Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Traveling from Ocean City MD in search of a specific 2013 X5, 5.0 i located my choice at Casey. working initially with Rob through email he provided great information and once i arrived at the dealership to X5, 5.0 i located my choice at Casey. working initially with Rob through email he provided great information and once i arrived at the dealership to make my purchase the entire staff of Casey was very attentive to my desire for making my X5 purchase an enjoyable experience. Thanks Rob, I Love my X5 More
Rob Collins is the best -- I could not be happier with my new BMW 740Li. Rob was attentive to my needs, customer-service oriented, and an expert at helping me get the car that I wanted for the best price an new BMW 740Li. Rob was attentive to my needs, customer-service oriented, and an expert at helping me get the car that I wanted for the best price and terms. He genuinely cares about his customers, and it shows. Rob inspires trust and made the whole transaction a memorable experience for me. More
I started my search using the internet so was somewhat apprehensive. Duncan Sullivan made the entire experience great; from beginning to end. He responded to my searches and found the perfect car for apprehensive. Duncan Sullivan made the entire experience great; from beginning to end. He responded to my searches and found the perfect car for me. More
Our client advisor Forrest Bailey had a very professional and pleasant manner and made us very comfortable with our decision to switch from an ACURA RL to BMW 528i. Forrest's knowledge of the vehicle we and pleasant manner and made us very comfortable with our decision to switch from an ACURA RL to BMW 528i. Forrest's knowledge of the vehicle we were interested in was extensive. We believe Forrest went the extra mile in showing us several BMW 528i models with varied specifications to ensure we were happy with our choice. Forrest also demonstrated a supportive "after sales" interest. Richard & Mary Ann Bailey More
I and my family came looking for a BMW and Mr. Forrest helped us find the perfect car. He told us of the benefits about BMW and showed the right car for our budget. I been to many dealers and Casey and Fo helped us find the perfect car. He told us of the benefits about BMW and showed the right car for our budget. I been to many dealers and Casey and Forrest are the best. We do not speak good English but with Forrest we felt at home. He was very inviting and it was fun . I recommend him to all of Cuba. More
Outstanding service and Duncan Sullivan and Ray helped me to purchase a vehicle. An awesome experience. Received excellent experience with my purchase of a 2011 BMW. Duncan is patient, thorough, follow up to purchase a vehicle. An awesome experience. Received excellent experience with my purchase of a 2011 BMW. Duncan is patient, thorough, follow up and gets the job done. More
From the first handshake to the last, our experience with Casey BMW was beyond expectations. We originally were assisted by Wayne Heath. When we returned to the dealership, Wayne was working with other clien Casey BMW was beyond expectations. We originally were assisted by Wayne Heath. When we returned to the dealership, Wayne was working with other clients. Rob Collins graciously offered his help so that we would not have to wait for an undetermined length of time while Wayne was preoccupied. We were looking at the 528i, of which there were several on the lot that featured the options on our wish list. Rob gave us a complete overview of the vehicle even before we sat inside for the test drive. His passion for the BMW line of vehicles was evident and it was, in fact, a selling point for us. We had been looking at another line of luxury cars in addition to the BMW, and still intended to test drive these other vehicles before making a final purchase. Rob was completely understanding and very professional throughout the entire process. Every other employee at Casey BMW that we encountered was also courteous and kind. We will definitely go back when in the market for a new car. More
As a result of the superior service received from Rob Collins during a prior BMW purchase, I requested his support for this sale. From the moment we arrived at the dealership for our appointment, Rob gav Collins during a prior BMW purchase, I requested his support for this sale. From the moment we arrived at the dealership for our appointment, Rob gave my wife and I his full attention. He was, extremely professional, helpful, courteous, and thorough. Most importantly, Rob listened. After discussing our vehicular needs and desires, he identified two BMWs that matched what we were looking for. After a test drive we, leased both of them. Rob and the Sales Manager were very helpful in providing appropriate buying/leasing options. We greatly appreciated the time and efforts taken to make this experience as enjoyable as possible. More
Rob Collins was extremely helpful from the get go when we arrived at the dealership for an appt. Very cordial and friendly. He focused right in on some used vehicles we had reviewed online and we were able arrived at the dealership for an appt. Very cordial and friendly. He focused right in on some used vehicles we had reviewed online and we were able to test drive immediately. He was very informed with the various car packages. We also test drove a new vehicle also which was also a good and informative experience. Once we settled in on a new vehicle we wanted to purchase, he and the sales manger were very helpful in providing our buying options. We appreciated the time and effort he made to make this long process enjoyable. More