Castle Volkswagen of Schaumburg

Amazing Service! This was my second time working with Ken Ritz to have my car serviced. Ken made my experience pleasant and kept us in the loop the entire time. He’s i This was my second time working with Ken Ritz to have my car serviced. Ken made my experience pleasant and kept us in the loop the entire time. He’s incredibly friendly and personable, and it was truly a pleasure to work with him. Ken is an asset to the Schaumburg dealership. Thanks again, Ken! More

Easy peasy car shopping with Leo Leo made my experience very smooth and comforting, Very professional and honest without the sales pitches.. even brought my nephew to purchase a car a Leo made my experience very smooth and comforting, Very professional and honest without the sales pitches.. even brought my nephew to purchase a car a couple of weeks later with Leo. More

Painless process! We bought a new 2020 tiguan and the dealership was great. All the paperwork went pretty quickly and they made an effort to quickly complete everything We bought a new 2020 tiguan and the dealership was great. All the paperwork went pretty quickly and they made an effort to quickly complete everything. I didn't feel pressured and the dealership had a good atmosphere. More

Wonderful service. Ozzy was great he put us at ease. Our experience was wonderful and smooth. We told them what we were looking for, they provided information without pressure. Thank You Ozzy and Fox Our experience was wonderful and smooth. We told them what we were looking for, they provided information without pressure. Thank You Ozzy and Fox Valley for you help with our purchase. More

Easy & knowledgeable Our experience was excellent. Everything from test driving & negotiation to finance was a breeze. Ozzy was very knowledgeable & has even checked in wi Our experience was excellent. Everything from test driving & negotiation to finance was a breeze. Ozzy was very knowledgeable & has even checked in with me a few times to make sure everything is going well with my car. I will definitely recommend this dealer to people I know. More

Engine coolant light on I was grateful that Fox Valley Volkswagon was able to look at my car the same day I called. I am also happy to report that they did not find anything I was grateful that Fox Valley Volkswagon was able to look at my car the same day I called. I am also happy to report that they did not find anything wrong with the car except that the coolant was a bit low. More

Great car buying experience! Leo made me feel comfortable for my car buying experience! He was professional and welcoming, and made what I wanted the priority. He went above and b Leo made me feel comfortable for my car buying experience! He was professional and welcoming, and made what I wanted the priority. He went above and beyond to find exactly what I wanted with no pressure to change my mind. Thank you again! More

Friendly, professional service I was a loyal customer of VW in Bensenville. I purchased 4 new vehicles from them since 2010. Service used to be friendly, but things changed for the I was a loyal customer of VW in Bensenville. I purchased 4 new vehicles from them since 2010. Service used to be friendly, but things changed for the last 2 years. Service department became very unfriendly and unprofessional. I decided to bring my business to Schaumburg, and I’m really happy I did so. Nice, friendly people, i just hope, you guys stay like that. Thank you More

I couldn’t ask for a better car buying experience I couldn’t ask for a better car buying experience. From Leonardo all the way to finance everyone I encountered was an absolute joy to work with. Never I couldn’t ask for a better car buying experience. From Leonardo all the way to finance everyone I encountered was an absolute joy to work with. Never felt pressured and left feeling like I got a great deal! I would highly recommend this dealership. More

Great Car Buying Experience Very straight forward purchase with Leo and his team. I would definitely recommend this dealership. My wife and I are extremely happy with our new car Very straight forward purchase with Leo and his team. I would definitely recommend this dealership. My wife and I are extremely happy with our new car. More