Castle Volkswagen Downers Grove

The dealer and associate were very friendly and welcoming. We were at first denied the offer of being able to lease the vehicle that my wife wanted, Andre was assertive and an advocate to helping u welcoming. We were at first denied the offer of being able to lease the vehicle that my wife wanted, Andre was assertive and an advocate to helping us come home with a new car. We thank you for your help and kindness. Happy holidays! More

I will recomend this dealership to my friends. Great personnel, easy to get along with. I had a great experience and got the car I came for. personnel, easy to get along with. I had a great experience and got the car I came for. More

I would highly recommend this dealership. They were great to work with and very friendly. Andre is a great salesperson and was really cooperative and helpful. He made my car buying experience a pleasant one to work with and very friendly. Andre is a great salesperson and was really cooperative and helpful. He made my car buying experience a pleasant one and even followed up with me after the sale was done. They beat the price from another dealership and their Service department is also great. They took care of a TSB for my Gti without any questions asked. They knew what they were doing. Very pleased with the experience. More

Great salesperson and finance manager, very good experience in this dealer i will recommend this place for sure to anypne who is looking into buying a new car. experience in this dealer i will recommend this place for sure to anypne who is looking into buying a new car. More

Bought a car from Andre a few months ago. He is the only person I buy cars from. So far, I have purchased four cars from Andre. Great to work with, great to do business with. person I buy cars from. So far, I have purchased four cars from Andre. Great to work with, great to do business with. More

I've bought two cars from Andre,a Jetta about three month ago and a Tiguan just yesterday, all i can say that he is a great salesperson, put a lot of effort in this transaction and always following up even a ago and a Tiguan just yesterday, all i can say that he is a great salesperson, put a lot of effort in this transaction and always following up even after the sale is done. More

I highly recommend this dealership in all aspects. Started our process with Countryside - even called our saleswoman from there from Pugi to confirm price and they didn't believe I was actually AT the Started our process with Countryside - even called our saleswoman from there from Pugi to confirm price and they didn't believe I was actually AT the dealership buying a vehicle. Pugi beat their price and closed the deal! Good for them! They have followed up in case we had any concerns. We utilize our free car washes. Always timely. Lizzie P was professional and personable. We will definitely return to Pugi again for future car purchases. So far we LOVE our Jetta TDI - amazing gas mileage. More

We have had two major services from Pugi and I've worked with Brian both times. Brian goes far above and beyond my expectations. Each time, the work was done right, the first time. I would not hesitate t with Brian both times. Brian goes far above and beyond my expectations. Each time, the work was done right, the first time. I would not hesitate to send anyone to Pugi for sales or service. More

The staff at Pugi went out of their way to make sure I got not only the best deal, but that I was comfortable throughout the entire shopping, buying, and paperwork process. got not only the best deal, but that I was comfortable throughout the entire shopping, buying, and paperwork process. More

This dealership is not only friendly but personable in every way! Truly a pleasure to walk into. Great people that want to help you get the most out of your car buying experience. Granted I have just rece every way! Truly a pleasure to walk into. Great people that want to help you get the most out of your car buying experience. Granted I have just recently switched from Countryside Volkswagen to Pugi so I hope they are able to service me to my fullest liking. With my initial car-buying experience there, I trust that wont be a problem. I would recommend Pugi to my friends and family 100% before they consider looking anywhere else! More