Casey Kia - Service Center

Exceptional Customer Service I called and was helped by Ms. Cassandra after expressing my vehicle concerns. She was very thorough and courteous. When I arrived for my scheduled ap I called and was helped by Ms. Cassandra after expressing my vehicle concerns. She was very thorough and courteous. When I arrived for my scheduled appointment I was greeted promptly and Joe B took good care of me. He explained everything clearly, made me feel comfortable and was knowledgeable about the service and work that needed to be done to my car. Very friendly and family atmosphere. More

Above and beyond!!! This service department is great! They treat me like family and are always honest with me about my repairs. They demonstrate a lot of respect between This service department is great! They treat me like family and are always honest with me about my repairs. They demonstrate a lot of respect between departments and I think that’s a sign of a well run store. Pamela is nothing less than the best; friendly, helpful and handles my car with respect. Thank you Pamela and the rest of the team at Casey Kia. More

Oil change and inspection. I was getting information on refinancing my car to get the monthly payments down. I was able to get a complimentary car wash. Great service. Thanks. I was getting information on refinancing my car to get the monthly payments down. I was able to get a complimentary car wash. Great service. Thanks. More

Fantastic Service I took my recently purchased vehicle in for an oil & filter change, first free service and an issue with the window tint. Christine and Roberto were I took my recently purchased vehicle in for an oil & filter change, first free service and an issue with the window tint. Christine and Roberto were super helpful and walked me through the process. This experience was smoother than I had hoped for. Christine made sure that everything was completed to my satisfaction and did a great job of keeping me informed. Thank you! I lost Christine's information, but please make sure she knows how much I appreciated her. More

Excellent service It was a wonderful experience everybody was helpful When my car had you stay a few days they quickly put me in a courtesy car I was totally thankful It was a wonderful experience everybody was helpful When my car had you stay a few days they quickly put me in a courtesy car I was totally thankful for Nicole and Tina for all their help More

Great Experience as Always Once again the customer service by Joey D exceeded my expectations. I was even directed to a coupon on the website that saved me a bit of money. You g Once again the customer service by Joey D exceeded my expectations. I was even directed to a coupon on the website that saved me a bit of money. You get what you pay for...and then some. Signed Customer for Life ~ More

Worthless Warranty Do not purchase the warranty here you’re better getting car shield or carchex. I’ll never ever purchase another vehicle from Casey Kia and I’m working Do not purchase the warranty here you’re better getting car shield or carchex. I’ll never ever purchase another vehicle from Casey Kia and I’m working hard with my lawyer to get out of this one!!! More

Not satisfied I came in for a recall and ended up spending money because I left and my car went dead and Kia didn't want to help for free. I came in for a recall and ended up spending money because I left and my car went dead and Kia didn't want to help for free. More

I love this dealership-excellent customer service! Everytime I come in for service I have such a wonderful experience. Everyone is so pleasant and I always get my car serviced very fast. Great team; I Everytime I come in for service I have such a wonderful experience. Everyone is so pleasant and I always get my car serviced very fast. Great team; I love it! More

Overall awesome experience I had a wonderful experience with Charles archer! He walked up introduces hisself, shook my hand and offered to get me in a car with a better warra I had a wonderful experience with Charles archer! He walked up introduces hisself, shook my hand and offered to get me in a car with a better warranty than what I had. He showed me the 2017 Kia Sportage. Went over the entire car and showed me features I didn't know were there. I learned a lot about the vehicle today He went over all the upgrades that would be offed upon signing for the car. I am now the proud owner of my 2107 Kia Sportage!!! Thank you so much Charles and Roberto for a wonderful car buying experience More