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Caruso Ford Lincoln
Long Beach, CA
118 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 118 reviews
April 18, 2022
Ok service and prompt to assist when i come in. Would recommend if you need them. Service dept needs help answering the phones, which is frustrating. I'm waiting for an update on service since F Would recommend if you need them. Service dept needs help answering the phones, which is frustrating. I'm waiting for an update on service since Friday afternoon and can't manage to reach anyone there since then, 3 days ago. I would recommend them if there's nowhere else to go I suppose. More
by Juan
Employees Worked With
Don’t recall
April 14, 2022
I used to deal with anyone that would answer the phone. Now I only deal with the Service Manager and Cristine Rico in Fleet. Or Cassandra in the service cashier area. The Service area has gone through qui Now I only deal with the Service Manager and Cristine Rico in Fleet. Or Cassandra in the service cashier area. The Service area has gone through quite a few changes in the last 3 years. (We have a 2019 Lincoln) More
by J R
Employees Worked With
Christine, Cassandra
December 30, 2021
The two service advisors (George and Anthony) who worked with me wore masks. However, there were three other service advisors who did not wear masks inside the service area offices - this is deplorable! with me wore masks. However, there were three other service advisors who did not wear masks inside the service area offices - this is deplorable! More
by MP
Employees Worked With
George, Anthony
December 10, 2021
Excellent service. Don Mace (my advisor) always keeps me up to date and well informed on any and all transactions. HIGHLY RECOMMEND DON MACE AND CARUSO FORD. up to date and well informed on any and all transactions. HIGHLY RECOMMEND DON MACE AND CARUSO FORD. More
by dkheine
Employees Worked With
Don Mace
September 03, 2021
The salesman was very courteous & not pushy. The supervisor was willing to work with me on giving me the discounts I wanted in order to make the sale. Good customer service. supervisor was willing to work with me on giving me the discounts I wanted in order to make the sale. Good customer service. More
by estelladavilla
Employees Worked With
Akex
