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Cavender Buick GMC West

San Antonio, TX

4.6
192 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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7400 Texas 1604 Loop

San Antonio, TX

78254

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Showing 192 reviews

November 25, 2023

Jonathan was great to work with. He made the experience personal and showed he cared about client. More

by Isma
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Nov 27, 2023 -

Cavender Buick GMC West responded

Isam, thank you for giving a shout-out to Jonathan! We are thrilled he made your experience at Cavender Buick GMC West five-star worthy. See you down the road!

November 25, 2023

The service was good, Shawndy was awesome. She kept me informed on what they were doing and also on future needed services. More

by Lorrineb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy
Nov 27, 2023 -

Cavender Buick GMC West responded

Lorrine, we're glad to know that Shawndy kept you well-informed during your visit to Cavender Buick GMC West. We appreciate the positive feedback and look forward to assisting with any future services!

November 24, 2023

It was not a good one. The service advisor was new and I ended up having to call GMC corporate office. When it was ready to be picked up, there was no thank you or anythi More

by tlmolleda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember
Nov 25, 2023 -

Cavender Buick GMC West responded

I'm sorry to read about your recent experience with us. It's important that our customers feel valued and appreciated, so it's dismaying to learn we fell short in this regard. We'd like the opportunity to make things right and restore your faith in our service team. Please reach out directly when you have a moment - I look forward to speaking with you soon! Thank you, Greg Williams - Service Director - (210) 382-3506

November 23, 2023

Even though I showed up without an appointment, I was immediately assisted and taken care of. I received excellent service with frequent updates from my service representative. I will continue to get my More

by Pdr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Cavender Buick GMC West responded

We're glad to know you had a positive experience even without an appointment! Our team at Cavender Buick GMC West is always ready to assist. We look forward to providing excellent service for your future visits too.

November 23, 2023

The service i experience from Cavender GMC West, coordinated through Joseph, keeps me going back. More

by Richard Meneses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
Nov 26, 2023 -

Cavender Buick GMC West responded

Richard, the Cavender Buick GMC West team is thrilled that Joseph keeps you feeling confident in our services. Thanks for sharing and leaving us a five-star review!

November 22, 2023

I had an appointment with David Collins. It was only for an oil change but I was told I had a recall but the part was probably. Or in stock. David said he would order the part and call me More

by Noelclemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins
Nov 22, 2023 -

Cavender Buick GMC West responded

We're delighted to know that David and our team at Cavender Buick GMC West provided you with such efficient service. We appreciate your feedback and look forward to assisting you in the future!

November 21, 2023

Was impressed with Brandon who was happy to show us cars we were interested in and let us test drive them without any hard sell tactics. Enjoyed doing business with him and his dealership. More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Guzman
Nov 22, 2023 -

Cavender Buick GMC West responded

Linda, we're delighted to know that Brandon and our team at Cavender Buick GMC West made your car-buying experience enjoyable. We appreciate the positive feedback and hope to see you again down the road!

November 21, 2023

Joseph Garza has been my service advisor for both my 2015 Yukpn XL and 2017 Canyon. He has always treated both my wife and I with respect and honesty. That's why we keep going back to him. If he ever leave More

by Eglsprit
Recommend Dealer
Yes
Employees Worked With
Joseph Garzz
Nov 22, 2023 -

Cavender Buick GMC West responded

We're so glad to know that you've had such positive experiences with Joseph here at Cavender Buick GMC West. We appreciate your loyalty and trust in our team, and we'll make sure to pass along your kind words! Take care!

November 21, 2023

This is my favorite go to place for all my service on both my horses (2019 Encore and 2020 Canyon) Joseph and all the service reps are the best! I do not and will not go anywhere else! More

by lawrencepearson143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 22, 2023 -

Cavender Buick GMC West responded

Lawrence, it's fantastic to know that Joseph and our team at Cavender Buick GMC West have earned your trust for all of your service needs. We appreciate the support and look forward to seeing you next time!

November 17, 2023

Best and hands down most professional fast easy no hassle from sales side to finance department I’ll see you in 3 months for another vehicle thank you all More

by kevin.a.perez86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Batista
Nov 17, 2023 -

Cavender Buick GMC West responded

We're delighted to know you had a smooth and professional experience with our team at Cavender Buick GMC West. We look forward to seeing you again in three months for your next vehicle!

Nov 17, 2023 -

kevin.a.perez86 responded

Thank you

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