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Cavender Buick GMC North
San Antonio, TX
308 Reviews
Cavender Cares
SERVICE BEYOND THE DEALERSHIP
We want to build lifelong relationships with families throughout Texas and assist them with their automotive needs. Servicing the community has always been a hallmark of Cavender's mission, but our passion for assisting those around us extends far beyond the walls of our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 308 reviews
October 09, 2023
Great service department. Robert did a super job. Kept me informed of progress on maintenance. Really went overboard to get me processed and out in minimum, time. Robert did a super job. Kept me informed of progress on maintenance. Really went overboard to get me processed and out in minimum, time. More
by cleacoul
Employees Worked With
Robert Zider
October 09, 2023
This was an excellent maintenance experience. My service representative, Stacy, was ready for my appointment. He got me checked in and entered into the system. He kept me advised of the progress My service representative, Stacy, was ready for my appointment. He got me checked in and entered into the system. He kept me advised of the progress of the work being done. When it was complete he called me to let me know it was ready. I went to the dealership and my vehicle was waiting for me. I proceeded on with the rest of my day’s activities. Thanks for a good job, prompt and professional. Thanks Cavender. More
by Robert
Employees Worked With
Stacy, Colby Joyner
October 08, 2023
I took my car in to be looked at. Was told I needed oil pan gasket. I asked them to get it ready for me to pick up-their price was WAY to high and my warranty wouldn’t cover it. (Even Was told I needed oil pan gasket. I asked them to get it ready for me to pick up-their price was WAY to high and my warranty wouldn’t cover it. (Even with my warranty it would have cost over $500. I ended up paying $100 at another shop.) While I waited, they gave me an oil change, which I originally asked for, but then never approved. Why would they do that if it would just have to be drained? My agent lied to me when I asked him if they did it while I waited. I was there an hour and the sticker had the date on it. There’s more: when they brought my car to me, I found a woman’s debit card in the back seat. I called and left a msg for 2 different service managers to call me back but of course they did not. (She does not work there. I checked.) More
by Mabernard_7
Employees Worked With
Ricky , Colby Joyner
October 01, 2023
Go see Luis Castro. He made my buying experience buy a new car easy and fun! He was professional and showed me all the details of my new vehicle. He made my buying experience buy a new car easy and fun! He was professional and showed me all the details of my new vehicle. More
by Cheryl H.
Employees Worked With
Luis Castro
