Carvana

Extremely easy process. Truck was delivered to my door exactly as described and paperwork was done in just a few minutes. Truck was delivered to my door exactly as described and paperwork was done in just a few minutes. More

A product of our time: easier than dealership, but more hoops if car has issue. hoops if car has issue. More

Well I did not get the Carvana experience so it’s just like any other place you buy car. Should of told me your tower doesn’t work… SMH like any other place you buy car. Should of told me your tower doesn’t work… SMH More

We have now traded 2 vehicles. The process is so easy. Professional, helpful people available to make sure everything goes well. The process is so easy. Professional, helpful people available to make sure everything goes well. More

Clear and efficient with great communication. Car delivered as advertised. Delivery was prompt with friendly service. Car delivered as advertised. Delivery was prompt with friendly service. More

Super easy transaction. Driver came to pick up vehicle on time. Signed a few documents and got a check for the sale. Highly recommend Carvana to sell them your car. Driver came to pick up vehicle on time. Signed a few documents and got a check for the sale. Highly recommend Carvana to sell them your car. More

I wish I'd done this the last time I bought a care. There is nothing easier than picking your car, getting a good price for your trade-in, having your car delivered to your residence and taking away yo There is nothing easier than picking your car, getting a good price for your trade-in, having your car delivered to your residence and taking away your trade-in. They give you a week or 400 miles to test drive your car which is a lot more than a dealership would give you. All paperwork is done on-line and they take care of registration. Customer service is outstanding. More

I wanted to sell my Lexus SUV (I bought a new 2023 vehicle) and did Carvana's automated online offer. Total waste of time as their offer was so ridiculously low. I did the equivalent process on one of vehicle) and did Carvana's automated online offer. Total waste of time as their offer was so ridiculously low. I did the equivalent process on one of their competitors website and the competing offer was nearly 5x more (which was in line with the appraisal values provided by sites like KBB, Edmunds, NADA, etc). Everyone else was around $11,000 but Carvana only offered me $2,290??? More

Decent experience overall, but I do have recommendations for improvement. Car arrived with a dirty exterior that should have been more thoughtfully cleaned. I immediately had to wash the car and remove subs for improvement. Car arrived with a dirty exterior that should have been more thoughtfully cleaned. I immediately had to wash the car and remove substantial dried dirt from the underside of the vehicle. Car also only had one key and the process to obtain a second key took a couple weeks. Finally, some vehicle scratches, minor rust and imperfections were not included on the website photos or vehicle description. I would expect higher level detail for this significant financial investment. More

The purchase was so sweet and easy, I chose my car on line, reviewed the CARFAX, picked it up!!! Only way to buy!! line, reviewed the CARFAX, picked it up!!! Only way to buy!! More