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Cavender Buick GMC West
San Antonio, TX
194 Reviews
Cavender Cares
SERVICE BEYOND THE DEALERSHIP
We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 194 reviews
September 20, 2023
Felix is a representation of customer service. He consistently meet our expectations. He displayed great customer service is quick, easy, personalized, and empathetic. He consistently meet our expectations. He displayed great customer service is quick, easy, personalized, and empathetic. More
by Orlando
Employees Worked With
Colby Joyner, Joey Rodriguez
September 19, 2023
Prompt attention upon arrival. All service representatives were pleasant. Atmosphere was also comfotable. Service was more than I expected. All service representatives were pleasant. Atmosphere was also comfotable. Service was more than I expected. More
by espesn
Employees Worked With
Colby Joyner
September 18, 2023
Quick quality service. Affordable automotive service. Service manager assigned advise what service had priority over other service choices. Affordable automotive service. Service manager assigned advise what service had priority over other service choices. More
by Salomon
Employees Worked With
Tyler
September 16, 2023
We felt we were in very capable hands with Felix. He was very professional and knowledgeable. Lori guided us through the signing process making us feel at ease with a sometimes daunting amount of pa He was very professional and knowledgeable. Lori guided us through the signing process making us feel at ease with a sometimes daunting amount of papers to go over and sign. She even explained how important the extended warranty is to add on to our car purchase. She made us feel confident in our decisions and she was not intimidating as finance managers can be at other dealerships we have done business with before. Even though it was a very busy Saturday we did not feel rushed. Everyone at the dealership seemed very happy and made sure we were taken care of in every step of the process. We will definitely continue to do business with Cavender Buick GMC West. More
by wdemboske
Employees Worked With
Felix Delcet, Lori Luna, Joey Rodriguez
September 08, 2023
Horrible nobody answers the phone nobody calls you back nobody let you know if the parts in nobody let you know xxxx you have to drive down there and then you have to get some kind of a snobby xxxxing look nobody let you know if the parts in nobody let you know xxxx you have to drive down there and then you have to get some kind of a snobby xxxxing look from a person behind the counter and get a bunch of xxxxxxxxx as to what’s going on with your vehicle I will never use this place again ever and I will never ever recommend it for anybody to bring the car there!!!! More
by lhonaski@aol.com
Employees Worked With
Colby Joyner, Joey Rodriguez
