Cavalier Mazda

Extremely satisfied customer The team of men and women that work at Cavalier Mazda are extremely proficient, knowledgable, and accommodating. I just purchased a Mazda 5 from this The team of men and women that work at Cavalier Mazda are extremely proficient, knowledgable, and accommodating. I just purchased a Mazda 5 from this dealership (sales associate Phil Wilson) a few months back and this April I went back to purchase another used vehicle for my husband. The team at Cavalier Mazda made me at ease during a pivotal moment for my family and I. I didn't feel rushed or overwhelmed at any moment of my decision and I was more than happy with both of my vehicles final pricing. Phil Wilson walked my family around and explained everything about the vehicles to terms we would understand and I felt he helped us find the right car for our family. Beau assisted us with credit application and bank lending without any problem. He was more than professional and helpful with answering all of my questions (and I had a ton) all while making pop-corn for my three year old daughter. Finally, Mark in financing and warranty department gave us red carpet treatment while allowing us to better understand how each warranty we chose could help us in being safe and protected. I would highly recommend Cavalier Mazda to anyone in the market for a new or used vehicle. They are truly the best! Thanks guys! More

overall very pleasant experience.Staff is friendly and polite and they know their product.made the shopping/buying experience as quick and as simple as possible. polite and they know their product.made the shopping/buying experience as quick and as simple as possible. More

Our Mazda purchase began with a trip to Lego Land in Florida. We rented a CX-9 during our family vacation and fell in love with the handling, the capabilities and the interior features. Fast forward two Florida. We rented a CX-9 during our family vacation and fell in love with the handling, the capabilities and the interior features. Fast forward two years later when we are finally ready to trade up our minivan. Hoping to take advantage of both year-end sales prices and a group auto buying experience, we headed into Cavalier Mazda on December 20th. Working with their online sales coordinator Beau Daniels and our sales consultant, Fred Sanders, my husband and son complete a test drive and we leave for a sister dealership to give another brand cross over vehicle a fair shake. Unfortunately, over lunch, my new job offer ran into a speed bump and our whole car buying experience had to be put on hold. We called Fred and said "Don't call us, we'll call you". So, come early January when we are a GO again, I went straight to Fred and Cavalier specifically because he did not harass me and specifically because they found THE car we wanted (we need to be able to tow). So, it turns out that Cavalier offered me better pricing than that group buying service, better financing through MAZDA, and....I was in and out in nothing flat! No heavy sales pitches, no hassles, no games, nothing but friendly service with a 'can-do' attitude and a smile. I am now the proud owner of a 2014 Mazda Grand Touring CX-9 and the guys at Cavalier helped me surprise my husband by getting me behind the steering wheel and through the paperwork in less than an afternoon. If you want to work with a dealership that will work WITH you, go see the crew at Cavalier. More

After my '02 Cavalier was totaled I was in need of a new car, immeadiately. I went to a few other delearships beforehand and no one was as friendly and honest as both Randy and Mark. Even though my budg new car, immeadiately. I went to a few other delearships beforehand and no one was as friendly and honest as both Randy and Mark. Even though my budget was small, I was able to leave with an amazing car. Randy was very personable throughout the experience and Mark was able to get me the best deal on my 2008 Dodge Avenger. I am so excited to have a newer, more modern vehicle. I would definitely recommend this delearship to any of my friends or family. More

I’m writing to acknowledge all of your people who made my car-buying experience at Cavalier Mazda so enjoyable. Randy Padilla was patient and helpful during my several visits to your dealership while I was car-buying experience at Cavalier Mazda so enjoyable. Randy Padilla was patient and helpful during my several visits to your dealership while I was making up my mind about which new vehicle I was going to buy. Mark Baillio guided me through my various options for extended warranty plans and helped me to select the plan that was best for me. I want to give Fred Sanders special thanks for all of his help on the day I took delivery of my new CX-5. Your whole team was great. I’ve had my new Mazda CX-5 for almost two weeks, and I couldn’t be happier with it. I’m looking forward to years of driving enjoyment with it. I’m expecting the same high level of customer service from your Service Department as I received during the buying process. More

Fred was knowledgeable and easy-going and I never felt pressure to buy anything, though I was happy to find something I liked at a good price, especially at such a friendly dealership. After visiting othe pressure to buy anything, though I was happy to find something I liked at a good price, especially at such a friendly dealership. After visiting other less-pleasant dealers, Fred and Cavalier were a nice change of pace. I recommend this place highly. More

Great Team. Nothing but great things to say about Cavalier Mazda. Internet person was very knowledgeable about all things Mazda. He said he's been driving them for years. I can see why! This is my fi Cavalier Mazda. Internet person was very knowledgeable about all things Mazda. He said he's been driving them for years. I can see why! This is my first Mazda, but it won't be my last! Zoom Zoom is a great way to describe my car! Don't know why it took me so long to discover Mazda, and Cavalier. Great job selling me on Mazda Pete! More

I've always had wonderful service at Cavalier Mazda in Chesapeake. The employees are always friendly and helpful. My wait for parts or service is never long. I always get an estimate and know the cost Chesapeake. The employees are always friendly and helpful. My wait for parts or service is never long. I always get an estimate and know the cost before the work is started and they have always been very accurate in estimating the time to complete the job. They answer my questions and make me feel very comfortable and confident that I am at the right place. Thank you for the wonderful customer service employees of Cavalier Mazda! More

I was surprised to see a negative review for this place. I have always had such a decent experience at Cavalier Mazda, the one in Chesapeake (if there's another one). When I bought my car I was introduced I have always had such a decent experience at Cavalier Mazda, the one in Chesapeake (if there's another one). When I bought my car I was introduced to the service manager Scott and he introduced me to his manager, Lisa. This is my first Mazda and I bought it last year around this time. I put a lot of miles on my car commuting five days a week which is why I am religious about the oil changes and follow my service manual for all the scheduled maintenance. Letting them keep up with my car gives me peace of mind and the people at Cavalier Mazda make me so comfortable I am confident that they are taking good care of us both. Thanks to all of you at Cavalier Mazda for making things so easy and being so nice! More

I have purchased 2 cars from Priority Mazda (now cavalier mazda). I have always had a great experience with the sales staff, never too pushy and very knowledgeable. The service department on the other hand i mazda). I have always had a great experience with the sales staff, never too pushy and very knowledgeable. The service department on the other hand is TERRIBLE. We have had no less than 3 bad experiences at their Service department, including them not having the tires for our car after we brought it in and they confirmed they had them in stock and available. Our more recent experience started with a 60k maintenance on our Mazda3. After we paid a xxxxxxxx amount of money for basically nothing being done. Once we received the car back, immediately we noticed the AC compressor on the car sounded Much louder, 200 miles later our check engine light came on. When we returned to the dealership to report these issues, they told us none of them could have possibly be caused by them performing that maintenance on my car, which leads me to believe either they did Nothing to the car at all, or they are liars and think all of their customers are stupid. Being a good sport, i decided to let them do a diagnostic which cost me $100 for them to literally JUST plug the computer in to read the code after the receptionist at the service department assured me that they will Not only use the computer, but take it apart to diagnose it.. Upon investigation of the car after we got it back, there was No prints anywhere in the engine bay (dust still all over the plastic engine cover) which makes it obvious that they didnt even open the hood. The service department advised that it would be over $300 for a Thermostat replacement when the part is only $40 and i can clearly see that the 4 bolts holding it together are Not hard to get to. I will NOT buy another car from this dealership because their service department is full of xxxxxxx that have no idea what they are doing or have any decency when it comes to pricing. Great job losing a Loyal customer. More