Carman Chrysler Jeep Dodge

Salesman was very friendly and did not use high pressure techniques. Was greeted right away and shown the vehicle I was looking for. Dealership was flexible on price and on trade-in value. They did what was techniques. Was greeted right away and shown the vehicle I was looking for. Dealership was flexible on price and on trade-in value. They did what was necessary to get the deal done within an hour and a half and I drove the vehicle home the same day. Would definitely recommend this dealer. More

I was looking for a specific Jeep that I found on-line. I called the dealership and spoke with Brandon. Because I was traveling from Phila. I wanted all the details arranged before I made the trip. Besides b called the dealership and spoke with Brandon. Because I was traveling from Phila. I wanted all the details arranged before I made the trip. Besides being helpful, we decided to trade a car I had not driven down and Brandon was willing to drive up to Penna to get that car and bring it back to the dealership to save me a trip. There was no hassling to be done, they gave me blue book on the trade, and an honest price on the Jeep. Even with the travel distance I would recommend this dealership and Brandon if they have the car you are looking for. More

With over 30 years of car buying experience, I have dealt with and made many purchases at dealerships in the tri-state area. Carman Chrysler Jeep Dodge treated me very well, was very honest and up front with with and made many purchases at dealerships in the tri-state area. Carman Chrysler Jeep Dodge treated me very well, was very honest and up front with me. They made buying my new Jeep Wrangler a relatively painless experience, was more than helpful in showing me everything I needed to know about my new vehicle, and I honestly felt they cared for me well as a customer. They assured me that any questions or help I needed was more than welcome. I would highly recommend this dealership for anyone looking to purchase a Chrysler vehicle. A++ More

I had a great experience working with both Jason and Tom. They were very patient with my decision making process and gave me several options to buy or lease a new FIAT. I am very happy with my new FIAT and They were very patient with my decision making process and gave me several options to buy or lease a new FIAT. I am very happy with my new FIAT and would recommend Carman FIAT to everyone! More

Spent time over 2 or 3 visits, seeking a very specific Patriot Sport (4x4, 5 spd, a/c only). Dave Steller located a few within a reasonable distance, but not in the preferred color. Considered ordering Patriot Sport (4x4, 5 spd, a/c only). Dave Steller located a few within a reasonable distance, but not in the preferred color. Considered ordering what I wanted, but the color was discontinued in June, so no luck. Dave gave GREAT customer service, was always helpful, friendly and honest. Having completed my own internet search, I knew it would be challenging to find exactly what I wanted in the color I wanted. Finally found one way out of state (5+ hours away), in the right color, 4x4, 5 spd, a/c....and bought it. :o) Thanks to Dave for all of his time and help. More

Every person was so friendly, and talked to us, so efficiently and willing to help us, we were even served refreshments when we wanted them efficiently and willing to help us, we were even served refreshments when we wanted them More

Thus far for us stressful but the patience, professionalism we experience was above par. Definitely recommend and go back for future transaction. Thank you Tonia Priestley for recommending u professionalism we experience was above par. Definitely recommend and go back for future transaction. Thank you Tonia Priestley for recommending us! More

I purchased a Chrysler Aspen here in 2009 which wasn't exactly the best sales experience I've ever had. I should have listened to my gut before entering this dealer again to purchase a 2014 Grand wasn't exactly the best sales experience I've ever had. I should have listened to my gut before entering this dealer again to purchase a 2014 Grand Cherokee. I entered the showroom on a midweek afternoon when all was quiet and there were no other customers in the showroom. Two "salesmen" were sitting at their desks seemingly hypnotized by their smart phone or some other distraction. I waited by the front desk in sight of both of them but no one even acknowledeged me. I guess they didn't attend the meeting about the "10 foot rule". I finally walked over to a salesman ( who NEVER introduced himself) and asked for help. I told him exactly what I was looking for and he searched their inventory to see if they had the 2014 Jeep Grand Cherokee Summit I wanted. They did not but asked me what I was looking to pay for this. Since I had competing offers, I told them what my net offer was with the trade of my 2009 Aspen. The "salesman" kept trying to work the deal by asking how much I wanted for my trade, etc. I kept telling him I was only interested in the net sales price since I know they could offer me anything for my trade and make up the difference with the price of the new vehicle. He finally called over his manager, Bob Weiss ( whose name I only learned because I just looked him up on their website). Bob took my keys to the Aspen and sent it for evaluation of the trade-in value. After several minutes he returned and we talked price. They located a Jeep like I wanted that they could bring into the dealership. Long story short, they were over $4000 over the best offer I got at another dealership. Bob told me his used car guy was at an auction that day and he would talk to him the next day to see if they could offer me more for my trade and get to the number I wanted. He aked me to not accept the other offer until I heard from him. Two days went buy without a phone call from Bob, so I accepted the offer I got at the other dealer. It's been almost two weeks now since this expereince and I still haven't gotten a call. I guess Bob wanted me to come begging to them to spend my money. Business must be pretty good at Carman for them to be so cavalier about sales. I guess they didn't need this $50K plus sale. Addendum: Received a call for Joe Triboletti, General Manager of Carmen CJD in response to this review. Joe told me Bob Weiss tried to call me three times on my cell phone and left messages. For some reason I didn't get the messages. I'll take his word on this. More

I showed up with a problem and no appointment. Pat immediately said he could help me that day, listened to my issue, got the vehicle inside and fixed it within an hour. The entire experience was great immediately said he could help me that day, listened to my issue, got the vehicle inside and fixed it within an hour. The entire experience was great. More

Great customer service and excellent prices! I even had a small issue with a light after the sale and Carman replaced it free of charge. I will definitely visit when I'm shopping for another vehicle small issue with a light after the sale and Carman replaced it free of charge. I will definitely visit when I'm shopping for another vehicle More