Cavalier Ford Lincoln Greenbrier

Gordon was friendly, courteous, and helpful. He understood my current situation and used this knowledge to assist with finding the right vehicle to fit my needs. I will buy future vehicles from hi understood my current situation and used this knowledge to assist with finding the right vehicle to fit my needs. I will buy future vehicles from him. Great Salesman. More

I went to Cavalier Ford to test drive the 2013 Fusion as I was in need of a new vehicle after having had mine for approximately 12 years. I was looking for something stylish with great features and most imp I was in need of a new vehicle after having had mine for approximately 12 years. I was looking for something stylish with great features and most importantly dependable. After doing research the Fusion was one of my choices. I was on the lot for less than 10 minutes when Mr. Wilson approached and began to educate me on the various trim selections of the Fusion. He was extremely personable and unlike most salesmen I have come across, not pushy at all. This was something that I appreciated the most about the service I experienced at Cavalier. After my visit and test driving a couple of other vehicles that day, I contacted Mr. Wilson and as soon as he could I received a return call. The call was straight forward and to the point as it was expressed that I did not want to waste his time nor mine if we could not get the price within my budget. After all was said and done, they were able to work with me, offer financing and even took my VERY OLD car in as a trade in! I am now the proud owner of 2013 Fusion SE and I love it! I would highly recommend this dealership. Everyone was extremely friendly and customer service oriented. More

Mr Odom was given the details of what I wanted and he delivered. We told him when we could come in and he was there in a matter of seconds. I have never had that experience when buying a car. The whole delivered. We told him when we could come in and he was there in a matter of seconds. I have never had that experience when buying a car. The whole team was great from the seller, protection and warranty. This is the way all dealerships should be run, not sell and forget. I would recommend this dealership to all my friends. I am looking forward to my classes on my many features of the car. Great doing business with you. More

I recently leased a new Ford Fusion from Cavalier Ford. Jay Connolly was the salesperson I dealt with and he was great to work with. I explained to Jay that I was considering a lease as I do not drive that Jay Connolly was the salesperson I dealt with and he was great to work with. I explained to Jay that I was considering a lease as I do not drive that many miles per year anymore and he was very helpful in explaining how a lease works. I told Jay I wasn't sure which options I wanted and didn't want and he carefully helped me search through the inventory until I found the exact car I wanted. I don't think I've ever worked with a salesperson like Jay Connolly that exhibited such patience and professionalism. He showed me that my business was important not only to Cavalier Ford, but to him as well. On a separate note, this was my second purchase from Cavalier Ford and I've been pleased with the service I received from the Service Department as well. I schedule my service appointments through Jon Stefanik and he is the best service coordinator I've ever dealt with. Thanks for taking good care of me, Tom Daughtrey More

Gordon was very helpful , dealership personnel were courteous and pleasant from sales front end to finance and everyone who helped, also the employees who washed the car and filled the gas , thank you courteous and pleasant from sales front end to finance and everyone who helped, also the employees who washed the car and filled the gas , thank you for a great car buying experience. More

Many yrs ago I cosigned for my son's first new auto. Tim was our rep and he made Tom very comfortable working with him on the auto familiarization etc. I liked his manner-he wanted to help; not just sell a was our rep and he made Tom very comfortable working with him on the auto familiarization etc. I liked his manner-he wanted to help; not just sell a car. Tim has been in business many years and is a true professional. Tom lives out of town and I have retired. Every year we get a signed Christmas card from him although we have not purchased anything in years! That's what keeps customers! Should I get in the buying mood Tim will be the only stop I make because I will be treated fairly and he will insure I am happy with my purchase! My age tells me I will buy one more auto before passing on and I want the purchase to be satisfying! Tim will be the guy! More

Went to look for a car my husband on a Friday night. Several sales people dodged us...didn't blame them though, no one wants to work late on a Friday night! David greeted us and was awesome. He was ve Several sales people dodged us...didn't blame them though, no one wants to work late on a Friday night! David greeted us and was awesome. He was very knowledgeable about the cars and wasn't pushy at all! Our "looking" quickly turned into "buying" We couldn't be happier with the deal we got or the car!! More

I was very impressed with the customer service of Mark Ballance of Cavalier Ford in Chesapeake. He sold me a beautiful white 2013 Ford Explorer in July. His professional and non-pressuring service and exp Ballance of Cavalier Ford in Chesapeake. He sold me a beautiful white 2013 Ford Explorer in July. His professional and non-pressuring service and expertise made the car buying experience very easy and inviting. Mark was open to any questions that I had and made me feel completely comfortable throughout the entire purchasing experience- including the three test drives that I requested! After driving 5 different vehicles at 4 different dealerships in the Hampton Roads area, it is my pleasure to recommend Mark to help with any sales at Cavalier Ford. Thank you Mark for all of your help! More

I am writing this review to compliment the Sales Consultant, Mr. Jay Connolly, who sold me our car yesterday. I would like to also mention I was impressed with other staff members, but only spent a Consultant, Mr. Jay Connolly, who sold me our car yesterday. I would like to also mention I was impressed with other staff members, but only spent a very short time with them. Mr. Connolly was quick to respond to all of the questions I asked him giving me the impression of sure does "his homework" making him knowledgeable. He is encouraging, but not pushy at all. I was impressed with his attitude. He showed us numerous vehicles he felt we may be interested in and he went took extra steps to make sure my wife and I understood everything we needed to know. In summary Mr. Connolly is "the best salesperson" I have ever worked with and I am 67 years of age and have had contact with many. To me he is the best sales representative I have every met. I was impressed with his professionalism, presentation, knowledge, personality, sincerity, and I could go on and on. Something else he did that impressed me was stay after hours to thoroughly go over everything regarding our new car. He is definitely not a "clock watcher employee." When I asked him what he liked about his job he said; "I like making people happy when I am able to help the customer find the vehicle they want." And he did just that with us and we bought a Ford from him that evening. In my opinion Mr. Jay Connolly is to be recognized for the OUTSTANDING JOB he does in representing Cavalier Ford Lincoln Greenbrier. His salesmanship abilities certainly reflected a very professional image. I was impressed with his attitude and personality. He went beyond what I had expected and there is a genuineness in his desire to please and he sure proved it to my wife and I. More

I **HATE** buying a car. Something that should be really fun and exciting was usually about as pleasant as a root canal--in fact, less so. I have been lied to and ripped off in the past--and as a old man, I fun and exciting was usually about as pleasant as a root canal--in fact, less so. I have been lied to and ripped off in the past--and as a old man, I never felt like I could let my guard down for one second while talking to these con artists, but Mr. Finn...He was the best,he was more then great . It is wonderful to know that you are getting exactly the car you want, for exactly the price you are quoted . Thank you Cavalier Ford Lincoln team and specially Mr. Finn ! More