Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Volkswagen of Schaumburg
Schaumburg, IL
654 Reviews
Castle VW in Schaumburg welcomes you to our dealership. Customer Service and an excellent VW Ownership Experience are our top priorities. We invite you to browse our new and pre owned inventory, or check out our Service and Parts Departments. Of course, we always love to put a face to a name so check out our business hours and directions and staff page if you'd like to visit in person. See you soon! www.castlevwcars.com
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 654 reviews
May 22, 2019
amazing servixe The experience was quick and fast. The seller was very knowledgeable about the car and features. He was very patient with us as we made our decision. The experience was quick and fast. The seller was very knowledgeable about the car and features. He was very patient with us as we made our decision. More
by SVARGHESE1
Verified CustomerEmployees Worked With
Leonardo Sfondouris
May 22, 2019
Enjoyed the whole experience. I leased a Jetta from Angel and Jim helped out in the end. Both were great guys. I never felt pressure and enjoyed the experience. I would buy another I leased a Jetta from Angel and Jim helped out in the end. Both were great guys. I never felt pressure and enjoyed the experience. I would buy another car through Fox Valley. More
by RFOWICH
May 21, 2019
Great! Great service!!! They really work with you to get you a great deal and help you walk out with a car you love. Would definitely recommend Great service!!! They really work with you to get you a great deal and help you walk out with a car you love. Would definitely recommend More
by Jazila1995
May 21, 2019
2nd Time was even better!!! I had a great experience not one but twice always amazing deals and what the price is online is the price you pay all I can say you won’t be disappoin I had a great experience not one but twice always amazing deals and what the price is online is the price you pay all I can say you won’t be disappointed ask for Todd!! More
by BMENARD1991
Employees Worked With
Todd Jones, Fabian Libreri
May 21, 2019
Speedy Service. Helpful, Attentive Staff. I could not be more pleased with the service I received at Fox Valley VW Schaumburg. I had my tire patched and repaired in no time at all. Service Adv I could not be more pleased with the service I received at Fox Valley VW Schaumburg. I had my tire patched and repaired in no time at all. Service Advisor Matt Pease could not have been more attentive, and went out of his way to help process my eimbursement claim for the service that was covered under my wheel and tire protection. I will certainly take my Tiguan here for service from here on out. More
by David K.
Employees Worked With
Matt Pease
May 17, 2019
Service experience It was excellent customer experience. There was an issue with blind spot not working which was fixed during this service. Appreciate it. Thanks. Have It was excellent customer experience. There was an issue with blind spot not working which was fixed during this service. Appreciate it. Thanks. Have a good day. More
by JUSTIN.P.JOSE
Employees Worked With
John McGowan
May 17, 2019
Excellent service Such a great experience and that’s why I keep coming back. This dealership is not the closest to my house but I go out of my way to come here because Such a great experience and that’s why I keep coming back. This dealership is not the closest to my house but I go out of my way to come here because the service is outstanding. Keep up the good work More
by JAKEJUAREZ
Employees Worked With
Matt Pease, Julie Keenan
May 15, 2019
Nicest group of people! Matt and Ken kept me informed on the progress of my car. Everyone was just great! There was another guy that came over to me on Saturday afternoon. I Matt and Ken kept me informed on the progress of my car. Everyone was just great! There was another guy that came over to me on Saturday afternoon. I don’t know his name. He ran out from the garage area. He overheard me asking about the Car Play. He explained everything to me and how to get it to work properly. Thank you! More
by DELLAADIAZ
Employees Worked With
Matt Pease, Ken Merchut II
May 14, 2019
New Tiguan purchase Leo was good to work with. He made the process of buying a new car go as smoothly and quickly as possible. He worked with us to get the cost where we Leo was good to work with. He made the process of buying a new car go as smoothly and quickly as possible. He worked with us to get the cost where we wanted it. More
by Eswhite
Employees Worked With
Leonardo Sfondouris, Fabian Libreri
May 14, 2019
Best service! The very professional team in service department took me earlier than my appointment, fixed everything in a very timely manner, all while dropping me The very professional team in service department took me earlier than my appointment, fixed everything in a very timely manner, all while dropping me off at the mall since I didnt want to sit for 2 hours! Thank youuu! Kenneth was amazing in explaining everything to me and even replaced a windshield wiper for me. A+ service all around! More
by EMILIA3188
Employees Worked With
Ken Merchut II
