Cavenaugh Ford Lincoln

Happy with truck not happy with service Flynn is a bad salesman , no ownners manual in truck , when service was done on truck it was not ready when I was told it would be on two different oc Flynn is a bad salesman , no ownners manual in truck , when service was done on truck it was not ready when I was told it would be on two different occasions. No paperwork on truck , have not gotten check for sales tax . Arron Flynn has not gotten back with me on a question I asked him. More

Store manager and service I had a flat. As soon as I pulled into the dealership, service took my car straight back to find the problem. I had to order a tire, that would be the I had a flat. As soon as I pulled into the dealership, service took my car straight back to find the problem. I had to order a tire, that would be there in a couple of hours. Mike Dortch, the store manger, gave me a loaner vehicle so I could make it to work on time. Then he let me know a little while later that my car was ready. The service people were great. Mike Dortch is a great store manager! He went above and beyond, what any store manager would do! Thank you all so much for everything!! More

Convenient and reliable maintenance at competitive prices Bought my Escape from Cavanaugh in 2017. No problems so far. They do all my oil changes/tire rotation etc. Always polite and no long waits. Bought my Escape from Cavanaugh in 2017. No problems so far. They do all my oil changes/tire rotation etc. Always polite and no long waits. More

Work great, communication lacking The old Expedition worked beautifully after a round trip to St. Louis. We just didn't know what was happening with it during the 10 days it took to se The old Expedition worked beautifully after a round trip to St. Louis. We just didn't know what was happening with it during the 10 days it took to service it. More

Awesome Easiest truck I have ever bought. The entire experience was great and efficient. Absolutely no hassle. Kyle Davis was extremely helpful in the en Easiest truck I have ever bought. The entire experience was great and efficient. Absolutely no hassle. Kyle Davis was extremely helpful in the entire buying process. He helped me get the exact vehicle I needed. The entire team at Cavenaugh Ford was super. This is about the fourth vehicle I have bought from them. More

Great customer service! The staff was very friendly and willing to help to get my issue taken care of on the Lincoln MKX that I had recently bought. I have bought several ve The staff was very friendly and willing to help to get my issue taken care of on the Lincoln MKX that I had recently bought. I have bought several vehicles there and always use their service department. More

Lime room for waiting manger came out introduced hime self g Because everytime I have to have something done to mine truck they r always helpful and friendly .Always on ready on time for my appointment Because everytime I have to have something done to mine truck they r always helpful and friendly .Always on ready on time for my appointment More

Truck clutch and pressure plate Well it took 26 days for my truck to get fixed and they broke my console when I got in my truck the boot on my shifter was up around my shifter knob. Well it took 26 days for my truck to get fixed and they broke my console when I got in my truck the boot on my shifter was up around my shifter knob. They never told me they broke it until I went back in and asked them about it. Would never recommend this place to my worst enemy More

Excellent people and service. Great experience These people go above and beyond with their service to the customer. Greeted as a friend and walked through the service process step by step, they r These people go above and beyond with their service to the customer. Greeted as a friend and walked through the service process step by step, they really make you feel like family here. More

My first visit Work was ok, too soon to tell, but you left me in the waiting room for an extra hour! Your service writer went to lunch and his backup did not come an Work was ok, too soon to tell, but you left me in the waiting room for an extra hour! Your service writer went to lunch and his backup did not come and get me! Then he lied to me, not good Customer service! I picked car up at 2:30, your pw showed it was ready at 1:38! More