
Cavalier Ford Chesapeake Square
Chesapeake, VA
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139 Reviews of Cavalier Ford Chesapeake Square
Buying a car Great job finding a car for my daughter. She enjoys the Ford Fusion she purchased. I’ve recommended other people go to Cavalier Ford Chesapeake Square Great job finding a car for my daughter. She enjoys the Ford Fusion she purchased. I’ve recommended other people go to Cavalier Ford Chesapeake Square. More
Purchased new 2017 - escape - sales good - Service ???? Sales was professional and responsive. Service is off to a very slow start. On first contact I had a problem, only to be told, when I took the vehi Sales was professional and responsive. Service is off to a very slow start. On first contact I had a problem, only to be told, when I took the vehicle in for service that I must have an appointment and the next one available would be in 3 days. So today I return for my appointment only to be told that I would have to leave the vehicle. Now 8 hours later I am waiting to hear as to when my brand new escape will be available. When I picked up the vehicle ( 3 days after DROP off. ) it was still not working as specified. This is very disappointing ! I expected a lot better service from FORD AND ITS DEALERS. More
Great salesman I had a great buying experience do to the professionals that took care of me . But salesman Seth Pleasant was a very smart and very helpful in making I had a great buying experience do to the professionals that took care of me . But salesman Seth Pleasant was a very smart and very helpful in making sure I knew all the new details of driving a new car with all the new technologies. So if and when I talk to people that have been interested in my new Edge I tell them to ask for Seth Pleasant . More
Zack Treece made the difference! Zack's knowledge on my new truck made the difference of me making my first new vehicle purchase. I was very skeptical about buying a new vehicle until Zack's knowledge on my new truck made the difference of me making my first new vehicle purchase. I was very skeptical about buying a new vehicle until I met Zack. He was very patient with all of my questions and his passion for Ford was evident in his knowledge of my truck. Zack's professionalism and impeccable customer service are a rarity in the car buying industry and his contribution to my car buying experience should be a benchmark. I look forward to buying my next vehicle from ONLY Zack! More
Great Sales and Service Experience Our salesman was excellent. He worked with us until we found just the right vehicle we were looking for with just the right options. The Service dep Our salesman was excellent. He worked with us until we found just the right vehicle we were looking for with just the right options. The Service department has been great. All service work has been performed professionally and has been scheduled to meet our needs. I would highly recommend trying Cavaliar Ford in Western Branch when looking for your next vehicle. More
Great customer service. Very laid back and patient with our needs. Went through three choices before making our decision. Great people to work with and very helpful. Will def Very laid back and patient with our needs. Went through three choices before making our decision. Great people to work with and very helpful. Will definitely return for future purchases. More
Simple, fast, and easy. The employees at the dealership were very polite and friendly. They gave me every detail about the car I was interested in and gave me a fast and grea The employees at the dealership were very polite and friendly. They gave me every detail about the car I was interested in and gave me a fast and great deal. More
Hard workers I was looking to trade in my car for some thing bigger and get a lower price. I met Kristen and she was very friendly and helpful, she worked very har I was looking to trade in my car for some thing bigger and get a lower price. I met Kristen and she was very friendly and helpful, she worked very hard with Drew the finance manager, Zachary treece and Mark McCleery. Not only did I get a year newer but alot cheaper payments. More
Excellent Experience Cavalier Ford Chesapeake Square and its salesman are top notch! Zach went above and beyond to make sure I was fully informed and aware of my options b Cavalier Ford Chesapeake Square and its salesman are top notch! Zach went above and beyond to make sure I was fully informed and aware of my options before making a final decision on purchasing a vehicle. Zach was very personable and professional, I felt like family by the end of the process. I would recommend Cavalier Ford Chesapeake Square to anyone who is looking for a new or used vehicle and remember to ask for Zach. More
New 17 GT 1 of only 4 Ford dealerships that provided an OTD $ via an online request. Seth P. was pleasant working with. Finance dept found a very low APR. Only 1 of only 4 Ford dealerships that provided an OTD $ via an online request. Seth P. was pleasant working with. Finance dept found a very low APR. Only reason not giving 5 stars was a glitch with financing that was overlooked. We had to go to the lender to straighten out. Great OTD $! More