Castle Volkswagen Downers Grove

Andre at Pugi was great to work with, he knew how to adjust to my needs and buying preferences since I knew exactly what I wanted and did everything to simplify my buying process. He is also a very fri adjust to my needs and buying preferences since I knew exactly what I wanted and did everything to simplify my buying process. He is also a very friendly person so I highly recomend him. Also, the entire staff was very easy to work with. General Manager Chris as well as finance person I dealt with made it very easy for me to get a car I wanted. I highly recomend visting Pugi. More

I was not set on the make or model of the vehicle I was looking for when I began shopping for a vehicle. Upon arrival and through the experience at Pugi VW I was impressed with the professional and polite looking for when I began shopping for a vehicle. Upon arrival and through the experience at Pugi VW I was impressed with the professional and polite interaction with several different individuals, and am very happy with the pre owned vehicle that I did purchase. Andre Jennings was patient through three test drives and I would definately send friends and family to Pugi for future needs. More

The salesman was friendly and to the point with all my questions and concerns. All the staff was very professional and I would do business again with this dealer. questions and concerns. All the staff was very professional and I would do business again with this dealer. More

Very cordial experience. My sales associate, Andre, was friendly and helpful. I would recommend Pugi to anyone looking for VW's in the Downers Grove area. friendly and helpful. I would recommend Pugi to anyone looking for VW's in the Downers Grove area. More

It was pleasure working with Andre. He is very knowledgeable and straightforward. I felt like I was buying a car from a friend. When it came down to negotiating, Andre did not beat around the bush knowledgeable and straightforward. I felt like I was buying a car from a friend. When it came down to negotiating, Andre did not beat around the bush and try a bunch of sneaky tactics. I felt like I got a fair deal on my trade in as well as the price for the new Jetta I bought. I would highly recommend purchasing a car from Andre and Pugi VW. More

Andre was excellent to work with and we would come back again. The price was fair for an excellent car! we bought our first car from them as well. again. The price was fair for an excellent car! we bought our first car from them as well. More

Andre was very helpful in finding the car that was perfect for me. He stayed within my price range and he was very knowledgeable. I enjoyed working with him and he made my "first car buying experience perfect for me. He stayed within my price range and he was very knowledgeable. I enjoyed working with him and he made my "first car buying experience" easy and successful. More

Always I feel the difference of the well quality work done on my can when driving it back home. All staff is very professional, friendly, and helpful. Today I dropped my car in the morning for repair a done on my can when driving it back home. All staff is very professional, friendly, and helpful. Today I dropped my car in the morning for repair and picked it up in the evening. They gave me ride from dealer to work and from work to dealer in brand new VWs as always. I'm customer for 12+ years and their service gets better and better. Congratulations! Miguel Soto More

Great overall experience. Timely follow up to my questions and concerns as well as making sure I was satisfied with my purchase. Definitely, recommend Pugi questions and concerns as well as making sure I was satisfied with my purchase. Definitely, recommend Pugi More

Andre Jennings was a very helpful and knowledgable salesman. We were able to get right to hart of the deal without a great deal of typical car dealership "nonsence". All of the people we were involv salesman. We were able to get right to hart of the deal without a great deal of typical car dealership "nonsence". All of the people we were involved with in the purchase could not have been more straight forward and pleasant. This was an all around nice experience. More