Carr Cadillac Buick GMC

Every time our car is serviced, something goes wrong and it needs more work. The final straw for us was when we had our transmission replaced for close to $8,000.00 and immediately had other issues with our it needs more work. The final straw for us was when we had our transmission replaced for close to $8,000.00 and immediately had other issues with our car. We waited and hoped it would get better, but did not so we went and got other opinions from 2 other mechanics. The new problem we were told was due to when the transmission was replaced, by both mechanics! We took the vehicle back to Carr and they told us their mechanics are very capable and would not have made that problem, but we will give you a deal and fix it for $3,000.00! They refused to take responsibility. for the problem that they created and would not fix their mistake. We've realized that we've spent more on our vehicle since we've been taking it there with mechanical work at Carr then what we bought our vehicle for! So, if you want to continually have car issues and spend more than you bought your vehicle for, then this is the place to have your car worked on. More

The service dept was great about booking my oil change and finishing the job on time. BUT, I could not believe the oil-dirt shoe prints on my floor mat, door seal, seats and glove compartment. Someone and finishing the job on time. BUT, I could not believe the oil-dirt shoe prints on my floor mat, door seal, seats and glove compartment. Someone had taken the lung nut out of the glove compartment (did leave it in the drink holder) but had black marks where they opened the glove box. My tires were missing 2 valve stems (which may have already been missing) but they didn't brother to replace them. I have NEVER had a car serviced that the inside was so dirt and damaged. More

I always get great service no matter what I am in for. Jake always makes me feel like he remembers me and my car. It is unfortunate that the price for oil changes has gone up so much, but I still plan on Jake always makes me feel like he remembers me and my car. It is unfortunate that the price for oil changes has gone up so much, but I still plan on bringing my Terrain in for oil changes. It is nice to know that they look over all the areas that need to be taken care of. More

Alway get great service for my 2019 XT4 from the team at Carr GMC Vancouver. Friendly and timely each visit. Carr GMC Vancouver. Friendly and timely each visit. More

Ryan Singh was great to work with, great follow thru and went the extra mile. went the extra mile. More

Sheri,made our car buying fast and easy. .She helped us compare the two we were most interested in and make a choice. She showed me the great coffee bar and whipped through the paperwork. T .She helped us compare the two we were most interested in and make a choice. She showed me the great coffee bar and whipped through the paperwork. Then off to the Finance Manager. Thomas was pleasant and fast but did a great job of explaining the paperwork. All in all we were down the road at least two hrs faster than we anticipated. Thanks Sheri More

Service was excellent, however the price was up over 30% for the same service performed 1 year 2 months ago. for the same service performed 1 year 2 months ago. More

Very friendly team that helped me to find the perfect car for me. James took the time to explain all the options of the 2023 Yukon even after the sale was completed. That is usually when many salespeople los for me. James took the time to explain all the options of the 2023 Yukon even after the sale was completed. That is usually when many salespeople lose interest in further discussions. Ari in finance was also great to work with. All in all, it was a very pleasant experience. Price and Service were second to none. More

I was fully informed of what was going on. Raychel was fantastic (even though her angelic magic was a bit off). The service technician was unable to rotate my tires (due to no fault of his). A Raychel was fantastic (even though her angelic magic was a bit off). The service technician was unable to rotate my tires (due to no fault of his). Apparently, there are after-market lugnuts on my 3500HD Denali truck and it was overlooked when the truck was gone over before being put on the lot. Not a big deal, I obtained a proper lug key from NAPA Auto Parts where I live. So, maybe in the future, you might add that to your vehicle inspection list before you put it on the lot for sale. Now with that being said, after 40 years of being a Ford customer, Carr Buick GMC has earned a customer for life. One of very few dealerships whose entire employee tree (from salesman to the Top Dog), is knowledgable, 100% honest (not something one would expect from an auto dealership), and genuinely cares about the customer. Thank you Carr and Staff for a truly wonderful experience, during the buying process and even the service process. Regards, Bill and Michele T. More

Great service as usual. Quick and easy, checked on my questions and suggested a few normal maintenance ideas to keep everything good. Quick and easy, checked on my questions and suggested a few normal maintenance ideas to keep everything good. More