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Castle Volkswagen of Schaumburg
Schaumburg, IL
658 Reviews
Castle VW in Schaumburg welcomes you to our dealership. Customer Service and an excellent VW Ownership Experience are our top priorities. We invite you to browse our new and pre owned inventory, or check out our Service and Parts Departments. Of course, we always love to put a face to a name so check out our business hours and directions and staff page if you'd like to visit in person. See you soon! www.castlevwcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 658 reviews
June 05, 2019
Good,the best, good, the best, I can't believe Good service, best service, good service, great, good service. Ooo my God I can't believe. Fox Valley in Schomburg is the best service on world. Thank Good service, best service, good service, great, good service. Ooo my God I can't believe. Fox Valley in Schomburg is the best service on world. Thanks More
by Srdjan1982
Verified CustomerEmployees Worked With
Other Employees :
John Cordova, Matt Pease, Ken Merchut II, John McGowan, Julie Keenan, Erica Juarez, Fabian Libreri, Jim Bucolt
June 04, 2019
oil change great service and great guys! I always come here and i have a great experience. Everyone is so friendly and helpful, It’s my favorite place for servic great service and great guys! I always come here and i have a great experience. Everyone is so friendly and helpful, It’s my favorite place for service. More
by BIANCALOVESYAH
Employees Worked With
Greg Kostelny, Matt Pease
June 04, 2019
service review professional, efficient and courteous. good experience. would definitely recommend to others. always satisfied with service and staff. quick turnaroun professional, efficient and courteous. good experience. would definitely recommend to others. always satisfied with service and staff. quick turnaround and supportive staff. very organized process. More
by virginia ciaccio
Employees Worked With
Ken Merchut II
June 04, 2019
Paying attention to the details Went in for a tire change and the service crew noticed that I’d broken my jack when installing the spare, they ordered a new one and had it for me the Went in for a tire change and the service crew noticed that I’d broken my jack when installing the spare, they ordered a new one and had it for me the next day without asking. Great service. More
by DJNDESIGN07
Employees Worked With
John Cordova, Matt Pease
June 03, 2019
Amazing Ride thank you !!!!! Thank you for all of your help. The process was smooth and completed within great time!!!!! Todd was friendly and accommodating, and Fabian was profe Thank you for all of your help. The process was smooth and completed within great time!!!!! Todd was friendly and accommodating, and Fabian was professional and to the point. You guys rock, thank you again and cheers to these hot new wheels!!!! More
by AnnasWorld
Employees Worked With
Todd Jones, Fabian Libreri
June 03, 2019
The Best! Great service!Ryan went out of his way to make sure we had the best service VW had to offer!BIG THANK YOU!!! VW is lucky to have a man like this work Great service!Ryan went out of his way to make sure we had the best service VW had to offer!BIG THANK YOU!!! VW is lucky to have a man like this working for them! More
by JCKENNEY5
Employees Worked With
Thank goodness I didn't have to talk to 10 employees! Thanks again to Ryan!!!
June 03, 2019
To put it short... Incredible! Leonardo, Shay, Fabian and the rest of the group were all fantastic!! They helped us every step of the way and treated us like family. No hustling or Leonardo, Shay, Fabian and the rest of the group were all fantastic!! They helped us every step of the way and treated us like family. No hustling or any nonsense, treated us with integrity and respect right from the start. The experience that we had here is what everyone should get to experience when buying a car. I would recommend this place to everyone buying a new car and foresee myself coming back in the future for sure! More
by kylier242
Employees Worked With
Leonardo Sfondouris, Fabian Libreri, Shay Omar
June 01, 2019
It's a good dealership for driving enthusiasts For anyone who is a driving enthusiast and cares more about the feel of the driving experience more than the features of the infotainment system, this For anyone who is a driving enthusiast and cares more about the feel of the driving experience more than the features of the infotainment system, this is the right dealership to go to. I worked with Erica Juarez on a GTI. She's a very personable seller that will help make sure that the customer get's the car they actually want and enjoy. More
by Naoto_x_yuki
Employees Worked With
Erica Juarez
June 01, 2019
New Tiguan Lease Pleasure to do business with. John Cordova was very informative, not pushy, willing to allow us to make decisions on our own time, and reasonable in n Pleasure to do business with. John Cordova was very informative, not pushy, willing to allow us to make decisions on our own time, and reasonable in negotiations. Got a great vehicle at a great price. More
by Tyler55
Employees Worked With
John Cordova
May 30, 2019
Great service The salesman Leo was knowledgeable. He laid out all my options and quick to reply to all my followup questons. Very happy with my experience. The salesman Leo was knowledgeable. He laid out all my options and quick to reply to all my followup questons. Very happy with my experience. More
by Marc123
Employees Worked With
Leonardo Sfondouris
