Castle Volkswagen of Schaumburg

Service Visit at Fox Valley Volkswagen- Schaumburg I was very satisfied with my last service visit. My concerns were addressed. Even though my issues could not be duplicated, I feel confident that al I was very satisfied with my last service visit. My concerns were addressed. Even though my issues could not be duplicated, I feel confident that all was done to duplicate and correct them. I was treated very well and my car was cleaned before it was returned. Matt Pease once again proved to be a terrific service rep. More

Always a Pleasure Everyone at the dealership is always friendly and helpful. Service is quick and painless. I love the amenities while I wait. I'm always very satisfie Everyone at the dealership is always friendly and helpful. Service is quick and painless. I love the amenities while I wait. I'm always very satisfied when I leave. More

Friendly Engaging Experience My daughter and I came in to see the 2017 Passat R line that was posted on the internet. Leo greeted us and was engaging and friendly through out the My daughter and I came in to see the 2017 Passat R line that was posted on the internet. Leo greeted us and was engaging and friendly through out the purchase. His team made sure that the car was clean and they put on a new set of front tires. I didn't feel any pressure to buy that day. I would consider Fox Valley for my next car purchase. More

Best car buying experience This dealership and our sales consultant, Leonardo, made this the best car buying experience we've had. Leonardo was friendly, knowledgeable, and no p This dealership and our sales consultant, Leonardo, made this the best car buying experience we've had. Leonardo was friendly, knowledgeable, and no pressure. The dealership worked with us and got us to where we needed to be. The whole experience was smooth and relatively quick and easy. I would definitely come back and encourage others to go. More

Leo & Fabian are TOP KNOTCH! This is the second time we came here not the last. We never felt pressured to get a certain vehicle. Very patient & knowledgable of everything and Leo This is the second time we came here not the last. We never felt pressured to get a certain vehicle. Very patient & knowledgable of everything and Leo took the time and energy to really make sure we loved and knew everything about the car. Leo and Fabian are amazing and we can’t wait to be back! More

Check engine light Great service. John explained the problem and the car was fixed properly. I am pleased with the way how the car runs and operates. Good job VW. Great service. John explained the problem and the car was fixed properly. I am pleased with the way how the car runs and operates. Good job VW. More

Repair John Helped get the repair done under the manufacturers warranty. Good communication throughout the process letting me know what the status was and ge John Helped get the repair done under the manufacturers warranty. Good communication throughout the process letting me know what the status was and getting loaner car More

Always Awesome!! Excellent service as always. I love this dealership. I have been coming here for services since 2007. They are the reason I keep buying VW. They are Excellent service as always. I love this dealership. I have been coming here for services since 2007. They are the reason I keep buying VW. They are not trying to up sell you services you don’t need. You will not find a more honest dealership! Very professional and always considerate of your time! Thanks again Fox Valley Schaumburg! More

Excellent service! John as always, our go to guy when we need to service our car..he attends to our needs right away !! Thank you very much! John as always, our go to guy when we need to service our car..he attends to our needs right away !! Thank you very much! More

Service personnel was friendly and polite. John was so helpful with my company’s maintenance card. I also waited for my car and it didn’t take to long. They w personnel was friendly and polite. John was so helpful with my company’s maintenance card. I also waited for my car and it didn’t take to long. They where fast and on point. More