Castle Volkswagen of Schaumburg

Quick; in n out Ability to get my oil change done as a walk-in w/o appointment is a big plus. Many people's lives revolve around a busy schedule and keeping up to an Ability to get my oil change done as a walk-in w/o appointment is a big plus. Many people's lives revolve around a busy schedule and keeping up to an appointment is sometimes difficult More

Nice people to work with People are a bit too nice. Service was done within quoted time, which is great. I have no complains so far. Good job you guys People are a bit too nice. Service was done within quoted time, which is great. I have no complains so far. Good job you guys More

I got what I wanted! My cousin bought his car from this dealer. He took me there, speaking very highly of the GM, I forgot his name. Mike K. Was my sale person, and I enjo My cousin bought his car from this dealer. He took me there, speaking very highly of the GM, I forgot his name. Mike K. Was my sale person, and I enjoyed having business with him. More

Always a Pleasure Everyone at the dealership is always friendly and helpful. Service is quick and painless. I love the amenities while I wait. I'm always very satisfie Everyone at the dealership is always friendly and helpful. Service is quick and painless. I love the amenities while I wait. I'm always very satisfied when I leave. More

90k recommended service .:R 32 recommended 90k service. Kenneth took the time to explain everything that was being done. Kept me updated. Expressed how rare the car is and .:R 32 recommended 90k service. Kenneth took the time to explain everything that was being done. Kept me updated. Expressed how rare the car is and hoped that with the dealerships help we could continue to keep it in the same condition. More

Service Visit at Fox Valley Volkswagen- Schaumburg I was very satisfied with my last service visit. My concerns were addressed. Even though my issues could not be duplicated, I feel confident that al I was very satisfied with my last service visit. My concerns were addressed. Even though my issues could not be duplicated, I feel confident that all was done to duplicate and correct them. I was treated very well and my car was cleaned before it was returned. Matt Pease once again proved to be a terrific service rep. More

Friendly Engaging Experience My daughter and I came in to see the 2017 Passat R line that was posted on the internet. Leo greeted us and was engaging and friendly through out the My daughter and I came in to see the 2017 Passat R line that was posted on the internet. Leo greeted us and was engaging and friendly through out the purchase. His team made sure that the car was clean and they put on a new set of front tires. I didn't feel any pressure to buy that day. I would consider Fox Valley for my next car purchase. More

Best car buying experience This dealership and our sales consultant, Leonardo, made this the best car buying experience we've had. Leonardo was friendly, knowledgeable, and no p This dealership and our sales consultant, Leonardo, made this the best car buying experience we've had. Leonardo was friendly, knowledgeable, and no pressure. The dealership worked with us and got us to where we needed to be. The whole experience was smooth and relatively quick and easy. I would definitely come back and encourage others to go. More

Leo & Fabian are TOP KNOTCH! This is the second time we came here not the last. We never felt pressured to get a certain vehicle. Very patient & knowledgable of everything and Leo This is the second time we came here not the last. We never felt pressured to get a certain vehicle. Very patient & knowledgable of everything and Leo took the time and energy to really make sure we loved and knew everything about the car. Leo and Fabian are amazing and we can’t wait to be back! More

Check engine light Great service. John explained the problem and the car was fixed properly. I am pleased with the way how the car runs and operates. Good job VW. Great service. John explained the problem and the car was fixed properly. I am pleased with the way how the car runs and operates. Good job VW. More