Caruso Ford Lincoln
Long Beach, CA
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I have been to Caruso Ford service department for just over a year. They continue to provide exceptional customer service. I noticed that they added additional service advisors. Jermaine was our lead advi over a year. They continue to provide exceptional customer service. I noticed that they added additional service advisors. Jermaine was our lead advisor. He demonstrated excellent communication, professionalism and hospitality during my visit. Jeanette, who has helped me in the past, also checked in on my service and was very helpful too. More
Excellent service as normal. Janette went out off her way to keep me updated and the car was ready on time with all the work completed as necessary. As long as I have a Ford I wi Janette went out off her way to keep me updated and the car was ready on time with all the work completed as necessary. As long as I have a Ford I will not be going anywhere else More
I'm very happy with the overall experience. Everything went smooth from making the service call: to the technician coming to our home and taking care of our vehicle. Thank you. Everything went smooth from making the service call: to the technician coming to our home and taking care of our vehicle. Thank you. More
Purchased my Edge Sport new at this dealership through the Costco auto program. No issues went smoothly. All service at this dealership. Any issues, Mark Aguilera the Service Manager solved them. Easy sch the Costco auto program. No issues went smoothly. All service at this dealership. Any issues, Mark Aguilera the Service Manager solved them. Easy scheduling. Prompt service. More
I had another appointment that I had also be at in the am. Sheri got me in and out so that I would be on time to it. Thank you, I appreciated that very much. am. Sheri got me in and out so that I would be on time to it. Thank you, I appreciated that very much. More
Janette, (our service rep) made all the difference in our rating. This was our first experience with Caruso. Janette was pleasant, helpful and patient. She exceeded our expectations and gave us important in rating. This was our first experience with Caruso. Janette was pleasant, helpful and patient. She exceeded our expectations and gave us important information relating to our service. More