Castle Rock Chrysler Dodge Jeep Ram

Paul Baird service manager is excellent 2008 Commander MyGig radio crashed and Paul and staff were able to find one unfortunately the replacement had an internal short and crashed after just 2008 Commander MyGig radio crashed and Paul and staff were able to find one unfortunately the replacement had an internal short and crashed after just one day Paul reordered a replacement and and installed it 4 days ago everything is working fine Paul and staff are excellent highly recommend Medved for all your service needs. Al Fiscelli More

Standard Service It was time for standard service on my 2012 Jeep Grand Cherokee so I called Paul and as usual he scheduled me with an appointment that was convenient It was time for standard service on my 2012 Jeep Grand Cherokee so I called Paul and as usual he scheduled me with an appointment that was convenient for me. The work was done perfectly which is the norm for Medved. They always take care of you and your car the right way. They also provide the personal touch, which is important to me as I can take my car anywhere for service but I choose to bring it back to Paul and Medved. More

Oil change and service inspection As always Ryan in the Customer Service Dept. took care of me and my vehicle without hesitation. It's nice to have someone helping you that has your b As always Ryan in the Customer Service Dept. took care of me and my vehicle without hesitation. It's nice to have someone helping you that has your back. More

Used Jeep review I had a very positive experience working with MedVed on the purchase of a used Jeep. The staff was friendly, knowledgeable and easy to work with. I had a very positive experience working with MedVed on the purchase of a used Jeep. The staff was friendly, knowledgeable and easy to work with. More

Happy with deal and staff Dealership was clean and the staff was very helpful. As in most dealerships I wished sales people had more knowledge in the vehicles and accessories. Dealership was clean and the staff was very helpful. As in most dealerships I wished sales people had more knowledge in the vehicles and accessories. Saying that I was happy that John our sales rep got the info I asked about and called me. Scot the manager was great in getting a deal I could live with. More

Great communication, great service. The service advisor that I work through was very helpful, called me with any updates and kept me current on what was being worked on on my car. I wil The service advisor that I work through was very helpful, called me with any updates and kept me current on what was being worked on on my car. I will most likely start coming to Medved for service even though it is out-of-the-way from where I live. More

Caused problem and could not fix it Dealer installed new tires after which experienced clunking noise. Service diagnosed as an issue with struts. Installed new struts but problem persist Dealer installed new tires after which experienced clunking noise. Service diagnosed as an issue with struts. Installed new struts but problem persisted. Rediagnosed as an issue with shocks. Shocks replaced but problem persisted. Rediagnosed again. This time a wheel bushing problem. Replace wheel bushings. Problem remains but just couldn't deal with them anymore. But I had to pay for all mis-diagnosis and fixes in addition to the tires. I am convinced they caused the problem with the installation of tires. They would not admit that. I am convinced they do not know what they are doing in the service department. Do not use them for service. More

Very courteous and accommodating. Prompt response to my inquiry, friends & courteous sales people & manager, easy to deal with, took our trade and let us have the car while our funds t Prompt response to my inquiry, friends & courteous sales people & manager, easy to deal with, took our trade and let us have the car while our funds transferred, got a very nice car! More

Very positive They had to order the parts and kept me informed of when the parts would arrive and gave me an estimate of when the repair would be completed and comp They had to order the parts and kept me informed of when the parts would arrive and gave me an estimate of when the repair would be completed and completed early. More

Took the time to find the problem Service dept took the time to find the problem and reached out to Jeep to get the right part. Test drove car to ensure the repair worked. Very helpf Service dept took the time to find the problem and reached out to Jeep to get the right part. Test drove car to ensure the repair worked. Very helpful and kept me updated on progress. More