Castle Volkswagen of Schaumburg

Always a pleasure working with Matt. He makes things easy and an enjoyable customer experience. I am very happy with the service that was provided. Thank you. and an enjoyable customer experience. I am very happy with the service that was provided. Thank you. More

Overall satisfied enough to go back. The price is high as one would expect from a dealer. Communication is prompt and clear. Wish they offered coupons more often. as one would expect from a dealer. Communication is prompt and clear. Wish they offered coupons more often. More

Fast and prompt service, friendly staff, clean space, always ready to help.I have leased 2 cars last year and got really good service from all departments. always ready to help.I have leased 2 cars last year and got really good service from all departments. More

I was pleasantly surprised by the level of professionalism and interest that was shown by Ozzy (sales) and Fabian (finance). They not only took the time to understand what I was looking for bu professionalism and interest that was shown by Ozzy (sales) and Fabian (finance). They not only took the time to understand what I was looking for but they were very good about explaining the process and answering questions along the way. No surprises. More

Very friendly and helpful. Dealership was very clean and upscale and everyone that I interacted with was a delight. Took care of my vehicle same day and worked out great. upscale and everyone that I interacted with was a delight. Took care of my vehicle same day and worked out great. More

Matt was very efficient and friendly. Reviewed everything with me. I had forgotten to give my coupon earlier. Cashier was extremely okay with that and took care of it for me. with me. I had forgotten to give my coupon earlier. Cashier was extremely okay with that and took care of it for me. More

This is my 4th VW leased with Fox Valley group and as always an excellent experience.They make the car leasing experience painless. I can’t say enough about how happy we are with the new Jetta SEL premi always an excellent experience.They make the car leasing experience painless. I can’t say enough about how happy we are with the new Jetta SEL premium, great value for the money. More

Phenomenal, courteous and professional. Highly recommended!! Ozzy knows his products, took the time understand what I was looking for. Pleasure working with him and. Highly recommended. recommended!! Ozzy knows his products, took the time understand what I was looking for. Pleasure working with him and. Highly recommended. More

Extremely helpful and accommodating! Communication was amazing and always know my car is going to be take care of properly. I always leave happy and feeling safe in my car! Thank you! amazing and always know my car is going to be take care of properly. I always leave happy and feeling safe in my car! Thank you! More

FV does good work and can deliver the service quickly. They have also provided added value as a courtesy car or ride home to minimize time waiting for the car. This is helpful. They have also provided added value as a courtesy car or ride home to minimize time waiting for the car. This is helpful. More