
Cavalier Ford Lincoln Greenbrier
Chesapeake, VA
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614 Reviews of Cavalier Ford Lincoln Greenbrier
Went in for 'free' oil change. Turns out it's only free if I do my regular maintenance at the dealership. Could have told me that before hand. Anyway, $30 later I have an oil change and tires only free if I do my regular maintenance at the dealership. Could have told me that before hand. Anyway, $30 later I have an oil change and tires rotated. The next few days I hear grinding noises from the front driver side area. I take it in, ask them if they could pop the tire off and take a quick look. They said they'd have to keep it for at least a day. Kind of in a bad mood too. I went to Firestone. For ten dollars they figured out the problem and fixed it. Cavalier bent my backing plate, whatever that is. That allowed rocks to get in and grind away. More
I had a great buying experience purchasing my 2010 F150 from Cavalier Ford Lincoln. I was treated with respect, and as a valued customer. I feel that I got a fair price and the service and prep team went from Cavalier Ford Lincoln. I was treated with respect, and as a valued customer. I feel that I got a fair price and the service and prep team went the extra mile to make sure the truck was in excellent shape, even going beyond the items we had agreed to. I would highly recommend both Cavalier and my sales person, Jay Connolly. Terry Miller More
Our shopping for a new vehicle at Cavalier Lincoln was a very painless experience. Mr. Phillips was wonderful to work with during our time there. After months of narrowing down to the Lincoln MKX we still very painless experience. Mr. Phillips was wonderful to work with during our time there. After months of narrowing down to the Lincoln MKX we still had to find the right car. Mr. Phillips was so patient with us (I should say me) for this purchase was not made quickly. Thank you so much for all of the help that we received from Cavalier Lincoln, this is where my first car was purchased and now our last two have come from there. Ruth Ann Rummel More
People and price were right. Great buying experience. This my first new Ford product and the sales staff sold me with their knowledge. The dealership is top shelf! This my first new Ford product and the sales staff sold me with their knowledge. The dealership is top shelf! More
I had my father's truck worked on and service to start was not bad so I also booked my wife's car for a service. after being told the spark plugs went bad and a coil pack went bad 500 dollars later start was not bad so I also booked my wife's car for a service. after being told the spark plugs went bad and a coil pack went bad 500 dollars later out the door (42,000) on the truck.. 18 hours later truck breaks back down different dealer looks at it because of being out of town and tells me I got screwed the coil packs and spark plugs were never the problem.. now back to the wife car dropped of Thursday night call at 8am, 9am, 10am 11am 12am no answer for the service personally and no call back they can kiss my butt I will never spend a dime there again I also set up the lease of a lot of work vans for my company that they will be losing THANK YOU xxx CAVALIER More
Great experience all around. From the sales department to the finance people to the service department. Everyone was very friendly and helpful. Great experience all around. the finance people to the service department. Everyone was very friendly and helpful. Great experience all around. More
Buddy Johnson was great work with on the purchase of my new Explorer. It kept me up to date on the progress through out the entire process. This is probably why my family have been a client of his for year new Explorer. It kept me up to date on the progress through out the entire process. This is probably why my family have been a client of his for years. More
Gordon was friendly, courteous, and helpful. He understood my current situation and used this knowledge to assist with finding the right vehicle to fit my needs. I will buy future vehicles from hi understood my current situation and used this knowledge to assist with finding the right vehicle to fit my needs. I will buy future vehicles from him. Great Salesman. More
I went to Cavalier Ford to test drive the 2013 Fusion as I was in need of a new vehicle after having had mine for approximately 12 years. I was looking for something stylish with great features and most imp I was in need of a new vehicle after having had mine for approximately 12 years. I was looking for something stylish with great features and most importantly dependable. After doing research the Fusion was one of my choices. I was on the lot for less than 10 minutes when Mr. Wilson approached and began to educate me on the various trim selections of the Fusion. He was extremely personable and unlike most salesmen I have come across, not pushy at all. This was something that I appreciated the most about the service I experienced at Cavalier. After my visit and test driving a couple of other vehicles that day, I contacted Mr. Wilson and as soon as he could I received a return call. The call was straight forward and to the point as it was expressed that I did not want to waste his time nor mine if we could not get the price within my budget. After all was said and done, they were able to work with me, offer financing and even took my VERY OLD car in as a trade in! I am now the proud owner of 2013 Fusion SE and I love it! I would highly recommend this dealership. Everyone was extremely friendly and customer service oriented. More