Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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THE MAN WHO GREETED ME AND HELPED ME WAS EXCEPTIONALLY ORGANIZED AND PROFESSIONAL. I DROPPED IT OFF AT 730 AM AND IT WAS READY AT NOON. TOTALLY AWESOME SERVICE. ORGANIZED AND PROFESSIONAL. I DROPPED IT OFF AT 730 AM AND IT WAS READY AT NOON. TOTALLY AWESOME SERVICE. More
I went into the dealership on two occasions to purchase my FIAT 500 lounge, and both times I was greeted right away. My sales person was Jason, and he was great, I did not have a bad experience at all! I w my FIAT 500 lounge, and both times I was greeted right away. My sales person was Jason, and he was great, I did not have a bad experience at all! I would most definitely recommend this dealership! More
The representative Pat was a pleasure to work with. It was the price quoted and kept me informed of changes or concerns. It was a great experience. was the price quoted and kept me informed of changes or concerns. It was a great experience. More
I am writing to say that I have just brought another New vehicle (Chrysler Town & Country). I got another great experience dealing with Dan Neal(salesman), he has always been up front in dealing with my wan vehicle (Chrysler Town & Country). I got another great experience dealing with Dan Neal(salesman), he has always been up front in dealing with my wants/needs. When I get service, I deal with Tony Trotta, who really knows he stuff about what and how best to make any service or repairs. The the last three/four years i have brought 6 new cars from this dealership and have alway delt with Dan Neal for sales and Tony Trotta for service. I can not say enought good, positive things about these two gentelmen. They are the reason why I keep dealing with this dealership. Jim Johnson More
Both of these gentlemen were very gracious. I explained that I was not making any decisions that day and they resepcted that. I am not from the area, but they were extremely willing to work with me; let m that I was not making any decisions that day and they resepcted that. I am not from the area, but they were extremely willing to work with me; let me test drive several vehicles. When I expalined again that I was not going to buy at that point in time, they did not pressure me. I am the kind of buyer that gets turned off by pressure and they realized that. If I decide to buy a Fiat, I will buy from this dealership rather than one closer to either of my two homes. The earned my business. Jason called me back on Monday to thank me for stopping in. Obviously they will keep me in their sights, but I think they will respect that I am still in the fact finding mode and that I will not buy until I am ready to do so. More
I give the Carmen Auto Group A+++ for excellent customer service and tailoring the vehicle purchase to my budget. I appreciate the care and dedication shown to me when test driving and also was impressed w service and tailoring the vehicle purchase to my budget. I appreciate the care and dedication shown to me when test driving and also was impressed with my salesman Frank who took personal time in demonstrating vehicle features and a financial plan for purchase. I feel that all of the Carmen Group go out of their way to make your vehicle purchase as easy as possible, no pushiness, no confusing sales jargon. Thanks to the Carmen Auto Group I was able to purchase my dream car. I had canvased other dealers in the New Castle area and found Carmen to have the best prices. In closing another reason I chose Carmen, is because I am a former customer and the service and sales were so great that I decided Carman was a dealership that I going to stick with. When your in the market for a great deal in purchasing a new, used and or certified, please see The Carmen Auto Group first, you will be glad you did. More
I have been dealing with Carmen Dodge Jeep for the last 5 years and have been very happy with their service except for an on going problem I've had with my air conditioning. Otherwise everything has been gr years and have been very happy with their service except for an on going problem I've had with my air conditioning. Otherwise everything has been great. More
This dealership was extremely impressive from the moment I walked in the door. I was Greeted by Jason Van Helten in a very friendly manner; he worked very hard to help me find the right car for me. He drove I walked in the door. I was Greeted by Jason Van Helten in a very friendly manner; he worked very hard to help me find the right car for me. He drove me around the various Carman dealerships to show me all of my options. It was because of this that I was able to find the right car for myself. I highly recommend this dealership to anyone that plans on buying a new or used vehicle. More
Al Grandell was very knowledgable about the features of my new car. His assistance in setting up the UConnect was greatly appreciated. I will definitely purchase from Carman Chrysler Jeep Dodge again. my new car. His assistance in setting up the UConnect was greatly appreciated. I will definitely purchase from Carman Chrysler Jeep Dodge again. More