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Cavender Buick GMC West

San Antonio, TX

4.6
193 Reviews
Cavender Cares SERVICE BEYOND THE DEALERSHIP We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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7400 Texas 1604 Loop

San Antonio, TX

78254

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Showing 193 reviews

October 03, 2023

I had an appointment for 2 o'clock p. m. and was seen immediately after arriving. David was courteous and answered all my concerns with my vehicle. But what really impressed me was "I onl More

by Sgt C
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David Collins
Oct 04, 2023 -

Cavender Buick GMC West responded

We're glad to know that David and our team at Cavender Buick GMC West were able to impress you with their attentive professionalism! Thanks for sharing your positive experience. We'll continue striving for excellence in all we do!

October 03, 2023

The staff (greeters at the front desk, sales representatives, and finance representatives) is very friendly and helpful and attentive to my questions and concerns. More

by JAREDNJESSICA
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
5 stars for Anthony Romero, James Karsten, and Valeria
Oct 04, 2023 -

Cavender Buick GMC West responded

Jared and Jessica, we're so glad to know our team at Cavender Buick GMC West was able to provide you with a friendly and attentive service. We appreciate your feedback!

October 02, 2023

He did a great job always does every time we’ve gone In. Great young man take care of him he values his job and company. More

by guajardotommy
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Recommend Dealer
Yes
Employees Worked With
Joseph Garza
Oct 02, 2023 -

Cavender Buick GMC West responded

Tommy, it's great to know you've consistently had positive experiences at Cavender Buick GMC West. We appreciate your support and will certainly pass on your kind words!

October 02, 2023

My name is Naomi and wanted to say how kind the people were at the dealership made me and my children feel welcomed. Also Jonathan Hernandez was so patient and very kind he was so patient and help me find More

by Naomi Wallace
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jonathan Hernandez
Oct 03, 2023 -

Cavender Buick GMC West responded

Naomi, we're so glad to know that you and your children felt welcomed at Cavender Buick GMC West. It's great hearing how patient and helpful Jonathan was during your visit. Thanks for the kind words!

Oct 03, 2023 -

Naomi Wallace responded

Thanks again.

October 01, 2023

My definition of customer service. Very easy to set up simple service. Kept me updated on how the service was going and if any unexpected issues needed to be resolved. Friendly and pro More

by krs10stinker
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Recommend Dealer
Yes
Employees Worked With
Johnathan., Joey Rodriguez
Oct 02, 2023 -

Cavender Buick GMC West responded

We're delighted to know that you had a positive experience with our team at Cavender Buick GMC West. Keeping customers updated and providing friendly, professional service is always our goal. Thanks for the review!

September 30, 2023

BEST DEALERSHIP IHAVE BEEN TO, THE SERVUCE WAS OUTSTANDING, GOT MY TRUCK BACK A DAY EARLIER JOSEPH IS AN OUTSTANDING SERVICE ADVISOR, HE TOOK CARE OF ALL THE ISSUES AND MY TRUCK WAS WASHED AND REA More

by DJKLEFF
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JOSEPH GARZA
Oct 02, 2023 -

Cavender Buick GMC West responded

We're so glad to know that Joseph and our team at Cavender Buick GMC West provided you with outstanding service! We appreciate your kind words and look forward to being your go-to dealership. Enjoy the ride in your freshly washed truck!

September 30, 2023

Was surprised how they were not just a random dealership. Everyone dressed professional and asked if I needed anything everywhere I went. I felt appreciated from the moment I walked in the door. More

by ScottC
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Recommend Dealer
Yes
Employees Worked With
Joseph Hamm
Oct 02, 2023 -

Cavender Buick GMC West responded

We're so glad to know you felt appreciated from the moment you walked in at Cavender Buick GMC West. Our team always aims to provide a professional and welcoming environment for our customers. Thanks for your kind words!

September 29, 2023

They took care of my problem in a phenomenal rapid time frame I expected to be there all afternoon and was in and out in about one hour. He did me a solid on taking care of the problem gratis. I just relat More

by Kstabbs
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joey Rodriguez
Oct 02, 2023 -

Cavender Buick GMC West responded

We're glad to know that our team at Cavender Buick GMC West was able to resolve your issue quickly and efficiently. We appreciate the positive feedback!

September 29, 2023

Very professional, service is great . But feel that you’re under staffed in mechanical department. Wait is very long . More

by daniel.morales1963
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Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 29, 2023 -

Cavender Buick GMC West responded

Daniel, thanks for your feedback. We're glad to know you found our service professional and great at Cavender Buick GMC West. Your comment about staffing is noted - we're always looking for ways to improve!

September 28, 2023

What a great experience again with Cavender I bought two vehicles over there. They were very professional and speedy getting me in and out fast. A big thank you to the sales person. Kaelyn, JR and of course More

by Stephensavory7
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Recommend Dealer
Yes
Employees Worked With
Finance. Lori., Colby Joyner, Joey Rodriguez
Sep 28, 2023 -

Cavender Buick GMC West responded

Stephen, we're delighted to know you had another great experience with us at Cavender Buick GMC West! Thanks for your continued support and shout-out to Kaelyn, JR, and Lori. Enjoy the new rides!

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