Castle Volkswagen of Schaumburg

I’m very satisfied with Service for this visit. They found appointment slot for next day and time acceptable for me. John explained everything and gave me instructions if issue happens again. Nice coffe found appointment slot for next day and time acceptable for me. John explained everything and gave me instructions if issue happens again. Nice coffee machine and cookies while waiting for repair and diagnostics :) More

I had my car repair they did a great job I told them I would wait for my car he made me feel comfortable why waiting they work hard to get me out as soon as possible he also work with me on the charges s would wait for my car he made me feel comfortable why waiting they work hard to get me out as soon as possible he also work with me on the charges so I could pay thank you very very much for your help I am so happy my car is repaired and working see you next time thank you. More

They made the car buying process quick and effortless. The salesman was easy to talk to, helpful, and knowledgeable about the cars. I would recommend Schaumburg Volkswagen to anyone that was looking to The salesman was easy to talk to, helpful, and knowledgeable about the cars. I would recommend Schaumburg Volkswagen to anyone that was looking to buy a car! More

Professional and courtese, Foxvalley VW. Makes sure that I as the customer am always 100% satisfied!! This why I always take my cars(2) to foxvalley and no where else!!! I as the customer am always 100% satisfied!! This why I always take my cars(2) to foxvalley and no where else!!! More

Had been in the market for a new vehicle for a couple months, and my search led me here. Out of all the dealerships id been to, this was one of the better experiences. I was given lots of information on months, and my search led me here. Out of all the dealerships id been to, this was one of the better experiences. I was given lots of information on the car, was treated respectfully and got a fair price. Definitely recommend! More

Great service!Made a appointment day before for early Great service! Made a appointment day before for early morning, upon arrival I was told by service advisor that it will take about a hour and a half Great service! Made a appointment day before for early morning, upon arrival I was told by service advisor that it will take about a hour and a half to complete the service of (oil change, brake fluid flush and tire rotation) and as promised the service was complete with in that time. I also asked few questions regarding the vehicle and warranty and the advisor John Mc was very knowledgeable. More

Great service, thank you very quick and profesional, I am glad I went. The price was ok also. The only observation is that my Tiguan was not car wash, maybe I need to ask for that, not sure, because in St Ch glad I went. The price was ok also. The only observation is that my Tiguan was not car wash, maybe I need to ask for that, not sure, because in St Charles they always do it. More

Excellent customer service! He patiently listens and explaining to me the answers to my queries. He makes sure that i get all the things i need at the end of his shift! Keep up the good work! explaining to me the answers to my queries. He makes sure that i get all the things i need at the end of his shift! Keep up the good work! More

Great Service Advisor The Service Advisor was great. He was very knowledgeable and was able to answer all my questions, including other questions about my vehicle unrelate The Service Advisor was great. He was very knowledgeable and was able to answer all my questions, including other questions about my vehicle unrelated to present visit. Repairs were done quickly and the car came out sparkling clean. A very pleasant experience overall. More

Great customer service and very helpful people. While waiting for the vehicle to arrive they kept in touch with me updatng of the status. Thank you. waiting for the vehicle to arrive they kept in touch with me updatng of the status. Thank you. More