Carr Cadillac Buick GMC

The dealership had two good points. The Vehicle price and the Salesperson. The vehicle is the most important part because that is what you take home. The reasons for the lost stars? The Vehicle price and the Salesperson. The vehicle is the most important part because that is what you take home. The reasons for the lost stars? A three hour wait to talk to finance for a cash deal. A lowball offer for my trade for nebulous reasons without any in person explanation. Another dealer gave me the full price I asked for the trade vehicle. Would be difficult to recommend Carr to my family and friends. More

We had excellent discussions about our first visit to CARR! Julian’s natural approach of customer service lead my wife and I back period. Cares about you and your experience at the dealership! So we wi CARR! Julian’s natural approach of customer service lead my wife and I back period. Cares about you and your experience at the dealership! So we with Julian’s help we’re able to get a top of the line vehicle. The sales manager and the rest of the crew did a superb job as well. Appreciate your assistance and would most assuredly recommend you every where we go. Thanks again CARR Dealership and especially Julian for making it easy and joyful! More

What a great day and experience picking up my What a great day and experience picking up my Escalade. Many thanks to the team at Carr but a special thanks to Julian! He not only picked me What a great day and experience picking up my Escalade. Many thanks to the team at Carr but a special thanks to Julian! He not only picked me up at the airport to take me to my new car he had everything prepared and made the process very easy. Thank you! More

Literally cant say enough great things about this dealership and the salesman we worked with! Jeremy Cruz helped my husband and I find the truck of our dreams and we are beyond grateful! He was so pa dealership and the salesman we worked with! Jeremy Cruz helped my husband and I find the truck of our dreams and we are beyond grateful! He was so patient with us and did not pressure us into anything we didnt like. We visited this lot several times and got all the answers we needed as well as an amazing deal from Cody that we couldnt pass up! We couldnt be happier with our 2019 GMC sierra AT4 and are looking forward to buying the rest of our future vehicles from Jeremy! Jeremy was so polite, courteous, knowledgeable, and patient! We have a 16month old and it makes it slightly harder to shop these days. Jeremy was relatable and worked so hard on getting us this deal! Feeling overwhelmed with appreciation and will never forget this experience. We went to several dealerships and took our time to shop but kept finding ourselves back at CARR Vancouver to specifically work with jeremy! THANK YOU ALL SO MUCH! More

2020 Denali pickup 71000 two weeks old. I purchased new 2020 Denali pickup 71000 two weeks old. I purchased new tires needed to have the computer reset to 60 instead of 80 psi. Matt told me that will cost 2020 Denali pickup 71000 two weeks old. I purchased new tires needed to have the computer reset to 60 instead of 80 psi. Matt told me that will cost u a 100 dollars for us to figure out . This place sucks for customer service . Buy a Ford More

Couldn't have been smoother. Very responsive, professional, courteous and a great price, too! No games, gave straightforward pricing on a hard to find truck. professional, courteous and a great price, too! No games, gave straightforward pricing on a hard to find truck. More

I purchased a 2015 Corvette Stingray from this dealership, the buying process was easy but had to play the back and forth game and walk out of the dealership to force them to bargain even a little dealership, the buying process was easy but had to play the back and forth game and walk out of the dealership to force them to bargain even a little. Once the sale was completed attempting to contact the salesman and finance person about whether my car would be complete for pick-up fell on deaf ears. I had to call the sales manager myself and everything worked out. Once I got home, I realized the second remote was not working and requested that they just let Carr Chevy in Beaverton know I would be having it looked at during a future service appointment and to please make sure it is taken care of. I got a reply that they can’t approve that. So, sell me the car then don’t take care of me, not a great customer service plan. I also requested from the salesman a list of what they did to the car prior to placing it on the lot, got blown off with no real concrete answer or list, again the sale was already completed. They also had no idea about the features of the car and never went through anything on the vehicle on closing, It wasn't a horrible experience but really didn’t feel like they cared once I had already purchased the vehicle. The salesman Matt was very nice and professional, which I did appreciate. I would have appreciated follow up on the question or two I had for him and he did not get back to me on two of my questions and concerns. More