Castle Volkswagen of Schaumburg

Service It was great, everyone is friendly and nice. However the price for oil and filter was a bit too high. We normally pay about $65 Dollars. It was great, everyone is friendly and nice. However the price for oil and filter was a bit too high. We normally pay about $65 Dollars. More

Car Purchase Erica was phenomenal to work with. She was super friendly and tried her hardest to work with our budget and exhausted all resources when necessary. Th Erica was phenomenal to work with. She was super friendly and tried her hardest to work with our budget and exhausted all resources when necessary. The best experience I've had thus far with any dealership to date. Fabian was very friendly and not aggressive with add ons. He explained everything thoroughly and elaborated when needed. More

Lack of workmanship and poor customer service The dealer porter fail to install and secure my rear license plates. I lost my rear plates in the commute to my home. 7 days before resolution. Dealsh The dealer porter fail to install and secure my rear license plates. I lost my rear plates in the commute to my home. 7 days before resolution. Dealship Management did nothing for my INCONVENIENCE. More

Great experience! Greg and asim were extremely helpful, no pressure, no gimmicks, completely 100000% transparent, honest and sincere Will definitely buy my next car Greg and asim were extremely helpful, no pressure, no gimmicks, completely 100000% transparent, honest and sincere Will definitely buy my next car here! I met the owner as well, absolutely amazing guy!!! More

Getting my car fixed These people are very nice. They were very helpful and friendly. Both when we bought the car and now when we needed to get it fixed. Took only 24 hou These people are very nice. They were very helpful and friendly. Both when we bought the car and now when we needed to get it fixed. Took only 24 hours. Thanks VW!!!!! More

Professional Service Shop Very quick check-in process, clean facility, knowledgeable staff, and an estimate which turned out exactly as paid made for a quick and painless exper Very quick check-in process, clean facility, knowledgeable staff, and an estimate which turned out exactly as paid made for a quick and painless experience. More

Service Center is great. Parts on car, real bad Service people are awesome! Always trying to help. In four years to have the knock sensor go out again and that's unacceptable. Either VW is trying Service people are awesome! Always trying to help. In four years to have the knock sensor go out again and that's unacceptable. Either VW is trying to screw the customer, manufacturer issue or poor quality. In the next three months, I will be purchasing a new vehicle and this my be my decision. More

Used vehicle purchase 2010 Toyota Highlander Very happy with used vehicle purchase of 2010 Toyota Highlander . Todd Jones was very patient and thorough Showing the car and The dealership offer Very happy with used vehicle purchase of 2010 Toyota Highlander . Todd Jones was very patient and thorough Showing the car and The dealership offered competitive pricing. I Would highly recommend and will return in the future For service and sales. More

Replace brakes Serviced as promised. I needed the brake work. I also needed the vehicle inspected for a long trip. The service interval work was done as well. Serviced as promised. I needed the brake work. I also needed the vehicle inspected for a long trip. The service interval work was done as well. More

Above and beyond Our salesman went above and beyond. He traveled to another dealership just to get the color we wanted! We had to wait an hour or so but it was very co Our salesman went above and beyond. He traveled to another dealership just to get the color we wanted! We had to wait an hour or so but it was very comfortable waiting area. More