanks for choosing Cavender Buick GMC West - enjoy the ride!

November 07, 2023

The dealership has always taken good care of our vehicles. Our service advisor Joseph Garza always goes above and beyond to ensure our vehicles are up to date with recalls and recommended services. More

by Angela Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garza
Nov 07, 2023 -

Cavender Buick GMC West responded

Angela, we're delighted to know that Joseph and the team at Cavender Buick GMC West have been taking good care of your vehicles. Thanks for trusting us with your service needs!

November 07, 2023

Mr Garza my advisor for many years is a professional n always takes car of truck needs. Meets me at door n we go through ver what I need n he advises of any services I need. More

by Egarcia1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Garza
Nov 08, 2023 -

Cavender Buick GMC West responded

We're glad to know that Mr. Garza has been able to consistently meet your needs at Cavender Buick GMC West! It's always our goal to provide top-notch service and advice for all of our customers' vehicle requirements. Thanks for the review!

November 07, 2023

Shawndy at GMC West is an exceptional service advisor. Although she had plenty of clients, she never once seemed overwhelmed. When she said she would call, she called. When I had questions and called her More

by daniel300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy
Nov 08, 2023 -

Cavender Buick GMC West responded

Daniel, we're so glad to know that Shawndy provided you with exceptional service at Cavender Buick GMC West. We appreciate your kind words and look forward to assisting you in the future!

November 06, 2023

My experience with Cavender Buick was exceptional. Joseph, service advisor, was always keeping me updated to what was being done with my vehicle. Even after my car had been serviced he would keep in t More

by sonia_969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph-service advisor and Edward-Technician
Nov 06, 2023 -

Cavender Buick GMC West responded

Sonia, we're delighted to know that Joseph and Edward provided exceptional service at Cavender Buick GMC West. It's great to see their dedication reflected in your review! Thanks for sharing your experience with us.

November 05, 2023

Jonathan was outstanding in all aspects of this recent oil change service. He assisted me in the right direction for getting an extension contract also. Give him a raise!!! More

by Ahmwaiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Cavender Buick GMC West responded

We're glad to know that you had an outstanding service experience with Jonathan at Cavender Buick GMC West! Your feedback is appreciated and we'll make sure it reaches the right people. Thanks for choosing us for your oil change needs!

November 05, 2023

My first time at Buick and had the best experience at a Service department at a dealership. Tyler and Greg have excellent Customer Service skills and made me feel welcomed and kept me updated. I would defi More

by Natalie j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Tyler
Nov 06, 2023 -

Cavender Buick GMC West responded

Natalie, we're delighted to know that Tyler and Greg provided you with such a positive experience at Cavender Buick GMC West's service department. We appreciate your recommendation!

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