Castle Rock Chrysler Dodge Jeep Ram

Great Experience It was a very convenient process. The work was done in a timely manner. There were no surprises and the communication with the staff was very clear. N It was a very convenient process. The work was done in a timely manner. There were no surprises and the communication with the staff was very clear. No issues whatsoever. More

oil change Great experience at Medved. The service guys are great, Isaac, Paul and Ryan. I'd go to them for anything that has to be done for my car! Great experience at Medved. The service guys are great, Isaac, Paul and Ryan. I'd go to them for anything that has to be done for my car! More

The original battery needed to be replaced. We bought the car/jeep at this location and preferred it since it was close to where we lived. Shuttle service to/from home convenient. We bought the car/jeep at this location and preferred it since it was close to where we lived. Shuttle service to/from home convenient. More

simple oil change Everything went smooth and fast. The guys in the service area sure know what their doing. Glad Issac came down to Medved! I will be back. Everything went smooth and fast. The guys in the service area sure know what their doing. Glad Issac came down to Medved! I will be back. More

Long wait for part; but not unexpected. The service personnel kept me informed of the necessary work and anticipated costs throughout the duration of the service for my car. The needed part The service personnel kept me informed of the necessary work and anticipated costs throughout the duration of the service for my car. The needed part took a little longer to get into stock but it wasn't unreasonable. Unfortunately, this is the second time I've had to get this part replaced and it was out of warranty by just a few months. More

Service Paul the Service Mgr is outstanding. Best I have ever experienced. I am very pleased with Sales force also particularly Ray in Jeep sales. I recommend Paul the Service Mgr is outstanding. Best I have ever experienced. I am very pleased with Sales force also particularly Ray in Jeep sales. I recommend Jeep service dept. More

Always great service with a smile Paul Baird always takes great care of our Jeeps and does it with a smile even when he is very busy. We never trust our Jeeps to anyone else and haven Paul Baird always takes great care of our Jeeps and does it with a smile even when he is very busy. We never trust our Jeeps to anyone else and haven't for years. More

customer service I have wonderful service from Paul Baird every time I take my car and truck to be serviced. I have had all of my vehicles serviced at the Castle rock I have wonderful service from Paul Baird every time I take my car and truck to be serviced. I have had all of my vehicles serviced at the Castle rock dealership for several years, always with excellent work and customer service. More

Great service - ALWAYS GREAT service from Paul EXCELLENT service from Paul... I always get excellent diagnosis, help and discussions from Paul He is the best service advisor I've ever worked wit EXCELLENT service from Paul... I always get excellent diagnosis, help and discussions from Paul He is the best service advisor I've ever worked with! More

Great Salesmen Ray did a great job and we had most of the deal done via email before we arrived. I will say we were not real pleased with the financing part and the Ray did a great job and we had most of the deal done via email before we arrived. I will say we were not real pleased with the financing part and the push for the add on warranties seemed to be a little strong armed. It seems to me once a customer says no, it should be left at that. Don't keep pushing. I do get why they do though at with all the add on warranties on the vehicle we purchased it would have added an additional $8400 to the loan which is good money for the dealership. Especially, when considering the actual percentage of times that a person comes in and uses the warranty, etc. More