Castle Volkswagen of Schaumburg

It was a great help experience. Jhon helped a lot to understand the process of buying a car. understand the process of buying a car. More

John and Fabian were both great to work with. I would definitely recommend them if you are looking to buy a car. definitely recommend them if you are looking to buy a car. More

John Cordova was amazing and made the process very easy and Fabian was really helpful as well. The best experience I have had and Fabian was really helpful as well. The best experience I have had More

4 days agoNEWVery dissatisfied with the service. The 4 days agoNEW Very dissatisfied with the service. The salesman was extremely unpleasant and irritated. We bought the car right before the closing, th 4 days agoNEW Very dissatisfied with the service. The salesman was extremely unpleasant and irritated. We bought the car right before the closing, they didn't clean it, told us to bring it back during the week for detailed cleaning. Brought it back a few days later, drove for 30 minutes, spent 40 minutes there and they only cleaned the exterior. I got in the car and texted the salesman, he didn't even reply. Extremely unpleasant experience. More

I had my new ID.4 shipped to Texas with no problems. John Cordova was great at handling the whole purchase and delivery process! I am thrilled with my vehicle! John Cordova was great at handling the whole purchase and delivery process! I am thrilled with my vehicle! More

After searching for a year, I bought my very first car from Eryk and now I hope to continue buying all of my cars from him going forward. Eryk and Fox Valley Volkswagen went the extra mile to help me, eve from Eryk and now I hope to continue buying all of my cars from him going forward. Eryk and Fox Valley Volkswagen went the extra mile to help me, even as I was purchasing an old trade-in minivan. As a small business owner, I was looking everywhere for a van on a budget. This dealership was the first one to treat me with respect, even as I was looking at the cheapest car possible. I believe that is extremely telling of the dealerships standards for working with all customers. Eryk was polite, helpful, and honest with each step of our process. When I asked for the car fax report information, he took the time to walk through it with me and very transparently indicated the good points and potential red flags. Prior to purchasing the van, it was serviced and I received new replacement parts. This van was an ‘06 Toyota, but it was shined to perfection and I felt like I was driving a new car off the lot. Overall, I am truly grateful for Eryk and his team! 5/5 stars, definitely well deserved More

I dread having to replace my car... going to the dealership, speaking with a sales person I have little trust in, and taking 3 to 4 hours to fill out paper work. However, my experience the past two dealership, speaking with a sales person I have little trust in, and taking 3 to 4 hours to fill out paper work. However, my experience the past two days has been wonderful. I found the car I wanted online. Called and spoke with Angel. He was great, took the time to send photos, and collect all my documentation before having to meet with him, the paper work was ready to sign when I met Angel. He was professional and courteous, even after an issue that arose with our trade in. I would highly recommend Fox Valley Volkswagen, and Angel. More

The Sales Reps as well as the Managers are TERRIBLE at communicating with you! They also tell you they are "working" on things, but they are really just LYING to you! communicating with you! They also tell you they are "working" on things, but they are really just LYING to you! More

It is always a pleasure to maintenance my car at Fox Valley in Schaumburg, IL. Prompt service, very knowledgeable customer service etc. Car is always washed without asking, everyone is always eager to h Valley in Schaumburg, IL. Prompt service, very knowledgeable customer service etc. Car is always washed without asking, everyone is always eager to help. Everyone is great! but my special recognition goes to Matt from service department-outstanding person! More

Mike was great! Very helpful and willing to go out of his way to help me with what I was looking for! Shay took it upon himself to ruin the deal and tell me I wasn't worth the time. Ruined my sales experi way to help me with what I was looking for! Shay took it upon himself to ruin the deal and tell me I wasn't worth the time. Ruined my sales experience for sure. I'll buy a jeep elsewhere. More