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Cavender Buick GMC West

San Antonio, TX

4.6
193 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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7400 Texas 1604 Loop

San Antonio, TX

78254

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Showing 193 reviews

September 20, 2023

Amazing customer service, Jonathan was really helpful and nice. They didn’t take long to service my truck. I’m a happy customer. More

by Juany_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Joey Rodriguez
Sep 21, 2023 -

Cavender Buick GMC West responded

We're delighted to know that Jonathan and our team at Cavender Buick GMC West provided you with excellent service. Thanks for being a happy customer!

September 19, 2023

Prompt attention upon arrival. All service representatives were pleasant. Atmosphere was also comfotable. Service was more than I expected. More

by espesn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Colby Joyner
Sep 19, 2023 -

Cavender Buick GMC West responded

We're glad to know you had a positive experience with our service team at Cavender Buick GMC West. It's great that the atmosphere was comfortable and your expectations were exceeded! Thanks for sharing this review.

September 18, 2023

Excelent attention and srrvice our sales person Carolina was very helpful during the negociation all the time More

by bmabenav
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Carolina Cid
Sep 19, 2023 -

Cavender Buick GMC West responded

Thanks for the review! We're glad to know Carolina was able to assist you throughout your experience at Cavender Buick GMC West.

September 18, 2023

Quick quality service. Affordable automotive service. Service manager assigned advise what service had priority over other service choices. More

by Salomon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 19, 2023 -

Cavender Buick GMC West responded

We appreciate your positive feedback! It's great to know our team at Cavender Buick GMC West provided you with efficient, top-notch service and helpful advice. We look forward to serving you again in the future!

September 16, 2023

Very nice and professional! From the time i met him at the door he made sure i felt welcome in Cavender Buick More

by nemorio01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cid
Sep 18, 2023 -

Cavender Buick GMC West responded

We're delighted to know you felt welcomed from the moment you stepped in at Cavender Buick GMC West. Our team always aims for professionalism and a friendly atmosphere, so it's great to see that reflected in your visit!

September 16, 2023

We felt we were in very capable hands with Felix. He was very professional and knowledgeable. Lori guided us through the signing process making us feel at ease with a sometimes daunting amount of pa More

by wdemboske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Delcet, Lori Luna, Joey Rodriguez
Sep 18, 2023 -

Cavender Buick GMC West responded

We're delighted to know that Felix and Lori made your experience at Cavender Buick GMC West a positive one. It's great to see our team's dedication reflected in your review, especially during busy times! We look forward to continuing business with you.

September 15, 2023

Service here is always excellent! The staff is always friendly even for being busy. Thank you! More

by Morriah
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Michael
Sep 18, 2023 -

Cavender Buick GMC West responded

We appreciate your feedback, Morriah! Thank you for trusting Cavender Buick GMC West with your loyal business.

September 14, 2023

Although Cavender could not resolve my issue, the service team was very professional and communicative. More

by epaschall7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Collins.
Sep 15, 2023 -

Cavender Buick GMC West responded

We appreciate your understanding regarding your issue. Our team at Cavender Buick GMC West always aims to provide professional service, and we appreciate your feedback. Thanks for recognizing our efforts!

September 08, 2023

Horrible nobody answers the phone nobody calls you back nobody let you know if the parts in nobody let you know xxxx you have to drive down there and then you have to get some kind of a snobby xxxxing look More

by lhonaski@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Joyner, Joey Rodriguez
Oct 21, 2023 -

Cavender Buick GMC West responded

I'm really sorry to read about your experience. This is not the level of service we aim to provide and I apologize for any inconvenience caused. We would like an opportunity to make things right. If you're willing to discuss this further, please reach out directly. Thank you, Allie Peters - Fixed Ops Director - (210) 561-4900

August 28, 2023

JOSEPH GARZA DID AN EXCELLENT JOB ENSURING THAT MY VEHICLE WAS SERVICED IN A TIMELY MANNER. KEPT ME INFORMED OF THE PROGRESS OF MY SERVICE. ALL STAFF GREETED US IN THE WAITING AREA WITH A HELLO AND More

by VELMATAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH GARZA
Aug 29, 2023 -

Cavender Buick GMC West responded

We're delighted to know that Joseph and the rest of our team at Cavender Buick GMC West provided you with excellent service! We always aim for a cheerful environment, so it's great to see this reflected in your experience. Looking forward to seeing you again when any services are needed on your vehicles!

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