Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,064 reviews
Great Experience. Salesmen listened to what I wanted in a purchase, and when the vehicle became available, called me immediately. Very pleased with their attention to detail. a purchase, and when the vehicle became available, called me immediately. Very pleased with their attention to detail. More
I was very fortunate to talk with John the first time I called the dealership looking for a 1998-2001 Jeep Cherokee xj. John took the time to go out into the lot and look for a jeep even though he did not called the dealership looking for a 1998-2001 Jeep Cherokee xj. John took the time to go out into the lot and look for a jeep even though he did not think there was one. Even though the first two jeeps he told me about were not he correct type, he thought of me when a woman brought her 2000 Jeep Cherokee xj in to trade. I later found out that several people at the dealership were interested in purchasing the jeep for their family members. If John had not called me while the woman was still at the dealer, I honestly do not think that I would be driving it today. I also spent a while simply talking with John, finding out that we had a lot in common. I honestly feel that John could be a person I stay in touch with even if I do not take my Jeep back to the dealer for work. It was a pleasure meeting him and Bob, the general Manager. They worked with me to trade my 2011 Kia soul in for the jeep and I love it! More
Knowledgeable and very friendly while not being over bearing would absolutely go back to this dealership and deal with Kim-she was one of the best dealers I have ever had the pleasure to do business wit bearing would absolutely go back to this dealership and deal with Kim-she was one of the best dealers I have ever had the pleasure to do business with More
Quick, friendly,full of knowledge service person. Mr. Webb did a fine job! He said my repair should take about 4 hours and he even offered me a ride home or a rental?? That crazy good service! He did cal Webb did a fine job! He said my repair should take about 4 hours and he even offered me a ride home or a rental?? That crazy good service! He did call in about 3 1/2 hours to tell me my repair has been completed. Be sure I will tell my friends about you service provided! More
(Kim Demelo) exceed any car sales associate that I have encounter in years.. She was very willing to answer any questions that I had.. Also she was avaliable to research any additional information I need t encounter in years.. She was very willing to answer any questions that I had.. Also she was avaliable to research any additional information I need to know about the Abarth..She was neither pushy or aggressive. Before finalization, she encourage me to think the car purchase over before making any further decisions.... When the 500L will be release I will be looking forward to this associate for assists... More
After researching Fiat and coming to the decision of purchasing the Fiat 500 Abarth, I got connected with Jay Van Helten and (for lack of a stronger word)am very pleased with this team. Jay was responsi purchasing the Fiat 500 Abarth, I got connected with Jay Van Helten and (for lack of a stronger word)am very pleased with this team. Jay was responsive to my call no matter how trival or minor they may have been. More
We had a great experience with Carmann Fiat, and Jay Van Helten in particular. We had been shopping around various dealerships in search of a stylish car with great fuel economy. We were literaly shocked at Helten in particular. We had been shopping around various dealerships in search of a stylish car with great fuel economy. We were literaly shocked at the horrible service we encountered at competing dealerships. When we finally found Jay/Carmann we were happily surprised by his professionalism and friendliness. We love our FIAT and they gave us a great price. It was a joy to buy from Carmann and it is a joy to drive the FIAT. Thanks, Jay! More
Had a pleasant experience, with the staff working hard to make us happy buyers. I only wish the dealership was closer to home -- but worth the drive to get a good product. Definitely recommend to others. make us happy buyers. I only wish the dealership was closer to home -- but worth the drive to get a good product. Definitely recommend to others. More