Casey BMW

Awesome buying Experience!!!! My husband and I went to Casey BMW on 2-27-16 just to window shop. We were immediately approached by Nickaigea Johnson. She was so professional, help My husband and I went to Casey BMW on 2-27-16 just to window shop. We were immediately approached by Nickaigea Johnson. She was so professional, helpful and friendly. No request made of her did she make it seem like it was an inconvenience. She asked all of the right questions to ensure that all of the feature that we really wanted were included in the vehicles that we looked at and test drove. She assisted us in finding the right vehicle for us, an X1. Joe Hargraves assisted her in processing our sale with so much expertise and patience. Both Niki and Joe made sure that we were thoroughly taken care of during the entire buying process. Christina Manley, the BMW Genius carefully went over every detail of my vehicle to ensure that I would have the ultimate driving experience. I had not owned a BMW in 10 years so there was so much that had changed. She shared in my excitement over every feature of my new car and was so happy to do so. Christina also provided us with a tour of the service facility and made sure that we understood how to bring our vehicle in for service and all of the customer comforts that the dealership had to offer if we choose to wait for service. I must say that I have NEVER experienced this type of service with a new car purchase before. When I left the dealership, I felt as if I had gained three new "friends". This team was happy and excited for my purchase and welcomed us into the BMW family with open arms. I would recommend this dealership team to anyone in the market for a BMW vehicle. More

Great amazing service The dealer Mr. joseph was great! Sold me the best car for my budget and was very patient. I enjoyed his service. He also is very knowledgeable and I w The dealer Mr. joseph was great! Sold me the best car for my budget and was very patient. I enjoyed his service. He also is very knowledgeable and I will purchase from him again More

Came to browse. . Found our car Tanner was a new salesman and very helpful. His enthusiasm for BMW was obvious and paired with our "BMW genius " Jimmy Jones they were the dynamic d Tanner was a new salesman and very helpful. His enthusiasm for BMW was obvious and paired with our "BMW genius " Jimmy Jones they were the dynamic duo. We were actually leaning towards another brand and just stopped by BMW. After an hour we were hooked and bought a 328 diesel. We are very happy! Give these two guys a call and you won't be disappointed. More

Great people to deal with for a new car. What a pleasure it was in dealing with Mr. Morrow on Saturday, the 20th of Feb. My wife and I arrived in the pursuit of looking at the BMW-X1, but we What a pleasure it was in dealing with Mr. Morrow on Saturday, the 20th of Feb. My wife and I arrived in the pursuit of looking at the BMW-X1, but we departed with a new 2016 BMW-X3. Don was a great help in showing us all of the features and was easy to work with. So was Jimmy Jones. My hat is off to those two, as well as to the Casey Staff. Col and Mrs. Richard E. Haislip USMC (Ret) More

Mike Lewis, Casey BMW Employee of the Month!! I went to Casey BMW for a scheduled oil change and found out I didn't need the maintenance after all due to previous maintenance. Mike Lewis personall I went to Casey BMW for a scheduled oil change and found out I didn't need the maintenance after all due to previous maintenance. Mike Lewis personally topped off my washer fluid, radiator fluid and showed me how to identify when my car needs maintenance. This the main reason why I would bring my vehicle back for schedule maintenance or if I decide to purchase a new vehicle. Mike Lewis needs to be the Employee of the Month at Casey BMW!!! He deserves a rating of 100! More

Awesome!! I was only looking for a car to get me back and forth to work and I thought I was out of my league going to a BMW lot. Joe Hargraves and staff took t I was only looking for a car to get me back and forth to work and I thought I was out of my league going to a BMW lot. Joe Hargraves and staff took time, worked with me, and found something that fit well within my budget and it's a nice car. Thanks Joe. God bless you! More

My First BMW X5 Mr. Hargraves is a very honest dealer, very patient and friendly person. Answer every questions you ask, and very helpful. I just got my first X5 yest Mr. Hargraves is a very honest dealer, very patient and friendly person. Answer every questions you ask, and very helpful. I just got my first X5 yestoday, if my friends want to buy a BMW I absolutely will recommend him. More

Superiior Customer Service! Don Morrow is a consummate professional who is truly committed to providing the best customer that you could expect and even going beyond what is requ Don Morrow is a consummate professional who is truly committed to providing the best customer that you could expect and even going beyond what is required! He was able to listen to me and actually hear what I was interested in. I went in to buy one particular vehicle but was encouraged to not settle but to really get what I would enjoy. Thanks again Don and we look forward to picking up the X5 next Spring! More

Professional Loyd and Nikki are a great team. They were organized and precise with my deal. They educated me about the features on the car and my contract. Very f Loyd and Nikki are a great team. They were organized and precise with my deal. They educated me about the features on the car and my contract. Very friendly would highly recommend you go and see what I'm so ecstatic about . More

A pleasure working with Don Morrow on 2 BMW's It has been a pleasure working with Mr. Morrow on recent purchases of my M235 and X5 BMW's. Don is personable and especially knowledgeable on vehicl It has been a pleasure working with Mr. Morrow on recent purchases of my M235 and X5 BMW's. Don is personable and especially knowledgeable on vehicles, features, and inventory. Likewise, the local "genius" and the recent "assistant genius" have been extremely helpful with technical issues. In all cases, the motivation, enthusiasm and energy of these members of the Casey BMW team are evident and so appreciated. I would like to provide 5 stars on my review, but regrettably, lack of respect for my time when I have made an appointment and traveled 50 miles from North Carolina precludes that evaluation. Thankfully, it was Mr. Morrow who discovered that after an hour and one half a simple lens replacement had not begun. More