Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,801 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,801 reviews
March 01, 2014
Outstanding experience and service. My wife and I were treated like royalty by Rob Collins during the test drive stage but also upon delivery of our new vehicle. Being previous BMW owners, we also know t treated like royalty by Rob Collins during the test drive stage but also upon delivery of our new vehicle. Being previous BMW owners, we also know that the service after the fact is just as solid. Thanks again for everything. More
by tsaumier
February 24, 2014
Rob Collins was a great help to us in closing the deal on a used car. He had a great car....minus one small feature of what we wanted...thinking outside the box, he was able to solidify our deal. He is a pr a used car. He had a great car....minus one small feature of what we wanted...thinking outside the box, he was able to solidify our deal. He is a problem solver. More
by iiamskids3
February 03, 2014
I was looking at several luxury SUV's (including Audi and Lexus) through my company fleet, Duncan was the most responsive and found the vehicle I wanted without having to special order it. His efforts a and Lexus) through my company fleet, Duncan was the most responsive and found the vehicle I wanted without having to special order it. His efforts and his responsiveness and friendliness made this an easy, and wonderful purchasing experience. I love the vehicle and plan to buy through Duncan again next time! More
by denisepb
February 02, 2014
Mr. Rob Collins provided a high quality buying experience for me. His product knowledge on the X1 I purchased was outstanding. He took the time after the sale to call and check on my satisfaction and answer for me. His product knowledge on the X1 I purchased was outstanding. He took the time after the sale to call and check on my satisfaction and answer any questions I had. Rob's polite, friendly demeanor made my purchase relaxed and enjoyable. He is definitely an asset to Casey BMW. I would recommend Rob to all my friends looking for a BMW, he made the trip to Newport News from Virginia Beach well worth it. Greg S. More
by gsater5342
January 29, 2014
Very easy experience. Duncan was great to work with. The process was very smooth.Everyone was knowledgeable. I would highly recommend Casey BMW and Duncan Sullivan! process was very smooth.Everyone was knowledgeable. I would highly recommend Casey BMW and Duncan Sullivan! More
by timfarrell
January 04, 2014
My wife and I were searching to replace our X3 that we bought from Casey BMW 8 years prior. We received a call from Ray to bring our X3 to have it accessed so when Ray came back and gave us the accessment bought from Casey BMW 8 years prior. We received a call from Ray to bring our X3 to have it accessed so when Ray came back and gave us the accessment and we were surprised, so I ask Ray that we needed to see if another X3 with a 6 cylinder engine could be found. Ray told us that we would be working with Rob, so Rob searched thru the inventory with no luck but in the meantime my wife and I went on the lot and found a X5 (2013) with the 6 cylinder engine. I ask Rob to run the numbers with Ray to see what could be worked out . We were surprised again with the difference on the price between an X3 and a X5 with the end to the year discounts, so we purchased the X5 and have been very pleased. The car has more accessories than we need but they will be there if we need them and also the friendlineess from the Sales staff and service deptment will keep our family coming back to Casey BMW More
by Ikosha
