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Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,062 reviews
Al Grandell could not have been more friendly. From the moment I stepped on the lot I never felt pressured to look at or buy anything. I simply explained my situation and where I needed to be and Al gave m moment I stepped on the lot I never felt pressured to look at or buy anything. I simply explained my situation and where I needed to be and Al gave me a straight forward answer that made car buying a pleasure. He simply said, " Lets step up to the plate and swing the bat and see what happens." Well, what happened was he was able to put me right where I needed to be in a matter of minutes. There was no hassle, no haggle, just straight to the point business that I really appreciated. The way I was treated at Carman has certainly made a customer out of me today and for any vehicle purchase in the future..... Thanks again Al Grandell and Joe Triboletti More
Sebastian was great to work with. He's friendly and very knowledgeable. Joe, Bob and John were extremely helpful and accomodating. I've bought two Jeep Wranglers from them and have recommended this dealers knowledgeable. Joe, Bob and John were extremely helpful and accomodating. I've bought two Jeep Wranglers from them and have recommended this dealership to many people. I've come back because it's been such a great experience buying from them. They are the best!! More
up until I left the dealer with my 2008 for f-150 I was very pleased. they were very friendly and courteous. A day later I noticed some things wrong with the truck so I took it to my trusted mechanic. very pleased. they were very friendly and courteous. A day later I noticed some things wrong with the truck so I took it to my trusted mechanic. After 3 hours of going over the truck with a fine tooth comb I got the news. It was going to cost me one thousand five hundred dollars for several things including all new brakes that the mechanic showed me up close, they were in bad shape. The transmission would slip into and out of third gear and the seal around the drivers side door that keeps the wind and rain out was half gone. My question is why did carman ford not find theses major problems and fix them before selling me this vehicle? My fault is that I bought this vehicle "as is no warranty" never again and never carman. More
Great experience! Guys worked with me to get a fair price with no hassle. Bob Weiss is a really good guy and a trusted salesman. Highly recommended! price with no hassle. Bob Weiss is a really good guy and a trusted salesman. Highly recommended! More
I would consider myself a fairly easy customer. I came into the dealership looking to buy and knew which model I wanted. I dealt with Sebastian as far as sales and John to iron out all the paperwork. Both into the dealership looking to buy and knew which model I wanted. I dealt with Sebastian as far as sales and John to iron out all the paperwork. Both men were courteous and a pleasure to deal with. I felt like Sebastian answered any and all questions that I could come up with, without being pushy. I would buy from this dealership again and recommend them in a heartbeat. More
Dan Neall was extremely helpful in my decision to order a 2013 Jeep Wrangler. I often take a LOT of time researching and sampling different vehicles before I make a decision to purchase. Dan spent a great 2013 Jeep Wrangler. I often take a LOT of time researching and sampling different vehicles before I make a decision to purchase. Dan spent a great deal of time with me, over multiple visits, allowing me to test drive numerous different power train combinations so I could be sure I was getting what I wanted. I never felt pressured to take something off the lot even though they had plenty of 2012s to choose from. When it came time to place my order, Sales Manager Joe Triboletti let me watch as he entered my order into the system and then kept me informed of the status of my order until it was delivered. At delivery, there were no surprises or high pressure tactics for add ons; just a smooth, straightforward transaction. When it comes time for my next new vehicle in a couple of years, I will definitely be considering Carman again. Highly recommend. More
I live in CT and purchased my 2012 Jeep Grand Cherokee Overland in DE....that should say enough! The staff is extremely freindly and very professional. I would receommend anyone to stop here when consid Overland in DE....that should say enough! The staff is extremely freindly and very professional. I would receommend anyone to stop here when considering to buy a new vehichle. More
Great service and great people! They gave me a great deal on a brand new car, and the service was great! I would definitely recommend them to my friends and family. on a brand new car, and the service was great! I would definitely recommend them to my friends and family. More
Once again, nothing but fantastic service from Mark Webb Once again, nothing but fantastic service from Mark Webb and the staff at Carman Dodge. Mark was able to fit me in on my schedule and have my ser Once again, nothing but fantastic service from Mark Webb and the staff at Carman Dodge. Mark was able to fit me in on my schedule and have my service performed in a very timely matter. Thanks Mark and crew. More
Gentleman was sitting at a desk and yelled across the room to me. Was extremely rude and made me feel completely unwelcome. I was looking into a $45,000 Jeep, and you've lost a customer over the rudeness room to me. Was extremely rude and made me feel completely unwelcome. I was looking into a $45,000 Jeep, and you've lost a customer over the rudeness of your employee. I will be taking my business elsewhere. More