Cavenaugh Ford Lincoln
Jonesboro, AR
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298 Reviews of Cavenaugh Ford Lincoln
My salesman Chandler Inskeep was a very nice polite person very knowledgeable of the vehicle I was interested in would recommend him for anyone to work with. person very knowledgeable of the vehicle I was interested in would recommend him for anyone to work with. More
We purchased a new 2023 Hyundai Santa Fe Calligraphy Awd from Cavenaugh Hyundai in Hot Springs Ar. We absolutely love this vehicle. It has truly state of the art safety systems and the styling and build qua from Cavenaugh Hyundai in Hot Springs Ar. We absolutely love this vehicle. It has truly state of the art safety systems and the styling and build quality are exceptional. We enjoyed working with Michael Collier on our purchase. He found us the right vehicle at the right price and even delivered it to our home. We very highly recommend this dealership!! More
Loved dealing with them. The staff is friendly and helpful. Their support and service is always there. I wouldn’t go anywhere else!! The staff is friendly and helpful. Their support and service is always there. I wouldn’t go anywhere else!! More
I sent this email to Mr Dorch (dealership manager) on November 2, 2023 and never heard back! Such a disappointment!!!! Took my car in for service, had an appointment but as usual it seems that it doe November 2, 2023 and never heard back! Such a disappointment!!!! Took my car in for service, had an appointment but as usual it seems that it doesn't matter! his is the third time I have had an appointment with your service department and have been very dissatisfied with the wait time and lack of communication. Today my appointment was scheduled for 11:00 with Whitney. She was on her phone and turned away from me, so Carlos said he could assist me. I arrived a little early 10:20 (this appointment was scheduled about a week ago). I acknowledge that I was there for oil change and tire rotation, along with Customer Satisfaction Program 23B49. I said that I would be waiting, since my request for a loaner car was not addressed. I was offered to have someone take somewhere else if I would like. I said that I live in Mammoth Spring, and that if I could not get a loaner that I would just wait. I was there for quite a while and periodically looked into the service bay and never saw my car. At 12:45 I walked outside around your lot and walked over by the service entrance and saw my car parked. I went inside and asked Carlos if anything had been done with my car yet, again Whitney was not around. He looked under several folders on Whitney's desk and said he did not think so. I asked that since I have an appointment did he think that my car should have been pulled in and started, which he responded you would think so. I asked that since nothing had been done if I could get my keys back, so that I could leave. I got my keys and received an apology from Carlos. I let him know that my experience at the dealership has always been disappointing based on the time taken waiting, giving that I have always had an appointment there. I wish there was another Lincoln dealer near me, but yours is closest. I will drive to Little Rock if that is what I have to do. If you want more information I would be glad to speak with you. I will assume no response means you don't need me as a customer. More
Excellent service as always. Associates are helpful, and friendly. I always use this facility for service on my vehicle. Associates are helpful, and friendly. I always use this facility for service on my vehicle. More
I had a 10:00 o’clock appt they runabout 15 minutes late but all was well. Done Very well everything was great and done what they was supposed to do. Very satisfied CAVENAUGH has serviced my truck since but all was well. Done Very well everything was great and done what they was supposed to do. Very satisfied CAVENAUGH has serviced my truck since it was new 2016. Will continue to work with them, More