Castle Volkswagen Downers Grove

Matt greeted me late on a Wednesday night and showed me the car I found through the internet. I ended up buying the car the following Friday after confirming that the certification came with the 2-yr/24k the car I found through the internet. I ended up buying the car the following Friday after confirming that the certification came with the 2-yr/24k mile warranty. I was buying a second car, so I did not trade my car in. Matt was able to drive the car to my house 30 miles away in awful weather, which was very helpful. The price was excellent as I was able to buy the car below list, out the door (all taxes and fees included). If you're in the market for a convertible, consider buying them in the dead of winter. More

I just purchased a used car from Joseph at Pugi Volkswagen on Saturday. Joseph and the team at Pugi we incredibly nice, helpful and most importantly, honest. This was my first car purchase and th Volkswagen on Saturday. Joseph and the team at Pugi we incredibly nice, helpful and most importantly, honest. This was my first car purchase and they helped me through the entire process and continued to help after the purchase was complete. The first night I had the car home the battery in the car died due to extreme cold. Joseph and the team at Pugi arranged to have my car towed back to their shop, they put me in a loaner car and replaced the battery for me free of charge. Such amazing service! I am incredibly happy with my experience! More

Do you want to feel great driving out of the dealer with your new car? If you answered yes, then look no further; you'll enjoy doing business with Matt Goldstein at Pugi of Chicagoland! And here are three your new car? If you answered yes, then look no further; you'll enjoy doing business with Matt Goldstein at Pugi of Chicagoland! And here are three reasons why. 1) Hassle-free!!! You won't find any tricks up Matt sleeves. He has two sales tactics: Honesty and Delivering Value. You won't find high-pressure sales tactics or tricky questions from this upfront guy! 2) Matt is very responsive. Excellent amount of communication and direction in our next steps. I knew where we were every step of the way. 3) PRICE! I received quotes from 13 dealerships. Matt at Pugi quoted me EXACTLY the car I wanted and priced it VERY competitively. Others, left off features or expenses to lure me into the dealership. With Matt, what he quoted is what I paid. In summary, Matt made my buying experience very enjoyable. And, once I decided to move forward with the purchase, Pugi's fine oiled machine made paperwork a cinch! I'm definitely taking my business to Matt for my next car! Happy car shopping, and good luck! More

Great people and a great car. Matt was super and so helpful. Best car purchase experience i ever had. Everyone should get Matt at Pugi to help them helpful. Best car purchase experience i ever had. Everyone should get Matt at Pugi to help them More

Best service ever from Rey. Absolutely recommend all day long. Great service during and after the sale. He really went above and beyond for me. long. Great service during and after the sale. He really went above and beyond for me. More

For the past year I've been trying to figure out what car I want. I couldn't decide with so many options available these days. I stumbled upon a 2010 Jetta through Autotrader and decided to go to the dea car I want. I couldn't decide with so many options available these days. I stumbled upon a 2010 Jetta through Autotrader and decided to go to the dealership to check it out and test drive. I walked into the dealership and was greeted by Matt. He got me in the car very quickly and was very accommodating. I ended up completely falling in love with the car and after negotiating for about a week I finally decided to purchase it! Matt knew it was my first time buying a car and helped me out so much throughout the process to calm my nerves. We ended on a fair price and (so far) I'm very satisfied with my experience with Pugi. More

Although we walked into the dealership 10 minutes before close, Matt was more than willing to take us for a test drive in Jetta SE with exactly the features we wanted. Upon deciding we wanted to purchase th close, Matt was more than willing to take us for a test drive in Jetta SE with exactly the features we wanted. Upon deciding we wanted to purchase the car, John and Matt were accommodating and worked with us on the price. Matt showed us all the features on the vehicle and answered all the questions we had. More

I'll never return to this dealership, they were very rude. They did not explain the warranty and made me pay the $600 for simple maintenance. rude. They did not explain the warranty and made me pay the $600 for simple maintenance. More

Andre was very helpful, informative but not pushy. Allowed us to look at vehicles in the lot without hovering over us. Much appreciated! We were also able to go on a test drive without him. This allow Allowed us to look at vehicles in the lot without hovering over us. Much appreciated! We were also able to go on a test drive without him. This allowed us to talk freely about the car. More

the sales people were very knowledgeable and helpful. my salesperson was not pushy and understanding. i will definitely buy another car from this dealership. number one in my book. salesperson was not pushy and understanding. i will definitely buy another car from this dealership. number one in my book. More