Castle Volkswagen of Schaumburg - Service Center

Matt P with the play by play. Was fire like the hot sauce at Tbell. The only dealer I can go to and say “ok boomer” and it applies to everyone. Good peeps, and Dymtro come through with the hand shake again! at Tbell. The only dealer I can go to and say “ok boomer” and it applies to everyone. Good peeps, and Dymtro come through with the hand shake again! Let’s gooo More

Easy to make appointments, love the online feature. Enjoy the shuttle/car service. I feel the service advisors look out for my best interests, Ken let me know about a 10% coupon which made me confirm complet the shuttle/car service. I feel the service advisors look out for my best interests, Ken let me know about a 10% coupon which made me confirm completing an expensive repair now as opposed to later. The only negative I have is my car wasn't washed upon pick up, my Subaru dealer does this after every service, nice to get in a clean car. More

This is an awesome dealership! I got my car here a few years ago, the salesperson Dwayne Campbell was great. I continue to bring my car here because the people are friendly, professional, accommodating a years ago, the salesperson Dwayne Campbell was great. I continue to bring my car here because the people are friendly, professional, accommodating and they do great work! More

John is the absolute best! We can always trust him with our repairs. He thoroughly explains everything about your repair needs. He is very compassionate. our repairs. He thoroughly explains everything about your repair needs. He is very compassionate. More

Professional and courtese, Foxvalley VW. Makes sure that I as the customer am always 100% satisfied!! This why I always take my cars(2) to foxvalley and no where else!!! I as the customer am always 100% satisfied!! This why I always take my cars(2) to foxvalley and no where else!!! More

Matt was very pleasant to work with. Drop off and pick-up services were easy and convenient. I will definitely keep coming back for service. services were easy and convenient. I will definitely keep coming back for service. More

Very friendly and helpful. Got me a ride to and from work with no wait. I was greatly surly by my car being freshly washed as well work with no wait. I was greatly surly by my car being freshly washed as well More

I’m very satisfied with Service for this visit. They found appointment slot for next day and time acceptable for me. John explained everything and gave me instructions if issue happens again. Nice coffe found appointment slot for next day and time acceptable for me. John explained everything and gave me instructions if issue happens again. Nice coffee machine and cookies while waiting for repair and diagnostics :) More

I had my car repair they did a great job I told them I would wait for my car he made me feel comfortable why waiting they work hard to get me out as soon as possible he also work with me on the charges s would wait for my car he made me feel comfortable why waiting they work hard to get me out as soon as possible he also work with me on the charges so I could pay thank you very very much for your help I am so happy my car is repaired and working see you next time thank you. More

Great service!Made a appointment day before for early Great service! Made a appointment day before for early morning, upon arrival I was told by service advisor that it will take about a hour and a half Great service! Made a appointment day before for early morning, upon arrival I was told by service advisor that it will take about a hour and a half to complete the service of (oil change, brake fluid flush and tire rotation) and as promised the service was complete with in that time. I also asked few questions regarding the vehicle and warranty and the advisor John Mc was very knowledgeable. More