Castle Volkswagen of Schaumburg

Air conditioner fix Generally I have a very flawless experience but the repair I brought my Jetta in for wasn't resolved. I have made another appt for the next Saturday t Generally I have a very flawless experience but the repair I brought my Jetta in for wasn't resolved. I have made another appt for the next Saturday to be looked at again. More

Leonardo is the Man! Leonardo was the first guy I spoke to in the dealership. I had just started my first job and needed my first car for commuting. After he showed me all Leonardo was the first guy I spoke to in the dealership. I had just started my first job and needed my first car for commuting. After he showed me all of the cars that fit my needs, I thought for the sake of being thorough I should check out some other dealerships. I was wrong to have left! I found myself back at Fox Valley - Leonardo made the process very easy. He was super helpful, did not push me into anything and helped me find the right car. 10/10 would recommend! More

30k service Great service. Took a little longer then expected but they got everything done. Everything works properly. Very friendly and communicated nicely. I ha Great service. Took a little longer then expected but they got everything done. Everything works properly. Very friendly and communicated nicely. I had great service More

Amazing! I wasn’t expecting to get a new car that day but everyone I worked with made the experience easy. This is probably the most positive experience I ha I wasn’t expecting to get a new car that day but everyone I worked with made the experience easy. This is probably the most positive experience I have ever had at a dealership buying a car. Every person I dealt with was kind, friendly, and accommodating. I highly recommend John Cordova if you are looking for a new car. Matt is so helpful in service. Great experience! More

Incredible experience Went in to look at a new Tiguan or GTI and I was a bit all over the place with what I wanted. I was a bit of a pain to be honest. However Rob did not Went in to look at a new Tiguan or GTI and I was a bit all over the place with what I wanted. I was a bit of a pain to be honest. However Rob did not pressure me at any point. Even the sales manager was very laid back during the process. Between the two of them, I went home extremely happy with a new GTI! More

Amazing Experience Purchasing with Fox Valley auto group was a pleasure! After shopping around a couple other dealerships doing business here with Leonardo was by far th Purchasing with Fox Valley auto group was a pleasure! After shopping around a couple other dealerships doing business here with Leonardo was by far the best experience I’ve had in car shopping. They truly care about informing you about your vehicle and what will suit you best. After going through and seeing the vehicles I was interested in I was able to make a great deal. If you ever are in the market for a vehicle I highly recommend seeing Leonardo at Fox Valley. More

Fantastic honest the best Matt was honest very knowledgeable and most helpful A very kind and caring individual. Came in thinking of all sorts of problems my car might having Matt was honest very knowledgeable and most helpful A very kind and caring individual. Came in thinking of all sorts of problems my car might having , was relieved it was only the battery that needed replacing, as a previous service station put the wrong battery in my car, causing it to have many electrical problems other then it only started occasionally.. More

Thorough and prompt. Courteous, and transparent. Thorough and prompt. Courteous, and transparent. I wish I had bought my car from them. They took initiative to provide me with information I didn't k Thorough and prompt. Courteous, and transparent. I wish I had bought my car from them. They took initiative to provide me with information I didn't know about but needed in order to make costly repair decisions. More

Tire repair The service performed for my tire repair was to my satisfaction but the wait time was lengthy due to a misunderstanding. I will explain more clearly a The service performed for my tire repair was to my satisfaction but the wait time was lengthy due to a misunderstanding. I will explain more clearly at my next necessary car service. More