Caruso Ford Lincoln

I used to deal with anyone that would answer the phone. Now I only deal with the Service Manager and Cristine Rico in Fleet. Or Cassandra in the service cashier area. The Service area has gone through qui Now I only deal with the Service Manager and Cristine Rico in Fleet. Or Cassandra in the service cashier area. The Service area has gone through quite a few changes in the last 3 years. (We have a 2019 Lincoln) More

Same great VIP service on my 2003 LS for the past 19 years. Victor was efficient. years. Victor was efficient. More

Service has unfortunately been necessary but their service team has kept me in the loop service team has kept me in the loop More

The two service advisors (George and Anthony) who worked with me wore masks. However, there were three other service advisors who did not wear masks inside the service area offices - this is deplorable! with me wore masks. However, there were three other service advisors who did not wear masks inside the service area offices - this is deplorable! More

Don in service dept. was helpful and kept me updated daily while my car was there for 2 days. daily while my car was there for 2 days. More

Excellent service. Don Mace (my advisor) always keeps me up to date and well informed on any and all transactions. HIGHLY RECOMMEND DON MACE AND CARUSO FORD. up to date and well informed on any and all transactions. HIGHLY RECOMMEND DON MACE AND CARUSO FORD. More

Excellent service and my advisor kept me updated througout the process. I used my Ford rewards of 183.00 toward the price. througout the process. I used my Ford rewards of 183.00 toward the price. More

Sales was easy efficient at priced at MSRP. The dealership was clean the staff friendly and not like stereotypical sales staff. dealership was clean the staff friendly and not like stereotypical sales staff. More

The salesman was very courteous & not pushy. The supervisor was willing to work with me on giving me the discounts I wanted in order to make the sale. Good customer service. supervisor was willing to work with me on giving me the discounts I wanted in order to make the sale. Good customer service. More

My service advisor was Arvin Nazarian and he kept me up to date with my on going maintenance and did research on the engine cover that was never installed at the factory and reordered it. Everything went to date with my on going maintenance and did research on the engine cover that was never installed at the factory and reordered it. Everything went smooth and easy with him. More