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Castle Volkswagen of Schaumburg
Schaumburg, IL
658 Reviews
Castle VW in Schaumburg welcomes you to our dealership. Customer Service and an excellent VW Ownership Experience are our top priorities. We invite you to browse our new and pre owned inventory, or check out our Service and Parts Departments. Of course, we always love to put a face to a name so check out our business hours and directions and staff page if you'd like to visit in person. See you soon! www.castlevwcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 658 reviews
May 23, 2019
Nice services. It is a very nice moment about the conversation with VW staff at Schaumburg. I have divided to continuing to chose VW car at all. It is a very nice moment about the conversation with VW staff at Schaumburg. I have divided to continuing to chose VW car at all. More
by TPC5859
Verified CustomerEmployees Worked With
Frankie Campos, Jim Bucolt
May 23, 2019
Great Work It was a great experience getting my car work at Volkswagen. They did an impeccable job with my car issues. I always go to them to get any vehicle wor It was a great experience getting my car work at Volkswagen. They did an impeccable job with my car issues. I always go to them to get any vehicle work done on my Passat. More
by Syed
Employees Worked With
Matt Pease, Ken Merchut II, John McGowan, Julie Keenan
May 23, 2019
Great experience Mike and his colleagues were very helpful and attentive from the test drive to signing. Highly recommend this dealership if you are considering a new Mike and his colleagues were very helpful and attentive from the test drive to signing. Highly recommend this dealership if you are considering a new car. More
by New golf R owner
May 22, 2019
Listened to our request for a specific model. After learning which vehicle we were interested in buying, Todd was able to quickly locate our choice and pick it up the same day. We were very happy After learning which vehicle we were interested in buying, Todd was able to quickly locate our choice and pick it up the same day. We were very happy with our experience. More
by tpanek
Employees Worked With
Todd Jones, Fabian Libreri
May 22, 2019
amazing servixe The experience was quick and fast. The seller was very knowledgeable about the car and features. He was very patient with us as we made our decision. The experience was quick and fast. The seller was very knowledgeable about the car and features. He was very patient with us as we made our decision. More
by SVARGHESE1
Employees Worked With
Leonardo Sfondouris
May 22, 2019
Enjoyed the whole experience. I leased a Jetta from Angel and Jim helped out in the end. Both were great guys. I never felt pressure and enjoyed the experience. I would buy another I leased a Jetta from Angel and Jim helped out in the end. Both were great guys. I never felt pressure and enjoyed the experience. I would buy another car through Fox Valley. More
by RFOWICH
May 21, 2019
2nd Time was even better!!! I had a great experience not one but twice always amazing deals and what the price is online is the price you pay all I can say you won’t be disappoin I had a great experience not one but twice always amazing deals and what the price is online is the price you pay all I can say you won’t be disappointed ask for Todd!! More
by BMENARD1991
Employees Worked With
Todd Jones, Fabian Libreri
May 21, 2019
Speedy Service. Helpful, Attentive Staff. I could not be more pleased with the service I received at Fox Valley VW Schaumburg. I had my tire patched and repaired in no time at all. Service Adv I could not be more pleased with the service I received at Fox Valley VW Schaumburg. I had my tire patched and repaired in no time at all. Service Advisor Matt Pease could not have been more attentive, and went out of his way to help process my eimbursement claim for the service that was covered under my wheel and tire protection. I will certainly take my Tiguan here for service from here on out. More
by David K.
Employees Worked With
Matt Pease
May 21, 2019
Great! Great service!!! They really work with you to get you a great deal and help you walk out with a car you love. Would definitely recommend Great service!!! They really work with you to get you a great deal and help you walk out with a car you love. Would definitely recommend More
by Jazila1995
May 17, 2019
Excellent service Such a great experience and that’s why I keep coming back. This dealership is not the closest to my house but I go out of my way to come here because Such a great experience and that’s why I keep coming back. This dealership is not the closest to my house but I go out of my way to come here because the service is outstanding. Keep up the good work More
by JAKEJUAREZ
Employees Worked With
Matt Pease, Julie Keenan
