Casey Kia - Service Center

Worthless Warranty Do not purchase the warranty here you’re better getting car shield or carchex. I’ll never ever purchase another vehicle from Casey Kia and I’m working Do not purchase the warranty here you’re better getting car shield or carchex. I’ll never ever purchase another vehicle from Casey Kia and I’m working hard with my lawyer to get out of this one!!! More

Not satisfied I came in for a recall and ended up spending money because I left and my car went dead and Kia didn't want to help for free. I came in for a recall and ended up spending money because I left and my car went dead and Kia didn't want to help for free. More

I love this dealership-excellent customer service! Everytime I come in for service I have such a wonderful experience. Everyone is so pleasant and I always get my car serviced very fast. Great team; I Everytime I come in for service I have such a wonderful experience. Everyone is so pleasant and I always get my car serviced very fast. Great team; I love it! More

Overall awesome experience I had a wonderful experience with Charles archer! He walked up introduces hisself, shook my hand and offered to get me in a car with a better warra I had a wonderful experience with Charles archer! He walked up introduces hisself, shook my hand and offered to get me in a car with a better warranty than what I had. He showed me the 2017 Kia Sportage. Went over the entire car and showed me features I didn't know were there. I learned a lot about the vehicle today He went over all the upgrades that would be offed upon signing for the car. I am now the proud owner of my 2107 Kia Sportage!!! Thank you so much Charles and Roberto for a wonderful car buying experience More

Excellent Customer Service Taylor Powell's excellent customer service skills made my service appointment enjoyable without a lot of hassle. I highly recommend going to Casey Ki Taylor Powell's excellent customer service skills made my service appointment enjoyable without a lot of hassle. I highly recommend going to Casey Kia for service. More

Customer Service My service visit to Casey Kia on Monday was excellent. Every time I have dropped or waited for my car is waited for my car, the experience has always My service visit to Casey Kia on Monday was excellent. Every time I have dropped or waited for my car is waited for my car, the experience has always been pleasant. I would like to commend Taylor Powell for being so helpful and kind. He is truly a professional and one of a kind employee. I would also like to commend Pamela Denny. I missed by 7:30 appointment, so I called and she got me right in. Both employees were excellent. I have bought serval cars from different dealerships but the Casey Kia is by far the best one I have been in! Mr. Roberto Dial knows the end and out of his dealership. Very professional dealership always. More

EXCELLENT CUSTOMER SERVICE FROM ADVISOR KATHERINE GILBERT TIRE REPAIR UNDER WARRANTY PLUS REPAIR FRONT BRAKE PADS ETC FIRST TIME A FEW WEEKS AGO CAME IN FOR BROKEN WIRE TO BRAKE SENDING UNIT AND TO PURCHASE TIRE REPAIR UNDER WARRANTY PLUS REPAIR FRONT BRAKE PADS ETC FIRST TIME A FEW WEEKS AGO CAME IN FOR BROKEN WIRE TO BRAKE SENDING UNIT AND TO PURCHASE 2 NEW TIRES. More

Awsome Always a pleasure doing business with Charles every time I have come into the dealership he has made sure I was always taken care of thank you for top Always a pleasure doing business with Charles every time I have come into the dealership he has made sure I was always taken care of thank you for top notch service! More

Ask for Katie Gilbert Katie and the casey team delivered and came through for me when my 2012 vw Jetta had a faulty transmission. They honored the warranty that came with m Katie and the casey team delivered and came through for me when my 2012 vw Jetta had a faulty transmission. They honored the warranty that came with my used vehicle and installed a new transmission. Katie's customer service was superb. Thank you again Katie. Sincerely Chris .. More

Pleasant, Relaxing, Meticulous Called the morning of and was able to bring my car in for an inspection within the next few hours. Most others would dread taking their car in however Called the morning of and was able to bring my car in for an inspection within the next few hours. Most others would dread taking their car in however, I enjoy going to Casey Kia because of the welcoming personality and exceptional service provided. All employees are polite and a joy to speak to as they show a great interest in the needs of their customers. The service is very thorough and of great quality. Only "problem" would be the somewhat longer time it takes for service. This, however, is compensated with complementary snacks, coffee, and delightful conversations with the employees, making up for the time quite well. More